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Contributor ⭐
August 27, 2026
Question

Verizon Billing issues

  • August 27, 2026
  • 3 replies
  • 35 views

Have been a verizon customer for over 32 years and wanted to know what exactly my bill covered and now I have been getting mislead and my original bill keeps going  up. Does anyone else have this issue???

3 replies

SereneSeagull
Community Champion ⭐⭐⭐
August 27, 2026

Call or visit Verizon , and Ask them for a breakdown explanation of each charge, itemization — and an explanation of each line item.  If you have an online account already, there may also be an itemization there, but if it were me and I had questions, I’d call or visit them in person.  

Contributor ⭐
August 27, 2026

We have called and discussed this with them and they continue to mislead us and then we get a partial bill with a late fee attached - they indicated we make a payment of $84.10, then we got a notice that we owed $93.43 and just yesterday we got another bill of $88.66!!  We would like them to stop misleading us about the charges.  I should have just continued to pay the amount and not questioned it.  Just getting misleading lies from them.

SereneSeagull
Community Champion ⭐⭐⭐
August 27, 2026

Ok, that’s annoying.  Find a lawyer friend and let them sit in on the call with you..on speaker phone. I’ll bet they are a little better at explanations at that point, with a lawyer listening in.  It sounds fishy or something isn’t being made clear to you all that needs to be in a clear concise manner.