Contributor ⭐

Quiz system not working points not received.

12 replies
390 views

This is the second quiz I have taken for 450 points and they were not awarded. I took the quiz on stress today, 10/10. The system said 450 points. I clicked the arrow for more quiz’s and it gave along error message that the link was not connected to anything

DarrylL35959

Community Manager

Hi @Amazontc

I'm sorry to hear this happened, especially since this is the second time you've completed a 450-point quiz and didn't receive the points.

If the quiz on stress showed that it was worth 450 points but the points were not added to your account, and you also received an error message when trying to navigate to additional quizzes, we recommend contacting AARP Member Services so they can review your Rewards account activity and determine whether the quiz completion was properly recorded.

🔗 AARP Member Services: https://help.aarp.org/s/article/contact-aarp

When you contact them, it may be helpful to mention the name of the quiz, the date you completed it, and the error message you encountered afterward.

Thank you for bringing this to our attention, and we hope this can be resolved for you soon.

AARP Darryl

mm7131903

Contributor ⭐

Same. Sigh.

C

cmulinix

Contributor ⭐⭐⭐

The candy quiz never rewards points. Took it a few times. Still says i haven't taken it.

SereneSeagull

Community Champion ⭐⭐⭐

Can you tell me the name of the candy quiz you mentioned, @cmulinix

~~ Per Jimmy Buffett 🫧🫧 Bubbles Up!

D

DonnaPhotoArt

Contributor ⭐⭐

I tried to earn a JCPenney extra credit reward by completing the three required quizzes, but could only complete two with the third quiz indicating that I already played (I did not) and wouldn’t allow me to purchase the JCP for points.

R

RichardB815971

Contributor ⭐⭐⭐

I did not get points for Outspell just now. It usually gives points. The other games that have problems continue to not give points. This issue has been brought up many times with no resolution.