General Help

It started to happen on the Community Board.📸[*** Attachment] 

At least once a week I get a mailing advertising Hartford car insurance affiliated with AARP.  They offer a free Weekend Duffelbag if you get a quote.  I called and spent time answering all the questions and did a quote that was 30% more than my current car insurance.  I was told I would get a separate email offering the duffelbag.  It never happened.  I called again and after being put on hold a long time, I was told I would get the duffelbag in a "few weeks."  I don't trust AARP affiliated insurance products.  I had a similar experience with a life insurance product.  It was way overpriced and not highly rated.

I don’t care if aarp bans me it’s not worth it. I got the points I needed for a gift card and I can’t redeem it because I’ve read apparently they lock it for suspicious activity like accumulating too many points too fast but their point limit is 7,500 so it doesn’t make sense for them to lock my account to prevent me from redeeming points. Aarp is a scam and won’t be renewing my account and will make sure others know about it if they want to make an account. It’s a waste of time and their customer service is slow and they don’t care so I don’t care either. Delete

I want to cancel my membership in your organization.  Please cancel my automatic renewal.

Need to cancel membership right now to avoid this transaction on my credit card. I am not satisfied with the service. The help center chat and phone number can no longer help me since it after hours.

Many articles shown on the AARP website do not include the ability to post Comments. There is a need to add a Comments opportunity to ALL articles since many AARP members can add a perspective to the information provided in the article. I also miss the annotation on articles that indicate a comment has been made on an article.  This helps when looking for member contributions to an article that you have previously read. I like making comments on articles on the AARP website rather than just commenting on an article in a Community Forum.  Adding comments to the articles provides greater visibility to the comments for AARP members that may not be members of the Community Forum. 

Why don’t the points I receive using the SafeTrip app transfer over to my Rewards account to use to enter Sweeps and Instant Wins????  

Our municipality provides some funding for the six senior clubs in our area.Going forward we are advised funding will now only be provided if residents attend 10 town senior activities a year, and will be monitored by attendance sheets.We have 700+ registered members. This will be an onerous task and one that can disadvantage certain seniors.Can anyone supply examples of municipality support for senior clubs not based on attendance at each activity? We provide meetings, picnics, trips, social games, golf club, lunches with speakers, holiday parties, etc. The new funding model may be a net monetary loss to the club, yet the club provides many great services to seniors for their socialization, mental health, and well being to thrive during this stage of their life. 

     The tiny font size on these new boards was really bothering me. Until they decide to fix it by default… a simple fix for them btw, but one we may or may not get right now…I wanted to post what worked for me.        Click into where you will be typing in the provided blank area… —    Click on the box to the left of the B bold button.  It will either say                          “Styles” or “Paragraph”—    Chose “Large Heading”  —    Proceed to type This can also be done after the fact, by highlighting your text to be enlarged, then choosing the large heading option afterwards. Screenshot Below   

Why won’t you consider 5 wins per month for members?

I have not been receiving the AARP magazine, or Bulletin for a couple of months. Last issue I got of either was back in mid June. Post Office can't find any problem, and I am receiving all my other subscriptions. My membership info is correct (i.e. mailing address). Please advise.

I tried several times to subscribe to Rewards but get an error message saying my phone number is not valid. No additional information is offered. 

I am having problems with AARP's web site. I got a new phone number recently. I am unable to change the old phone number to the new one on my AARP account. I've called customer service twice now, and they can't change my phone number either. Because I can't change my phone number, also I can't change my password, because I can't receive the SMS confirmation code. It won't even send me an email with a code, to allow me to authenticate myself and change my password via that route. There needs to be more than one pathway for a person to authenticate or they get locked out. This is actually making my account LESS secure! Good security practices recommend changing passwords on a regular basis. The AARP web site has disabled my ability to do so. Has anyone else had this issue? There are reasonable ways to improve this process.  

Is there a way to download the AARP Magazine and AARP Bulletin for offline reading on a computer? I have downloaded them on my smartphone and someday I may actually find where they were downloaded to and what format they were downloaded in (PDF, etc.). If there is a way to download to a computer, is there a way to stop the paper delivery so there would be no need to recycle them? Thanks in advance for any assistance. 🙄

I am 85 years old and still in command of all of my senses.  And yet the state of  Illinois will require me to take a full driving test in order to renew my license in another year. I have passed  these stupid driving tests every year for the past six,  and I don’t see any legitimate reason that  I am required to take them.  People in my  demographic have many fewer accidents than do those in their teens and twenties, and yet they can renew their licenses ONLINE!AARP’s “Safe Driver” classes do nothing for me!  I know how to drive a car (manual transmission even). Why won’t AARP bring some pressure on Illinois to stop discriminating on the basis of old age???

Can any of the classes offered be re-visited?  I am new to these classes and have really enjoyed them. I would like to be able to re-visit and do the classes again and again. 

I need someone to pick me up for colonoscopy and stay while procedure is being done.  How do I locate someone

Is anybody else experiencing false readings on TrueLane? I keep getting hard breaking reading and having points deducted when this happens. I can drive 50-100 trip without any driving issues and not receive any added points but if the app thinks I’m hard breaking it deduct 2-3 points off my score. Is this app rigged??? I think it is.

Can’t redeem my points so they always expire   

2026 Tax estimator wrong. Shows tax of 11,504 for taxable income 100,720. Should be 11,590 for married jointly

[Tuesday 10/20/26 11:02am ET]📸[*** Attachment]Lol, when using the OLD SITE, it was easy to find. Today I am "scratching" my head while looking at your NEW SETUP.Yes, I can "click" on ALL CATEGORIES to find your RETIREMENT FORUM, but that is way too much work for lazy me.And I bet "visitors & new members" will NOT know you have a RETIREMENT FORUM.Please consider "setting" things up so this forum can be found more easily.Thanks,Nicole (General Help Forum) 

Fitbit has become Googlehealrh. I got a notice that I have to update my partner apps (AARP rewards) by October 31sr. I came to AARP to do so. I didn’t see a way to do it, so I disconnected my Fitbit and tried to reconnect. When I did so, I was taken to a page at Fitbit.com instead of google health that gave me an error.  How can I reconnect?’

Asked before by another user, but no answer. Surely there must be a way?

https://sweeps.aarp.org/moviesweepstakes/back_from_auth?code=E-YWa4OjZGdwLrz_AHn2faSCTiF1cwSYC24brmvb9FY&lang=en_US&affiliate_id=GOV1 is returning 503 error. Please forward to IT so they can restart services.Thank you in advance! 

Since January 1, for the aarp rewards section of the web site, the first two pages at least do not award any points when doing the 450 point quizzes. The quizzes play but no points are awarded at the end. This happens to about at least 8 quizzes does anybody test this stuff on the web site before deploying?