Community Discussion Boards After AARP App Update — Text Box Not available

Question

Not sure who to address this to, (IT department)?

I noticed after the AARP app update, last week actually, the ability to respond in discussions didn’t work on my iPad. It’s Readable, but not able to bring up the keyboard, no text box appears. Only Cancel and send button. Totally fine on a computer, totally fine on iPad using a browser, but it looks like the update to the app is where the glitch is for this.

— I’ve deleted and reinstalled app. Rebooted, etc.

— I’ve updated the Apple IOS software to the newest version for my iPad which is a relatively new IPad with the latest version that was also released.

I can deal with it for now, by using Browser on iPad, or using computer for community discussion participation, but wanted to let IT know about this.

Don’t really relish calling, and since I can use a workaround, I’m good. But just a heads up to IT.

Thanks! 👍

DarrylL35959 · Answer

Hi ​@SereneSeagullThank you for bringing this to our attention. We appreciate you taking the time to share the details of what you're experiencing after the recent app update.We'll look into this issue to better understand what's happening with the discussion board text box on the iPad app. In the meantime, we're glad you've found a workaround using your browser and computer.Thank you again for the heads-up and for being an active part of the community. We'll continue to investigate the issue.