General Help

I am an AARP member, but I totally disagree with their Social Security advocacy campaign.  The Social Security system IS going bankrupt, and benefits WILL need to be cut unless changes are made to put it on a sound financial footing.  The most promising approach to do that is to eliminate the cap on wages subject to SSA tax.  Your argument that "It is our hard-earned money" is the wrong message to be sending, since it implies that people should only be entitled to benefits in proportion to what they contributed the system.  Social Security is a social safety net.  Even low wage earners who did not contribute a large amount to SS taxes in their lifetime are entitled to dignity in retirement.  Conversely, rich people who may have paid much more in SS taxes during their lifetimes should not receive greater benefits than lesser earners.  Wealth and income inequality in the US has become so extreme, that the only way for Social Security to remain solvent is to treat it as a wealth redistrib

Is anyone else getting an error message when you try to redeem points for an instant win?  I keep getting: Oops! An error occurred. Please refresh your browser to get back on track.  I can’t figure out how to fix the problem. 

Why do you continue to promote Consumer Cellular?  They did not treat me fairly after I joined them on your recommendation.I moved my cellular service from AT&T thinking I would get a better price with better service.  I also needed a new phone.  After buying a new Consumer Cellular Apple Iphone and having their service for nearly 4 weeks, I decided to discontinue my relationship with Consumer Cellular because I had continued problems with its service.  When I went to move my service back to AT&T and to activate the new apple phone I got through Consumer Cellular with AT&T, I learned that my new phone was locked and needed Consumer Cellular to unlock it.  Consumer Cellular informed me that in the contract that was displayed on their web page, it says that if I buy a new Apple Phone through them, I can’t have it unlock for six month after I purchased it.  This means that, even though I can cancel my service at anytime, I can’t unlock my new phon

[Monday 11/2/26 7pm ET]Can someone look into this AARP Darryl ​@DarrylL35959 , AARP Jen ​@Jen ?And please release the 2 posts I made in your grief forum.Thanks,Nicole 🤗 💛

 Hello, Ever since joining AARP and often in spurts - we seem to have experienced a large increase in junk mail via USMail either from AARP and/or from third parties co-branded w/ AARP or otherwise associated with AARP - or maybe AARP shared our contact info. I would like to 100% stop this. No more junk mail offers. No more sharing of our address with 3rd parties.  Suggestions on where/how to do this? Thanks,

Is there a television set that is friendly to seniors, i.e. does not have a complicated remote and initial screens that have all kinds of unnecessary icons?

We are looking for a good contractor that will build homes in Cullman County Al. Any suggestions? 

This browser extension has not been working for the past several days. Has it been discontinued?

Hello AARP Jen ​@Jen !!!I keep forgetting to mention this. NOT an emergency, but something is NOT working correctly.📸[*** Attachment]The attached error message "pops up" RANDOMLY when using your site.For now (Friday 11/6/26 7:43am), when I responded to a thread.But it also happens at other times.Thanks, Nicole 💛🤗 

When I click on the link to the free entry for the Instant Wins, I get 404 Not Found.  This happens with all of the active Instant Wins.  I get this on my PC and on the AARP app on my phone.  Please fix this.

Anyone have the lastest AARP magazines who can look up an advertisement for GLOVES for Parkinson tremors?  It wasn’t long ago - last month or two.  The ad was around page 40 - 50.  I’ve misplaced it and would like to check out the product. Thank you in advance

Hey Everybody!I see a new sweepstakes out there on the official rules with the description:$2,000 Thankful for Our Community Sweepstakes* (11/01/2026 - 11/30/2026)However, there is not a new tile in the online catalog to enter the Sweepstakes (doink🙃)The official rules state that there will be two winners of $2,000 each.Maybe someone else out there is able to find the tile? I’ve searched several ways.​@Jen ​@AARPTeri Thanks!Andrew

Not sure who to address this to,  (IT department)?        I noticed after the AARP app update, last week actually, the ability to respond in discussions didn’t work on my iPad. It’s Readable, but not able to bring up the keyboard, no text box appears.  Only Cancel and send button.  Totally fine on a computer, totally fine on iPad using a browser, but it looks like the update to the app is where the glitch is for this.   — I’ve deleted and reinstalled app. Rebooted, etc.— I’ve updated the Apple IOS software to the newest version for my iPad which is a relatively new IPad with the latest version that was also released. I can deal with it for now, by using Browser on iPad, or using computer for community discussion participation, but wanted to let IT know about this.   Don’t really relish calling, and since I can use a workaround, I’m good.  But just a heads up to IT. Thanks!  👍    

I redeemed my Albertson’s gift card that I got from the Daily Deal.  When I opened the card from my email that I got from AARP, the bar code/QR code was missing.  The card explicitly says that you must print and scan the bar code in order to use it.  I contacted AARP support and they told me that I can just use the code with the pin.  The cards says: “Redemption Steps: Customer must present eGift QR code payment either printed, or on mobile device to Checker as tender.”  Has anyone else had this issue?

I went to print my gift card I got this morning from AARP Rewards and this is the message I got:Gift card viewing is temporarily unavailableWe’re sorry. Your eGift card is not available right now. We’re working to restore access as soon as possible. 

The phone charger I received does not work defective. Unable to operate to get blue light just red. I am disable.  Need help] or . Can someone call me and hekp

I have contacted AARP several times on this issue and have not received a response. I have the Iphone 15 with IOS 18.6.2.  Starting about 8 months ago, the health sync has not worked. I have restarted phone, uninstalled/reinstalled AARP Now app, etc, etc.  Whenever I choose Sync Apple Health from the AARP app, it gives me a message to download the app, even though I am already in the app.  This is a glitch that has not been fixed.

I’m seeing a statement regarding redeemed gift cards being restored.What does this mean?  Does it refer to recently redeemed but not received cards?I am sure hoping it doesn’t mean cards we have in our possession but have not yet used.​@AARPTeri  Can you explain, please?

My husband is losing his eyesight and can no longer drive safely. We thought we would do the right thing and tell The Hartford there was now only one driver for our 3 cars. We had one each and a topless Chevy for a trip out on the occasional Sunday in the summer. I was hoping for perhaps a reduction in the policy cost but would have been OK with no changes. Instead they increased my Policy for myself with 3 cars by $1000/year. How crazy is that? We wish we had not told them. Has anyone else had this issue?Is the only solution to go with another insurer after 35 years with the Hartford?I think AARP should look into this too. 

We want to let members know that some redeemed gift cards may be temporarily unavailable due to a known issue. The appropriate teams are actively working on a resolution. We understand how frustrating this can be and appreciate your patience while access is being restored. We’ll share updates as soon as they become available.

I spent points for a Walmart gift card last night.  The reward email came, but the bar code doe not appear.I need the bar code.  Help AARP.

I don’t know why AARP endorses United Health Care (UHC). My wife and I joined an AARP endorsed UHC health plan on January 1, 2026.  Without any notice from UHC, they cancelled our Primary Care Physician from their network effective 3/31/2026.  We received no notice of this change, but rather had to find out by going on line and logging into our account.  It was posted there less than 2 weeks from the effective date of the cancelation, just days before the March 31st deadline for changing Medicare Advantage health plans. This interferes with our continuous care and treatment, and requires us to scramble to get medical coverage.  Our PCP also states that UHC refuses to respond as to why they are being removed from the network after being in network for decades. This is just unacceptable.  How can AARP endorse such a company? When I called UHC, they refused to discuss anything related to this change with me. Bill Bettag    

  Can anyone tell me how to delete the ads and stuff in my inbox? It's just keeps growing and growing! Thanks.

I am very dissatisfied and disappointed that when I had over 5,000 points available, not one gift card redemption was available.   Now I check my account, with a zero balance, there are target, Walmart, etc.  I think it is a scam to get you to sign up spend hours doing all the activities with no way to redeem your points.  I think it’s unacceptable, and again it is all a scam.  As I recall, not even the product discounts or coupons worked either.  It is a shame because it was never like this before.  AARP needs to make me whole on my points that were completely worthless when they were available because having them now would be well worth my five year subscription.  

How do I remove featured messages.  I have never shown any interest in the topic that is starred.