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Contributor ⭐
Sep 21, 2022 3:34 PM UTC

When will the site be fixed to allow the purchase of gift cards?

It's so frustrating that I have been trying to purchase gift cards for 2 days with no luck. I keep being told to just keep trying with no hope in sight. Someone please help!

    21 replies

    Contributor ⭐
    Sep 30, 2022 5:34 PM UTC

    This is very frustrating.  It has been several days now.  How long does it take to fix a standard checkout process?  Every app/website has one. It's not rocket science!

    Contributor ⭐
    Sep 30, 2022 1:29 AM UTC

    Over a week later, and the site is still not working. This is ridiculous! This is definitely more than a temporary system down. This is a huge inconvenience. 

    Contributor ⭐
    Sep 28, 2022 7:58 PM UTC

    This is very inconvenient. Please get the cart going soon or come up with another solution. I too have a payment due for a cruise that I was relying on using gift cards. This could cost me hundreds of dollars that I would be saving by being able to purchase the cards.

    Contributor ⭐
    Sep 24, 2022 8:59 PM UTC

    This is completely UNACCEPTABLE!!!!  The only reason I even have this membership is to purchase the cards and haven't been able to all week.  I think I've literally had some kind of issue EVERY TIME I've tried to buy cards on several occasions.  RIDICULOUS!!!!!  Get a sight that works or don't offer the perks!!!

    Contributor ⭐
    Sep 25, 2022 1:59 PM UTC

    It is ridiculous. And I don't think anyone is working on it or it would have been solved and stayed solved. This has been happening off and on for months. 

    AARPJanelleM
    Community Champion ⭐
    Sep 21, 2022 3:59 PM UTC

    @CheriS603303 I'm terribly sorry for the frustration this has caused, Cheri. The AARP Rewards site is still experiencing intermittent issues and our team is working to get it fixed as soon as possible. 

    Contributor ⭐
    Sep 21, 2022 4:16 PM UTC

    It's the year 2022 and you guys can't get a working cart?

    Contributor ⭐⭐
    Apr 16, 2026 11:51 PM UTC

    Why can't I buy gift cards anymore?!?!?!?!  It is 2026 and nothing has changed.