General Help

What are the definitions of the various levels of commenters on the forums?  What do you have to do to advance your level?

I am writing to bring to your attention a growing consumer protection issue that requires legislative action: the unfair and inconsistent application of credit card surcharges by medical offices. Medical practices are increasingly adding credit card surcharges to patient copays and medical bills without proper disclosure or consistent application. This practice creates an unfair financial burden on patients seeking essential healthcare services.  During a recent visit to a local dermatology office, my husband and I both saw the same doctor on the same day with identical $15 copays. I was charged an additional 45-cent credit card surcharge, while my husband was not. This inconsistent application demonstrates the arbitrary nature of these fees and suggests inadequate oversight. Medical care is not optional - patients shouldn't face surprise fees for necessary healthcare Sick patients cannot negotiate payment terms or easily shop around Many patients discover these charges only after trea

Hi! My name is Becky. I am in Florida and I am new here! How is everyone doing?

When logging into my AARP account, I'm asked to add a phone number to verify identity.  But when I enter it, an error appears "Phone number not eligible."  This is a Reno, NV number that I've had for many years.There is also an option in Account Details to add a number.  Options are "Send me the code by SMS text alert" and "Call me and tell me the code".  Guessing that there may be a problem sending an SMS, I try to select the latter, but the web page ignores the click.  I tried with both Chrome and Firefox.  But upon clicking Next, an error message appears, cleverly designed to have no useful information "Mmmmm... Something wasn't right. Please re-enter your phone number."  But there is no field where the number can be entered, and upon clicking Next, the same error reappears.However, I am certain that AARP can send SMS to this number, because I signed up with the same number for text alerts; today at 10:15 PDT I received an SMS from 692277 stating "

Please STOP posting all these OLD topics - let’s just begin anew - many of them are no longer applicable and some are just plain stupid to pull from 4-years or more back.OR at least keep them off the new post index - especially the ones under certain subjects I want to know how much participation is on this board outside of GAMES, SONGS, and REWARDS - by title I can pretty much spot those.  Other than participating in some of these never ending type threads, we don’t need the 4-years old post on Medicare or Social Security or other types subjects.  Either they have been useful at some time long ago or they haven’t - just let people post new stuff and forget the past ones. These old, old, old post just seem just to be clogging up the new system - How do you know when there has been a reply to something that you posted recently? 

I have tried multiple ways of accessing these 3 videos (via the Extra Credit section,  the Earn Points section, logging out and then back in, etc) but I keep getting a Bad Request message for all 3. I’m SO tired of setting my alarm for 11P (I’m on CT) the last day of the month just so I can do the Extra Credit quizes & videos so I can purchase or redeem the gift cards that I want/need, and then discovering that some part of the Extra Credit section is not working.  

I have tried, but cannot get this to be answered.  Terri, please explain what these “Leaderboard Points“ for Posts are for?  Do they get added to our Reward points, that we use for Gift cards?  Are they supposed to make us feel like we are competing against each other?   What are they and Why? please for the love of God, let me ask this and get a public answer so we all can know.  please and thank you.

Don’t see a Display setting for how to format thread display to always show recent posts within a given thread.  I see you can change a given thread, while in it, but we had a way to change our own displays to always show recent, show a certain number of posts, etc… where can I go to change MY display to always show recent posts first in ALL threads?

Have been a verizon customer for over 32 years and wanted to know what exactly my bill covered and now I have been getting mislead and my original bill keeps going  up. Does anyone else have this issue???

 I don't mean by sending me driver safety or insurance information.  Can AARP show up at a local event or host a local event on the weekend:  I still work.Organize a bike ride or hike?Connect through hospitals for informational classes like healthy eating?

Is it just me? When I click on one of the games to earn rewards points, the “play now” button is missing and there’s no way to play the game. It’s happening on multiple games I checked - Hurdle, Sudoku, all the crosswords.

can you give us our points for the tuesday and friday newsletters and what happened to the other reward deals?  The AARP Rewards Newsletter delivers exclusive AARP Rewards perks and tips to help you get ahead of whatever life has ahead on what days of the week? Your answer is -CORRECT. The answer is - Tuesday and Friday. Its Explaination is Press Tab Key to go to Next Question Button and then Press Enter. Monday and Friday Tuesday and Friday Monday and Saturday Tuesday and Thursday

We are enhancing the AARP Online Community to provide an improved user experience while preserving the connections and conversations you value.    To make that possible, we will be transitioning to a new platform that provides a strong foundation for today's experience and future enhancements.    Whether you are using a computer, tablet, or smartphone, you will continue to have a place to connect, share experiences, and discover helpful information.    Over the next few weeks, we will share updates and guide you through the transition, so you will know what to expect every step of the way.    To learn more about what is coming, visit: https://www.aarp.org/games/community-information/    Thank you for being an important part of the AARP Online Community. We are excited about what’s ahead and look forward to sharing more with you soon.

Was reading a discussion thread, and noticed on the right hand side panel of the screen where it said Related Topics, ( or something like that), I saw a few threads I thought I might also like to read.  Except when I clicked on the link to the thread, on two of the ones I clicked on, it read  that they were closed to replies.  So just readable, and not open to reply.  I guess archived on this new board, but there was a lot of posts in them.  If it’s outdated, not sure why still there, and if relevant, I’m scratching my head as to why no replies allowed.

📸[*** Screenshot Attached](1) I thought the bell with a line through it mean't I would NOT receive an AARP email when people comment AFTER me in a thread? I just received one when Les just commented AFTER me. AARP Teri ​@AARPTeri , I really have NO "interest" in returning to being "flooded" with notifications I DONOT want.(2) To "clarify" in case my Old Brain is NOT getting this. We can NO longer "subscribe" to forums WE DO WANT AARP emails "informing" us when someone leaves a comment? The ONLY forum I want to know about in case I am NOT on site, is your "Grief & Loss" forum. The rest I will see when I stop by site. With the OLD SITE I had this setup. Is this "option" gone?***I know you are busy & hate to bother you, but really NEED to Know IF I am going to be getting "notifications" after I comment in some "random" thread? Lol, HATE having to "clean out" my email IN BOX. Got it setup to "receive" ONLY what I want.Thanks Teri,Nicole 💛🤗

We're glad you're here! This forum is a place to ask questions, find answers, and connect with AARP support agents and fellow community members for assistance with membership, benefits, discounts, website access, account questions, and other AARP-related topics. Before You PostPlease remember that this is a public discussion forum. To help protect your privacy, do not include personal information such as:  Membership numbers Home addresses Phone numbers Email addresses Social Security numbers Credit card or payment information Other account-specific details  If an AARP agent needs information related to your account, they may ask you to continue the conversation through a private message. Looking for Help?Before posting, we encourage you to visit the AARP Help Center: https://help.aarp.org/s/ The Help Center contains answers to many common questions and provides additional support options. Still need help after checking the Help Center? You're in the right place. Go ahead a

The article 99 Great Ways to Save is missing the scroll bar and it will not scroll. I can't read it.  It is not my browser or cache.  https://www.aarp.org/money/personal-finance/99-great-ways-to-save-2026/?intcmp=AM-A5GAM-SMART-AME Chrome Version 151.0.7922.72 (Official Build) (64-bit)I am logged into AARP.

Many of the meetings and the social interactions are virtual.  Do those give the same benefits as in person? 

I need help how to print recent AARP website exercise article to take to the gym and use as a guide...Be Your Own Pilates Instructor by Learning These Simple Moves  -  Published July 23, 2026 URL - https://www.aarp.org/health/healthy-living/at-home-pilates-exercises-older-adults.html Printing shows 27 pages (portrait) and includes advertising, etc. Same results from AARP bottc and chat advice. I can copy and paste to a document and then delete all of the advertising, but was wondering if anyone knows a faster method.  Some websites have PRINT AS PDF option. Thank you.  

I wanted to ask questions and provide some thoughts on advocacy for social security (e.g. the bill of rights). But I could not find an advocacy topic or forum to respond to. I surmise what is most important to AARP members, and most impactful to members, is our Social Security and Medicare benefits, yet no forum for that exists. Where do I provide my input for advocacy. How does AARP get our thoughts and priorities in order to shape advocacy? Inputs from members on our priorities and ideas on solutions should be front and center. Maybe I missed something in all the entertainment and rental cars and discount stuff populating the AARP site and my email inbox. 

Anyone newbies to AARP noticed that they are inundated with telemarketer calls since signing up? We get on average 10 calls a day for senior services since signing up. I get the organizations sell on our information, but this is ridiculous! Makes me want to tell my friends to not both signing up with AARP because it's not worth the hassle. R.

In the past, I happily donated to AARP.But ever since then, I have received letter after letter asking for more donations.  I have asked nicely for AARP to stop sending these types of letters. But once again, I received another letter (I wish I could attach the letter).  But this time it reads as though I should feel guilty if I do not donate!Shelley Goode, is this how AARP members should feel?!?

General question. Does AARP have approved Personal Financial advisors listed anywhere. I hate to just look in a phone book.

I used to be able to add events to the community calendar, but the website has changed. How can I do that now?

What has happened that I am being logged out a lot and have to refresh and login all the time now?  I used to be able to log in and stay logged in until I cleared my cookies. Now I am logged out sometimes right in the middle of the day while I am earning points. Today for example, this will be the 2nd time I have had to log in for this session alone.  What gives???