Surcharge

I am writing to bring to your attention a growing consumer protection issue that requires legislative action: the unfair and inconsistent application of credit card surcharges by medical offices.

Medical practices are increasingly adding credit card surcharges to patient copays and medical bills without proper disclosure or consistent application. This practice creates an unfair financial burden on patients seeking essential healthcare services.

During a recent visit to a local dermatology office, my husband and I both saw the same doctor on the same day with identical $15 copays. I was charged an additional 45-cent credit card surcharge, while my husband was not. This inconsistent application demonstrates the arbitrary nature of these fees and suggests inadequate oversight.

 Medical care is not optional - patients shouldn't face surprise fees for necessary healthcare

 Sick patients cannot negotiate payment terms or easily shop around

 Many patients discover these charges only after treatment

The same practice charging some patients but not others indicates unfair business practices

This represents a troubling trend where businesses pass processing costs directly to consumers without adequate disclosure or regulation. When combined with suggested tipping amounts at restaurants and other "nickel and dime" fees, consumers face an increasingly complex landscape of hidden charges.

While some offices may post signs about credit card fees, disclosure alone doesn't address the fundamental unfairness. Even with proper signage, these extra charges still hurt consumers who have no choice but to seek medical care. The reality is that patients at the counter are focused on paying their bill and getting their medical needs met - they're not scanning for fine print about additional fees. This widespread practice needs immediate legislative attention to protect consumers from being nickel-and-dimed at every transaction.

This isn't limited to medical offices - it seems like everywhere consumers go nowadays, they're being charged extra for using credit cards. From gas stations to restaurants to retail stores, these surcharges are becoming the norm, placing an unfair burden on consumers who rely on credit cards for convenience and security.

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