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CherilynM968938
Contributor ⭐
Oct 14, 2026 7:34 PM UTC

My reward points disappeared from my account.

I had over 4,000 points in my account and now I have 105. So I don't know why they fell off or where they're at but I would like to have them back please.

      3 replies

      SummerOnTheWay1
      SummerOnTheWay1
      Oct 15, 2026 1:44 PM UTC

      [Thursday 10/15/26 9:44am ET]

      Hey Cherilyn ​@CherilynM968938 , was AARP able to help? 🤞

      Take care,

      Nicole (General Help Forum)

      👣 Remember to take 1 step at a time!!!
      SereneSeagull
      SereneSeagull
      Community Champion ⭐⭐⭐
      Oct 14, 2026 8:04 PM UTC

      This is my exact reason I take a screenshot every so often and always before maintenance announcements.  Hoping you get it straightened out by them. What a pain.

      ~~ Per Jimmy Buffett 🫧🫧 Bubbles Up!
        SummerOnTheWay1
        SummerOnTheWay1
        Oct 14, 2026 7:47 PM UTC

        ​@CherilynM968938 , call the AARP Rewards Customer Service phone line. (866)451-6305. AARP is open weekdays 8am ET to 8pm ET. Closed weekends.

        👣 Remember to take 1 step at a time!!!
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