Oops! An error occurred. Please refresh your browser to get back on track.

I try the back arrow and it usually works.  Yesterday I had to do it several times until it finally worked.  Refreshing did not work for me

Hi Everyone,

We are aware of the site issues reported yesterday and can confirm they are still ongoing. Members may experience error messages when attempting to redeem offers, as well as delays when accessing or interacting with certain site features.

Our technical teams are actively investigating and working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work toward a fix.

We will continue to provide updates as more information becomes available.

Thank you for your understanding.

[Tuesday 11/10/26 9:40am ET]

Good Morning AARP Darryl ​@DarrylL35959 , any feedback on this "issue"?

Have you or AARP Jen ​@Jen , escalated it to your IT Department for us?

Thanks,

Nicole 💛🤗

Yes, I am having same problem.  I have logged out and back in and it is still happening. I have tried on laptop, and iPad.  I have tried on Safari and Google Crown.  Please fix this!

Yes. Same problem. Logging out did not help.

[Tuesday 11/10/26 2:46am ET]

Hello AARP Jen ​@Jen , can you ESCALATE this "issue" to your IT Department for us?

Thanks,

Nicole 🤗💛

Yes took several tries, refreshes, etc per redemption but finally got through it.  Did not try for prizes just instant wins

I refresh a few times, it’s been going away.  Or log out log in.  I won’t win those anyway, so I’m fine with it.  But annoying.