AARP Help

Here we go again! 11/20/2024 and still get "Unable to process your redemption request"...and may I ask...what did your IT guys fix and make better????

 I booked a hotel through AARP Travel Center powered by Expedia for a six-night stay from February 8 to February 14, 2024, but due to horrible conditions, I checked out the morning after arrival. I submitted a complaint on February 9, 2024, and followed up again this past Friday, yet I have not received any response within the promised timeframe. The hotel was completely uninhabitable. I requested a non-smoking room, but the room reeked of cigarette smoke, had two ashtrays, cigarette burns on the bed, and was filthy. The phone didn’t work, there was no hot water, the refrigerator and microwave were dirty with food residue, and the door lock was damaged, making me feel unsafe. I was unable to sleep because of the conditions, and I checked out at 6:00 AM on February 9. Despite only staying one night under these conditions, I was charged $251.24 for all six nights, and the hotel has ignored refund requests. Since I booked through AARP Travel Center, I expect AARP and Expedi

It appears there are several SPAM topics being posted (by a few 'members?' within the Community Forum - Games Talk. How soon will these posts (and the associated 'members') be removed and blocked?  

My parents are now in their 80s. We want to restrict their access to their IRA and Trust accounts to prevent them from being scammed of their savings. Schwab told us there is no legal way to limit their access (online, phone, or mail) because they are the legal owners of the account unless they are declared incompetent. They have a local bank savings account where we keep a few thousand for daily expenses. 1. I would like AARP to push for legislation to allow family members to help their older parents protect them from financial scams. 2. what are you doing to help your older parents from financial scams?

For years previous to joining AARP and getting a discount with Budget, I used them for car rentals in Az, Co, and NM. I never had any issues and the price was right. But in the last 5 years there are nothing but problems they never take responsibility for. The worst was when they'd started running renters' drivers licenses through a scanner and if it didn't pass, the rental wouldn't be offered. Mine didn't pass, but in asking what could be wrong they had no answer. I hadn't gotten a ticket/ infraction in years nor have I ever been arrested. It wasn't about credit. I tried calling customer service etc., but no one could tell me what specifically was wrong. I got robotic answers. Thankfully I was able to get a car from Enterprise the same day with no problems. Currently I'm curious about Budget's prices on a rental this summer so I tried their page and it's not accepting my AARP membership number for the discount. Why doesn't AARP look into how the company is stressing people out with th

The tax calculator shows 2021. When will the 2022 tax calculator be available?

In the past, these confirmation prize emails were received within seconds of winning...Now, with all these other tech problems being reported,  I'm glad I snapped a pic of the screen.   Yep, I won an instant win today and no confirmation email has been received and its been hours    

Recently rented a car at the roanoke airport.   There was some mud on the driver's side floor mat when the car was returned.  Nothing else of note in the car or on the outside of the car regarding cleanliness or condition.  Just received a notice that they are charging $250 to my credit card for 'excessive cleaning' fees.   Of course we are helpless to try to fight this.  Did not think to take photos of the inside / outside of the car upon return.  This is a scam and this company should have a class action lawsuit filed against this.   They are apparently using this scam as a profit center.  Shame on you and again,,  DON'T USE THIS COMPANY (or Avis)  there are plenty of other companies to use out there that are not dishonest.  

From email links to the AARP app(s!!!), things just aren't going well. Glitches/re-directs galore, etc. If I simply try using the site through my browser (not apps, that is), I'd miss out on some point-earning opportunities though, yeah? Would much appreciate any suggestions! (Iphone 16 here by the way) Peace,I

I have experienced daily glitches, for over a year, when using the AARP site on my iPad.  I have not had ANY of these issues with any other app/site I use.  I have experienced being “kicked out” of the site, when attempting to read articles, or attempting to earn points in the Rewards section.  I have cleared my cookies, & that did not fix the problem.  I have called for tech help, on numerous occasions, over the past year, to no avail.  The staff always tells me they will create a ticket, but the same, “sloppy” page, unstable games kicking me out, or shutting down has continued.  The stress it causes me is ridiculous!  I just want to have a “normal”, enjoyable experience using AARP online offerings.  I am not tech savvy, but the glitches on AARP are not occurring on all other apps I use…. If someone could help me with this aggravating issue, I would appreciate it.  

Well, it appears that AARP has discontinued the Carnival gift card.  First the discount dropped and now it appears they are gone.  What I would like to know is this a decision of AARP or Carnival?  Since there appears to be conflicting stories on who determines the gift card discounts, we the member do not know who to believe.

This thread has been removed for violating community guidelines. Please revisit the guidelines on ranting/venting.

I have several questions regarding renting a car through AARP/Budget.  I called, but I had difficulty understanding the agent that answered.  

So, I received a Happy Birthday spin. I did the spin, won some more points and then scrolled down. There was a gift card option, but it is clear across the darn state! Why can you make sure when doing something like this, that it is near where a person lives. Out of the other options that were given, they really didn't pertain to anything I was interested in. I meal out would have been wonderful Thank you

To whom it May concern,,  The last addition of the magazine and bulletin that I have received electronically was in late November. Why?  Also I'm concerned that I'm not able to communicate via email an issue like this. I don't have time to chat during business hours or making calls. Keith Ross

I recently canceled my membership, but then decided to renew it. However, I noticed that I was charged both $20 and $15, resulting in two charges. I should have only been charged $15 for the renewal. I would appreciate your assistance in resolving this issue. If I don’t receive a response or resolution by Monday, I will contact support directly. Thank you for your attention to this matter.  photo of double charge :   

Since today, the red AARP horizontal bar on every page no longer stays at the top of the page but moves when I scroll down through the page. It is blocking portions of each page. Is there a way to make the red bar stationary at the top of the page? It's annoying. I think Chrome just updated today so it probably has to do with that browser. Thank you.

Does anyone thinks that the INSTANT SWEEPSTAKES are laughable? I especially like how the slot machine just sits there until it finally times out!

THE FOLLOWING ACTIVITIES GARNER NO POINTS AND CHANGE THE HEADERS INTO SPANISH: What are SSDI and SSI?How AI Is Fueling Election DisinformationHow In-Home Care Helps — AARP        (Spanish Headers)Get new work experience and skills        (Spanish Headers)Manage transportation for others.           (Spanish Headers)How to Spot A Veterans Charity Scam.   (Spanish Headers)Will in-home care work for you?              (Spanish Headers)  

For weeks now most commenters to AARP articles are being listed with the commenter name, "Not Provided."  Is there a fix for this problem?  I've tried changing my community name to see if that would cause the comments to reread my handle, but the update throws an "something went wrong, try again later" message.

I’m so disheartened by all the chat about British Airways and AARP. You truly cannot get anyone to help with booking a reservation. I took the advice of someone who used their phone and got to the point of paying for a flight only to have the system spin and spin. Then I would get a message to contact British Airways for assistance. Of course, they can’t help you because you have to book it online. So then they had me call American Airlines to ask them if they can help because it’s a one world partnership website. American Airlines has no control over British Airways. So I called AARP and they were sure that I should call British Airways. When I explained that British Airways would not be able to help me, They said no problem we found someone who can help you and subsequently forwarded me to the main customer service line at British Airways. I it is now simply the principle of the fact that I should be able to save $1000 on my flight. I have pictures of all the rates and the quote

Please fix the app. No longer works on older iPhones. Please make the app backwards compatible. It just crashes over and over again

It is a rather simple question for which I know I will not get a precise simple answer; however, I thought it worth asking. It is not the members because members have no input into the terms of service or guidelines as relates to the operation of these discussion boards. So who owns AARP?

Why does membership for those living internationally cost three times the discounted domestic rate when we literally don't qualify for any of the offers you provide? I like the information you provide but I don't see any value for me if I have to pay so much for so little besides information.

I found the following activities gave NO POINTS and some had a SPANISH header: What are SSDI and SSI?How AI Is Fueling Election DisinformationHow In-Home Care Helps — AARP        (Spanish Headers)Get new work experience and skills        (Spanish Headers)Manage transportation for others.           (Spanish Headers)How to Spot A Veterans Charity Scam.   (Spanish Headers)Will in-home care work for you?              (Spanish Headers)