Benefits & Discounts

 I have reported this issue several times over the last 2 months.  It was escalated to technical support and I has directed to an ombudsman contact.  This is still an issue and no one will respond including the ombudsman.  As this is not corrected and I have had NO SUPPORT I have resigned from AARP after eight years.  Got a refund..MAYBE when this is ever resolved I shall return.  Why can't a huge organization with a technkical team fix this.  I understand a lot of other member have the same issue.  

It's so frustrating that I have been trying to purchase gift cards for 2 days with no luck. I keep being told to just keep trying with no hope in sight. Someone please help!

AARP Help Center, I have been unable to purchase any AARP discounted gift cards since January 2025.  I have called AARP support 6 or more times already, but the issue was not resolved.  I went through numerous iterations with both AARP and AARP Rewards customer support to eliminate any possible causes on my end, including: 1) checked my browser, 2) edited my credit card to match the exact name on the credit card, 3) removed VPN, and more. Nothing worked.  Yet my husband used the exact same computer, browser, and credit card to purchase gift card on his account, and his request was successful.   I'm exhausted and want this issue resolved! Please help!

One of the benefits of my AARP membership was instant silver status with Hilton Honors. However, I no longer have silver status and I'm trying to figure out if this benefit was eliminated, or if I need to re-link my AARP and Hilton accounts. Thanks in advance for any help!

The AARP TX Texas Shred 'Em Event original date was cancelled because of weather and rescheduled for May 2, 2026. I cancelled my golf game and drove over an hour on May 2, 2026 for the first rescheduled day only to find no one there. What happened? Was it cancelled and I missed the announcement? Is the shred day going to be rescheduled again? Is there going to be an actual event we can attend? I emailed the txaarp@aarp.org but have not received a response. Thanks.Mike Chapman

 I'm trying to get into my account at UnitedHealthcare.  The site won't let me set up an account, although I have tried both my account number and my Medicare number, both of which are accurate.  The error message reads:  (Error Code:10002) User Not Eligible: We're having trouble finding you in our records. Please check that your entries match the information on your health insurance ID card.They DO. Now, why would I not be "eligible"?  I have tried numerous times on three different browsers, with the same result.  It appears other people are also experiencing problems.  This is frustrating and unacceptable!  Why is this happening?

I booked a hotel room through AARP's travel benefit powered by Expedia. It was at the Fairfield Inn in Crete, Nebraska.  The price they showed was $111 per night which would have been $555 plus taxes.  Instead I was charged 156 per night for a total of $887 with taxes.   When I asked about my so called AARP discount I was informed it was only on select hotels and mine wasn't one!!!  The Expedia employees were RUDE!  When I complained to AARP the AARP employee had a I-don't-care-so-shut-up-and-go-away attitude.  So I cancelled my membership.  I had renewed for four years so I asked to be refunded the two unused years.  However because my Bank had cancelled my old debit card and issued me a new one because they had detected it had been compromised after I renewed my membership. So I was told too bad you don't get your money back!  THANKS ALOT!   Yet another "Wolf in sheep's clothing" to rip-off the elderly while claiming they're

  I do NOT recommend using AARP Travel Center powered by Expedia. I used AARP Travel Center powered by Expedia to book a flight, on American, and it was a very frustrating experience and I feel ripped off. I made the reservation and then received an email that the ticket could not be issued and I needed to rebook the flight. The airline would not help me, they referred me back to Expedia. Expedia said they could not help me, that they would send an email to the airline asking that they refund my money. Expedia estimated it would be 7-10 days to get my refund and suggested I book through them for a flight on another airline. What?!!!! Why would I give them money again after they already ripped me off. 

AARP,You talk about senior citizen scams; but you have one example of sales misrepresentation on your own pages. Boost Oxygen had a BOGO for AARP members at $17.99 + shipping. The sales individual never did ask for my AARP member number (big miss on my part). After further investigation, I realized that local big box stores and pharmacies had the product for $8.99 which is even lower than the AARP so called 2 fer 1 price all in.And, now they have my email and phone to sell or harass further.Your members are due an apology.Robert PetersonMember #301 650 xxx x

 AARP,You talk about senior citizen scams; but you have one example of sales misrepresentation on your own pages. Boost Oxygen had a BOGO for AARP members at $17.99 + shipping. The sales individual never did ask for my AARP member number (big miss on my part). After further investigation, I realized that local big box stores and pharmacies had the product for $8.99 which is even lower than the AARP so called 2 fer 1 price all in.And, now they have my email and phone to sell or harass further.Your members are due an apology.Robert PetersonMember #301 650 xxx x

We have been with AARP for several years and decided a few years ago to switch auto insurance to Hartford because of their affiliation with AARP.  For no apparent reason Hartford raised our auto insurance premium 45% this time around.  Can AARP help us with this problem?

Worst ever,They want to block what I will say.. But for those who see this BEWARE and stay away..1.I had a travel credit for a cruise...2. Called before I left and they said it will be added before the cruise.3. Called again, was told it would be added within 2 days during the cruise4. Called on day 3 of the cruise and they said it could be added up to the last day.. BULL$HIT then what good is the onboard credit if its the LAST day of the cruise???5. Cruise ended still did not received onboard credit.6. Now they tell me they will refund it and it can take up to 10 days7. Cancelling membership with AARP Travel and for some reason I don't think this is over. But for meI will NEVER use AARP or Expedia again!!!!

Hello all,I currently have Capital One 360 savings and get 3.26% on my savings. Does anyone have the AARP/Barclay's savings account and do you get the 4% savings like I have recently heard they are offering? Or what is the best savings account that you currently have with the highest interest?

My wife and I went to Denny’s this morning for breakfast. The food and service is great. Everything was great except when I went to pay and showed my AARP Card I noticed that the bill wasn’t right. As you could see, Denny’s idea of 15% is $1.29. I’ll have to remember that when I tip next time. I brought this to the cashier’s attention but she couldn’t grasp what I was trying to say. I even used the calculator on my phone. Still nothing. Is anybody else having this problem or is it just this one Denny’s in Tracy CA.15% of $25.56 is $3.83 and not $1.29

After clicking redeem, I get a pause of 15-20 seconds before the game starts.  I have tried on multiple platforms and multiple browsers with the same results.   Curious if anyone else has this issue.

AARP,You talk about senior citizen scams; but you have one example of sales misrepresentation within your own pages. Boost Oxygen had a BOGO for AARP members at $17.99 + shipping. The sales individual never did ask for my AARP member number (big miss on my part). After further investigation, I realized that local big box stores and pharmacies had the product for $8.99 which is even lower than the AARP so called 2 fer 1 price all in. And now, Mr. Wonderful has my email and phone to sell or harass me further.Your members are due an apology.Robert Peterson 

We just received our AARP Supplement cost starting in June.  Both of us will pay $63.01 more each month.  That's a sudden monthly increase of $126.02 for our limited income.  It doesn't seem right.  Can someone help me to understand how this new influx of income for UnitedHealthcare will help us?  TY!

First (and last) time using AARP travel to book anything.  Booked a rental car for a trip to a military graduation in Virginia.  Car company was Budget, and then the site offered rental protection which I accepted.  AARP immediately charged me for the rental protection.  Rental day comes and just before pick up time I get a call from Budget stating that they were all sold out and had no vehicles?  Asked the agent what I was supposed to do and was told not their problem.  Then the hassle of getting refunded the protection money already charged.  Definitely would not recommend this service - book direct and don’t get screwed!

The article listing the grocery stores that give Senior discounts failed to mention Earth Fare…..on Mondays…

I finally  finished the endless repetition course every subject was repeated at least a hundred timesas if the course considered us elderly incapable of comprehending anything! Insulting,boring,boringboring almost had a heart attack from the endless repetitions.My wife said i'm not taking that thingI won't live that long  answering all those stupid queries.

Anyone else encountering this error?  I was hoping it would go away. An error occurred while processing your request.Reference #97.44c90b17.1757487529.ca2b81afhttps://errors.edgesuite.net/97.44c90b17.1757487529.ca2b81af Whenever I try to enter an instant win, this is what it tells me, or a variation of it.  

With regard to the list of supermarkets that give seniors discounts, please add Caputo's grocery stores in the Chicago area. Caputo's gives seniors 10% off on Thursdays. 

I joined AARP to get a $40 yr discount on my Walmart plus membership.  The link provided below does not work despite Walmart saying they would fix it.  https://www.walmart.com/plus/partnerenroll/promocode?programName=aarp&programId=aarp Has anyone successfully received this discount and is there another way to get it?

If I subscribe to the AARP digital vault and I store my info.  What happens when I pass away?Who is able to access that info?  If both my spouse and I, heaven forbid, pass away at the same time, who can access that information?Thank youTed

I completely agree!  I've been trying since 1/15/26 to get the health connect to work.  They helped me, and got it to work for a few weeks.  About 1 month later they sent me an email asking if everything is still working?n  I checked my rewards and realized on 1/15 it had stopped working, yet my health connect shows it's connected. I responded to their email and sure enough, they won't respond back. I've called the rewards department several times and was told that Debbie, in escalation dept., is working on it.  I've called her at 626-585-2631 on 2/18 at 3:39pm, 2/24 at 9:19am and today at 2:50pm and she doesn't answer or return calls.  In the meantime, I sent a very long and detailed letter to Dr. Myechia Minter-Jordan on 2/24 and I'm waiting to see what she does.  I think it's terrible that members don't seem to be a priority for AARP, and I've been a member for 11 years.  Are they too focused on finding new members? Keep posting things like th