AARP Help

We're excited to bring you a new AARP Online Community experience. As we prepare for the transition, here's what you can expect over the coming weeks.    Before the Launch  You can continue to browse, read, and participate in the Online Community as you do today.    Any new posts, replies, or kudos added to the current community after August 5 at 11:59 p.m. ET will not transfer to the new AARP Online Community.      Community Content  Topics that haven't had any activity in the past three years have been archived and will not be transferred.    During the Transition  Before the new AARP Online Community launches, the current community will be temporarily unavailable while we complete the transition.    We expect to launch the new AARP Online Community shortly after August 5. We will communicate the confirmed launch date as soon as it is&n

We're glad you're here! This forum is a place to ask questions, find answers, and connect with AARP support agents and fellow community members for assistance with membership, benefits, discounts, website access, account questions, and other AARP-related topics. Before You PostPlease remember that this is a public discussion forum. To help protect your privacy, do not include personal information such as:  Membership numbers Home addresses Phone numbers Email addresses Social Security numbers Credit card or payment information Other account-specific details  If an AARP agent needs information related to your account, they may ask you to continue the conversation through a private message. Looking for Help?Before posting, we encourage you to visit the AARP Help Center: https://help.aarp.org/s/ The Help Center contains answers to many common questions and provides additional support options. Still need help after checking the Help Center? You're in the right place. Go ahead a

Welcome to the AARP Benefits & Discounts Forum! Whether you're looking for information about AARP member benefits, discounts, special offers, or have questions about a specific program, you've come to the right place. Before posting, please help protect your privacy by not sharing personal information, including: Membership numbers Home addresses Phone numbers Email addresses Social Security numbers Payment or account information  This is a public discussion forum, and information you post may be visible to other community members. If you're looking for help with an AARP benefit, discount, offer, or member service, we encourage you to first visit the AARP Help Center: https://help.aarp.org/s/ The Help Center contains answers to many common questions and provides options for contacting AARP directly. Still need help after checking the Help Center? Go ahead and post your question here. Other members may have experience with the same benefit, discount, or offer, and our comm

Welcome to the AARP Membership Forum! We're glad you're here. This community is a place to ask questions, share experiences, and connect with other members about AARP membership and benefits. Before posting, please help protect your privacy by not sharing personal information, including: Membership numbers Home addresses Phone numbers Email addresses Social Security numbers Payment or account information  This is a public discussion forum, and information you post may be visible to other community members. If you're looking for help with your membership, account, renewal, billing, rewards, or other AARP services, we encourage you to first visit the AARP Help Center: https://help.aarp.org/s/ The Help Center contains answers to many common questions and provides options for contacting AARP directly. Still need help after checking the Help Center? Go ahead and post your question here. Chances are other members have had a similar experience, and our community may be able to help.

We are enhancing the AARP Online Community to provide an improved user experience while preserving the connections and conversations you value.    To make that possible, we will be transitioning to a new platform that provides a strong foundation for today's experience and future enhancements.    Whether you are using a computer, tablet, or smartphone, you will continue to have a place to connect, share experiences, and discover helpful information.    Over the next few weeks, we will share updates and guide you through the transition, so you will know what to expect every step of the way.    To learn more about what is coming, visit: https://www.aarp.org/games/community-information/    Thank you for being an important part of the AARP Online Community. We are excited about what’s ahead and look forward to sharing more with you soon.

The article 99 Great Ways to Save is missing the scroll bar and it will not scroll. I can't read it.  It is not my browser or cache.  https://www.aarp.org/money/personal-finance/99-great-ways-to-save-2026/?intcmp=AM-A5GAM-SMART-AME Chrome Version 151.0.7922.72 (Official Build) (64-bit)I am logged into AARP.

Recently I received a letter signed by S.F. Miles (Senior Vice President, Membership) offering membership in AARP with a birthday discount of up to 45%. But none of the 3 subscription choices offered includes a 45% discount.  Eiehter Ms Miles' is trying to trick people whose math skills have diminished, or she didn't bother to check her own math skills.  The choices offered are:#1 1 year for $20 discounted to $15 (that's a 25% discount)#2  3 years for $55 discounted to $38 (that's a 31% discount)#3  5 years for $79 discounted to $55 (that's only a 30% discount). It looks to me like Ms Miles blew the math on choice #3. Not only is it a lesser discount than choice #2 even thought it's a longer period, it also looks like she wrote down the rate multiplier (55%) rather than the answer ($79 x 55% = $43.45).  It looks to me like AARP owes anyone that signed up for the 5 year option for $55 a refund of $11.55.

 HelloI read in one of the AARP Papers about a Low Milage Plan for people that drive a few miles a week etc.Where you pay a Fee and then only pay for the milage you drive. Has anyone seen or applied for this. ThanksKen 

I want to cancel my membership in your organization.  Please cancel my automatic renewal.

I was playing some games today to gain points, and realized that I was being awarded points as if I were not a member, even though my membership doesn't expire for 2 days.  It is evening, so I can't contact customer service until tomorrow.  This happened to me before.  Has this happened to other people?

 My AARP membership card says my membership expires on 7/31/26 - so on 7/30/26 I should still be awarded rewards points as a member.  But even though games and videos and quizzes showed the correct amount of points for a member before I played, after I played I was awarded points as a non-member.  For example, a quiz that awards 450 points for a member showed that many points before I played - but I received 300 points.  For a video that awards 300 points for a member, I received 200 points. I have been debating whether to renew my membership, given all the glitches experienced with the rewards program on a regular basis.  This seems to be another.  The rewards program was my primary reason for being an AARP member, but I'm less and less inclined to renew given all the ongoing problems.  Isn't the expiration supposed to start at 11:59pm on the expiration date on your membership card?  

I am an AARP member wanting to use the AARP discount available on ThriftBooks. Per ThriftBooks blog November 2025, I would verify membership by keying AARP member number in given link and receive a promo discount code to use at checkout. The link did not provide a way to verify membership. I contacted ThriftBooks customer service who suggested:“I'd recommend reaching out to AARP directly to inquire about their partnership with ThriftBooks and how to obtain your member discount code. They should be able to provide you with a code that you can apply at checkout. “ Can you help please? 

Here's how I successfully resolved the interrelated problem with The Hartford raising the insurance premium dramatically for my auto insurance even though I have an excellent driving history, and AARP acting helpless to leverage the matter with its business partner (i.e., The Hartford) ... I recently dropped The Hartford at renewal time in favor of a different carrier (Progressive) and, in the process, save substantial money. I subsequently called AARP and cancelled my membership and will be receiving a prorated refund of my five-year membership payment (more savings for me). If more people took this approach and there was a decrease in membership, perhaps AARP leadership would redirect its energies to be more member centric? It seems that AARP has lost its way helping members in favor of income from royalties paid by business partnerships. 

I choose AVIS car rental because of the benefits that AARP offered.   It was a nightmare experience to say the least.  I picked up a car at the Philadelphia airport and drove to New York.  A relative of mine noticed that the vehicle inspection had expired making the vehicle illegal to drive. The only place to exchange it was 120 miles away to get the same type of vehicle (larger SUV).  So we had to drive illegally to exchange the vehicle and lost 2 days of driving as we had events going on locally and had to car pool with others.  We reported it to AVIS and basically was told that we were out of luck and that they would only look to re-imburse us for gas or lost time with vehicle if we had a Wizard number at the time of rental?  If AARP is going to partner with such companies they need to make sure they inspect there vehicles.  

Many of the meetings and the social interactions are virtual.  Do those give the same benefits as in person? 

Is anybody else experiencing false readings on TrueLane? I keep getting hard breaking reading and having points deducted when this happens. I can drive 50-100 trip without any driving issues and not receive any added points but if the app thinks I’m hard breaking it deduct 2-3 points off my score. Is this app rigged??? I think it is.

If I already have an existing membership and it is due to renew, can I use the AARP Discount on my existing membership or will I need to cancel it and start a new membership to et the 40% off?thank you for your help!

I need help how to print recent AARP website exercise article to take to the gym and use as a guide...Be Your Own Pilates Instructor by Learning These Simple Moves  -  Published July 23, 2026 URL - https://www.aarp.org/health/healthy-living/at-home-pilates-exercises-older-adults.html Printing shows 27 pages (portrait) and includes advertising, etc. Same results from AARP bottc and chat advice. I can copy and paste to a document and then delete all of the advertising, but was wondering if anyone knows a faster method.  Some websites have PRINT AS PDF option. Thank you.  

Why do you continue to promote Consumer Cellular?  They did not treat me fairly after I joined them on your recommendation.I moved my cellular service from AT&T thinking I would get a better price with better service.  I also needed a new phone.  After buying a new Consumer Cellular Apple Iphone and having their service for nearly 4 weeks, I decided to discontinue my relationship with Consumer Cellular because I had continued problems with its service.  When I went to move my service back to AT&T and to activate the new apple phone I got through Consumer Cellular with AT&T, I learned that my new phone was locked and needed Consumer Cellular to unlock it.  Consumer Cellular informed me that in the contract that was displayed on their web page, it says that if I buy a new Apple Phone through them, I can’t have it unlock for six month after I purchased it.  This means that, even though I can cancel my service at anytime, I can’t unlock my new phon

I wanted to ask questions and provide some thoughts on advocacy for social security (e.g. the bill of rights). But I could not find an advocacy topic or forum to respond to. I surmise what is most important to AARP members, and most impactful to members, is our Social Security and Medicare benefits, yet no forum for that exists. Where do I provide my input for advocacy. How does AARP get our thoughts and priorities in order to shape advocacy? Inputs from members on our priorities and ideas on solutions should be front and center. Maybe I missed something in all the entertainment and rental cars and discount stuff populating the AARP site and my email inbox. 

  I got the new AARP Prescription Discount Card and went to use it at CVS. After CVS gave me the AARP/Optum price ($36), I asked what the GoodRX price was since I had that   on my account. GOODRX was $18. HALF the price. So if I didn't ask, I would be out $18. BEWARE  

Update - I found that the device came fully charged, and it didn't need to be charged up.  __________________Has anyone else received the Power Bank as the free membership gift - and did you get it working? Mine does not work. The red light never comes on to indicate that it's charging. The instructions are no help. Wondering if any of you out there have gotten this to work successfully?  I have tried Googling, calling AARP, and chatting with them. No one has any information on this particular item. Thanks for any tips you can offer!  

The Denny's at 18875 S I-19 Frontage Rd in Green Valley, AZ, came under new management and has stopped honoring AARP and military discounts.  Green Valley, AZ is a town of over 20,000 full time residents that swells to 40,000 during winter months.  It does not make business sense to me that they would want to alienate that many people who have time for a sit down breakfast during the week.

My plan was $19 + 5 for unlimited talk and text. My sister had the same plan and had she not checked their plans we would never had known our plans were obsoleted months ago and replaced with a lower cost plan ($19) with more data. No notification to anyone still paying more on a plan that no longer exists. CC told me they had no way to notify those paying more. I'll bet they have a way to notify everyone if the price goes up. Plus they told me they had no way of telling me how many months I was paying $5 more than I should have. They acted as though they were doing me a favor by refunding $5 for the month I called. Check your plans! AARP was aware of this but they didn't tell me of any notifications to it's members.

I just contacted Walmart which has stated there is no AARP $40 discount off Walmart+ $98 annual membership fee.