General Help

HelloI seem to gave lost my card. Need a replacement sent. Member 3101683567 

Something has changed recently on the games pages.  Within the last 2 weeks. The bold red banner with AARP on the left is making it hard to see both the top and the bottom of a game screen. I play the games on my laptop, 15 inch screen.  I can slowly scroll up and have the banner move to the top of the screen.  But then I can't see the top line of the game.  As I slowly scroll down, the darn banner comes down again, as well.  It takes ages to get the game showing top and bottom.  Darn nuisance. Can anything be done about this banner line, please?!

I want to say something about an article in the latest issue. There’s no email address, no mailing address, no editorial contact information, no comment section…how do you give feedback? 

I don’t know why AARP endorses United Health Care (UHC). My wife and I joined an AARP endorsed UHC health plan on January 1, 2026.  Without any notice from UHC, they cancelled our Primary Care Physician from their network effective 3/31/2026.  We received no notice of this change, but rather had to find out by going on line and logging into our account.  It was posted there less than 2 weeks from the effective date of the cancelation, just days before the March 31st deadline for changing Medicare Advantage health plans. This interferes with our continuous care and treatment, and requires us to scramble to get medical coverage.  Our PCP also states that UHC refuses to respond as to why they are being removed from the network after being in network for decades. This is just unacceptable.  How can AARP endorse such a company? When I called UHC, they refused to discuss anything related to this change with me. Bill Bettag    

 I am wondering if there is assistance to help pay for Cross Walk striping in our 55+ community.  This is not something the county does routinely.  Thank you

Spoiler (Highlight to read)My deceased husband had me and him on aarp how do I sign up for walmart for discount I'm paid up for 6 yrs probably 4 left Diane Starr-BergerMy deceased husband had me and him on aarp how do I sign up for walmart for discount I'm paid up for 6 yrs probably 4 left Diane Starr-Berger

 I don't mean by sending me driver safety or insurance information.  Can AARP show up at a local event or host a local event on the weekend:  I still work.Organize a bike ride or hike?Connect through hospitals for informational classes like healthy eating?

I'm trying to add my wife to my membership, but it keeps telling me that the secondary member can't have the same name as the primary member. My name it Thomas, her name is Tammy. Same last name.

Interested in bus/walking tour in nature 

Can anyone refer a good long distance moving company?

https://us.amazfit.com/  

When logging in, I enter my email and password, then the Security Challenge, and then I recevied the following message: We are currently experiencing technical difficulties and are unable to complete your request. Our team is actively working to fix the issue, and we hope to resolve it soon. Thank you for your patience. I've been seeing this message every time I log in for a few weeks now. IS someone "actively working to fix the issue"??? 

Spoiler (Highlight to read)  On 9/29 I was unable to redeem points and used the chat function.  The customer service person was unable to resolve and stated that she would escalate the problem to tech support and I would receive a response within 10 business days. On 10/9 I received an email stating that access would be restored on 10/10.  I was still unable to access on 10/10.  On 10/13 I responded to the 10/9 email stating that access had not been restored and requested a follow-up.  I did not receive a response.  On 10/16 I again used the chat function and was told that I had to go through the person who sent the 10/9 email and did not respond to my follow-up request. It is now 10/19 and I am still unable to redeem points.  Is there any way to contact someone who can fix this problem?  

I signed up and received the power bank. I’ve tried everything and the thing won’t charge. How do I get a replacement?

AARP is suposed to be protecting the seniors, this while looking at website I see your promoting real estate services using some of the largest entities and they are supposed to working in the best interest of the senior individual? I am having to reaccesswhy I put my faith in AARP. AI Overview   Anywhere Real Estate (formerly Realogy) is a massive holding company owning major real estate brokerages, franchising, and service brands, including Coldwell Banker, Century 21, Sotheby’s International Realty, ERA, Better Homes and Gardens Real Estate, and The Corcoran Group. They also own Cartus (relocation) and Anywhere Integrated Services (title/settlement).  Key companies and subsidiaries owned by Anywhere include:Franchise Brands: Century 21, Coldwell Banker, Coldwell Banker Commercial, Corcoran, ERA, Sotheby's International Realty, and Better Homes and Gardens Real Estate.Brokerage Operations: 

I was not able to see my account info page so I could update my credit card info. I was using Chrome Version 145.0.7632.160. This is a brand new computer with Windows 11 Had to download Firefox and use it. 

AARP will not accept my Google voice phone number as the primary phone number for the rewards program phone number. Please fix this.  I only share my GV phone number publicly.  If AARP cannot accomodate this I'll need to cancel my membership and get a refund on my membership fee. Thanks!

Why do I see this  when as soon as I click the Inbox i see this:  And why the LIMITED TIME OFFER persists even after I delete NUMEROUS times?

... four years before my membership expires?

Why AARP's Web sites trigger the Malwarebytes counter so hard? What information is collected and how is it used? 

So AARP has a new newsletter.  Great.  I didn't subscribe to it.  I don't want any newsletters. But, here's where things get a little confusing.I received an email from AARP asking me to "confirm [my] email subscription", giving me the impression that inaction on my part would cancel the subscription.  Nope.  I logged on to my account and first got a modal asking me to click the button to receive yet another email asking me to confirm my subscription.  I closed that out and went to my account settings, and there is was.  The new newsletter stated that I was subscribed, with a link to unsubscribe.  Link to unsubscribe, clicked.                    I DID NOT SIGN UP FOR THIS NEWSLETTER! A much better way would have been to send an email saying "Hey, we have a new newsletter that we think you'll like, click HERE to subscribe!"  Don't just automatically subscribe everyone and then a

My husband just passed and I need help filling out the social security survivors benefits application. I dont know where to find some of the answers. Can someone at AARP help?

I would like to suggest that better photos be used. Surely photographers out there can provide more enjoyable puzzles of scenery and of animals and more artistic. So many are just not interesting to do at all. Rundown buildings and people in poor neighborhoods and some that are just plain unappealing.

Per your help section I should be able to just comment on the article in the conversation below the article in question, however that option is not available. This is regarding the "Outsmart the System" from the December 2024 article, specifically to ask for an estimate prior to a medical procedure.  While this is decent advice, I have found recently that such estimates are not worth the paper they are printed on.  I recently had some nerve testing done and was provided an estimate of $450 if insurance did not cover the tests.  Well, lucky for me my insurance did cover them, and my share of the cost on my high deductible plan is actually $1000.  The office is trying to tell me that the $450 charge was only if I opted to not submit to insurance at all ( the estimate clearly states if denied, not if I chose not to submit), so now I am stuck fighting that bill. I also had an MRI done.  My estimate was $44.  This was the amount my insurance provided

Just curious about my free gifts that i have'nt recieved yet for joining AARP..