Benefits & Discounts

If I already have an existing membership and it is due to renew, can I use the AARP Discount on my existing membership or will I need to cancel it and start a new membership to et the 40% off?thank you for your help!

  I got the new AARP Prescription Discount Card and went to use it at CVS. After CVS gave me the AARP/Optum price ($36), I asked what the GoodRX price was since I had that   on my account. GOODRX was $18. HALF the price. So if I didn't ask, I would be out $18. BEWARE  

The Denny's at 18875 S I-19 Frontage Rd in Green Valley, AZ, came under new management and has stopped honoring AARP and military discounts.  Green Valley, AZ is a town of over 20,000 full time residents that swells to 40,000 during winter months.  It does not make business sense to me that they would want to alienate that many people who have time for a sit down breakfast during the week.

I just contacted Walmart which has stated there is no AARP $40 discount off Walmart+ $98 annual membership fee. 

AARP should do better on Benefits & Discounts.  They are not worth that much.

We printed the Mai Tai (Westmont, IL) discount coupon offering a BOGO entree, enjoyed dinner an hour later and when settling up, were informed that the AARP/Entertainment coupons were not being honored as the restaurant was under new management.  It was an unexpected surprise.  That coupon should be pulled off the AARP site.  Management acknowledged that other patrons had asked to redeem the same coupon.  I attempted to report it to AARP under scams and fraud, but apparently this forum is the only platform to make this known. Going forward, we will be inquiring about coupon validity BEFORE placing our orders.

I decided to give Consumer Cellular a try because I was intrigued by their low prices.  After not being that impressed, I decided to go with Mint Mobile.  I ended my service with Consumer Cellular on 4/19 but was surprised when I received another bill after my service ended.  I tried to get info online but could no longer access my account to even remove my payment method.  I had to call to find out Consumer Cellular is a post-paid service even though I’m pretty sure I had to initially pay upfront.  I was told that would be my last payment but lo and behold I get an email  saying another full month’s service fee is due.  I call again and I’m told this was for the billing cycle that started just before I stopped service and they don’t prorate.  So here I am being asked to continue paying the full price for a service I have not even had for the last month and a half.  CONSUMER CELLULAR IS A TOTAL SCAM!!  Stay away!!

     On the Restaurant Discount page it says, "15% off on the dine in & pick up orders."  I have never had a problem with that until yesterday.  I was told that the items we ordered did not qualify. I have never been told that before.    Upon my investigation of this, by having to click on the Denny's advertisement on the AARP discount page. I got this, "15% Off Your CheckMembers save 15% on their checks every day—including diner classics and breakfast items. Maximum discount not to exceed $10." Then I had to click a "learn more" tab, but I also notice this at the bottom of the page, "You’ll leave AARP and go to the website of a trusted provider. The provider’s terms, conditions, and policies apply."     Clicking on learn more, I get this, "AARP MEMBERS GET 15% OFFFrom your favorite go-to breakfast meals to our latest delicious creations, we treat our AARP members to delicious savings all day long.Available only to current AARP memb

Over the last MONTH I have reported a problem with my ability to redeem rewards points via chat and telephone.  It's always the same:  "I assure you the investigation into this problem is ongoing."   The CSR really has no idea what's going on.  Nothing has been done.  It's an account issue that should take 30 seconds to solve.  I'm not just being cynical.  I taught Information Technology at university for 30 years.  Everything is done online in 2026.  It's just not that hard.

In redeeming points for AARP Programs - at this time there is one for Wish of a Lifetime - 4000 points, how much money does that translate into? Seeing as $5 gift cards can be purchased for points ranging from 8000 - 28000, what number is used for AARP program donations? Inquiring minds want to know...  

This is the most expensive place to get auto insurance, I thought aarp was supposed to help seniors but apparently they are not, the only good thing about this place is that you get discount at restaurants and that’s it. Why don’t they help with insurance and anything else, do they get money out of it or something 

I've been taking the quizzes this morning and found 2 of them with incorrect info.  You say the maximum someone will spend on prescriptions is $2000 under Part D, but this year it is $2100. It's June and it surprises me you haven't updated that answer.In the Internet quiz you say people need a modem, router and ?? (I forget the third thing. Lost it when I was finding where to bring this to your attention), but I have internet access now with simply a router that gets a Wi-Fi signal from AT&T.  No Ethernet or modem.

 I just opened a Barclays AARP "digital savings" account to avail myself of the promised 4% interest rate, but am very disappointed that their electronic banking capabilities are lacking some key features. 1. No Zelle access. (When I reached out to a Barclays agent to ask how to set up Zelle, she did not even know what that is.) 2. No Quicken access. I see from comments online that they once allowed Quicken to directly download transaction history, but changes to their login process broke that access and it's never been restored. They tell you to use the manual process instead (which is slow and klunky and less desirable than the direct download) but that process is also broken (you press a "download" button from the Barclays portal, which creates a file that can be imported manually into your Quicken account -- except that Barclays uses an outdated Quicken format that the current Quicken version can't import.) Since I use Zelle extensively to transfer funds quickly

 I have reported this issue several times over the last 2 months.  It was escalated to technical support and I has directed to an ombudsman contact.  This is still an issue and no one will respond including the ombudsman.  As this is not corrected and I have had NO SUPPORT I have resigned from AARP after eight years.  Got a refund..MAYBE when this is ever resolved I shall return.  Why can't a huge organization with a technkical team fix this.  I understand a lot of other member have the same issue.  

It's so frustrating that I have been trying to purchase gift cards for 2 days with no luck. I keep being told to just keep trying with no hope in sight. Someone please help!

AARP Help Center, I have been unable to purchase any AARP discounted gift cards since January 2025.  I have called AARP support 6 or more times already, but the issue was not resolved.  I went through numerous iterations with both AARP and AARP Rewards customer support to eliminate any possible causes on my end, including: 1) checked my browser, 2) edited my credit card to match the exact name on the credit card, 3) removed VPN, and more. Nothing worked.  Yet my husband used the exact same computer, browser, and credit card to purchase gift card on his account, and his request was successful.   I'm exhausted and want this issue resolved! Please help!

One of the benefits of my AARP membership was instant silver status with Hilton Honors. However, I no longer have silver status and I'm trying to figure out if this benefit was eliminated, or if I need to re-link my AARP and Hilton accounts. Thanks in advance for any help!

The AARP TX Texas Shred 'Em Event original date was cancelled because of weather and rescheduled for May 2, 2026. I cancelled my golf game and drove over an hour on May 2, 2026 for the first rescheduled day only to find no one there. What happened? Was it cancelled and I missed the announcement? Is the shred day going to be rescheduled again? Is there going to be an actual event we can attend? I emailed the txaarp@aarp.org but have not received a response. Thanks.Mike Chapman

 I'm trying to get into my account at UnitedHealthcare.  The site won't let me set up an account, although I have tried both my account number and my Medicare number, both of which are accurate.  The error message reads:  (Error Code:10002) User Not Eligible: We're having trouble finding you in our records. Please check that your entries match the information on your health insurance ID card.They DO. Now, why would I not be "eligible"?  I have tried numerous times on three different browsers, with the same result.  It appears other people are also experiencing problems.  This is frustrating and unacceptable!  Why is this happening?

I booked a hotel room through AARP's travel benefit powered by Expedia. It was at the Fairfield Inn in Crete, Nebraska.  The price they showed was $111 per night which would have been $555 plus taxes.  Instead I was charged 156 per night for a total of $887 with taxes.   When I asked about my so called AARP discount I was informed it was only on select hotels and mine wasn't one!!!  The Expedia employees were RUDE!  When I complained to AARP the AARP employee had a I-don't-care-so-shut-up-and-go-away attitude.  So I cancelled my membership.  I had renewed for four years so I asked to be refunded the two unused years.  However because my Bank had cancelled my old debit card and issued me a new one because they had detected it had been compromised after I renewed my membership. So I was told too bad you don't get your money back!  THANKS ALOT!   Yet another "Wolf in sheep's clothing" to rip-off the elderly while claiming they're

  I do NOT recommend using AARP Travel Center powered by Expedia. I used AARP Travel Center powered by Expedia to book a flight, on American, and it was a very frustrating experience and I feel ripped off. I made the reservation and then received an email that the ticket could not be issued and I needed to rebook the flight. The airline would not help me, they referred me back to Expedia. Expedia said they could not help me, that they would send an email to the airline asking that they refund my money. Expedia estimated it would be 7-10 days to get my refund and suggested I book through them for a flight on another airline. What?!!!! Why would I give them money again after they already ripped me off. 

AARP,You talk about senior citizen scams; but you have one example of sales misrepresentation on your own pages. Boost Oxygen had a BOGO for AARP members at $17.99 + shipping. The sales individual never did ask for my AARP member number (big miss on my part). After further investigation, I realized that local big box stores and pharmacies had the product for $8.99 which is even lower than the AARP so called 2 fer 1 price all in.And, now they have my email and phone to sell or harass further.Your members are due an apology.Robert PetersonMember #301 650 xxx x

 AARP,You talk about senior citizen scams; but you have one example of sales misrepresentation on your own pages. Boost Oxygen had a BOGO for AARP members at $17.99 + shipping. The sales individual never did ask for my AARP member number (big miss on my part). After further investigation, I realized that local big box stores and pharmacies had the product for $8.99 which is even lower than the AARP so called 2 fer 1 price all in.And, now they have my email and phone to sell or harass further.Your members are due an apology.Robert PetersonMember #301 650 xxx x

We have been with AARP for several years and decided a few years ago to switch auto insurance to Hartford because of their affiliation with AARP.  For no apparent reason Hartford raised our auto insurance premium 45% this time around.  Can AARP help us with this problem?

Worst ever,They want to block what I will say.. But for those who see this BEWARE and stay away..1.I had a travel credit for a cruise...2. Called before I left and they said it will be added before the cruise.3. Called again, was told it would be added within 2 days during the cruise4. Called on day 3 of the cruise and they said it could be added up to the last day.. BULL$HIT then what good is the onboard credit if its the LAST day of the cruise???5. Cruise ended still did not received onboard credit.6. Now they tell me they will refund it and it can take up to 10 days7. Cancelling membership with AARP Travel and for some reason I don't think this is over. But for meI will NEVER use AARP or Expedia again!!!!