Cannot redeem points.. "
Keep getting error messages that say "cannot redeem points. " I called the help desk person who tried to help without success so she filled out a request to have a techie call me. She read notes in my file from techie who said he called 2x & left messages. NOT! I am home most of every day & nobody called here nor left messages. I have tried to redeem weekly since Jan without success. Takes weeks for someone to return calls, or so they say. What is going on?