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LouiseC627732
Contributor ⭐
Jan 8, 2026 11:05 PM UTC

AARP Now Health Sync does not work with Apple Health

I have contacted AARP several times on this issue and have not received a response. I have the Iphone 15 with IOS 18.6.2.  Starting about 8 months ago, the health sync has not worked. I have restarted phone, uninstalled/reinstalled AARP Now app, etc, etc.  Whenever I choose Sync Apple Health from the AARP app, it gives me a message to download the app, even though I am already in the app.  This is a glitch that has not been fixed.

      3 replies

      mrssims81
      Contributor ⭐
      Oct 21, 2026 1:01 PM UTC

      Once upon a time I was able to sync Apple Health. For the past 2 years I try to sync- iPhone 15 and now iPhone 18 - and it DOES NOT sync. This is frustrating since I work out and walk and could be earning points for my activities. But it just won’t sync. Doesn’t anyone have an answer?

        SummerOnTheWay1
        SummerOnTheWay1
        Oct 21, 2026 1:08 PM UTC

        ​ ​@mrssims81 , ​@mrssims81 EDIT, just a suggestion & can be ignored - have you considered researching Google? As a walker, Health Connect works well with me receiving my Rewards Points for my daily walks as long as I am "logged" into the AARP app on my cell phone.

        Good luck,

        Nicole (General Help Forum)

        👣 Remember to take 1 step at a time!!!
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