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JamuJoe
Contributor ⭐
October 25, 2022

The Hartford refused to insure my new electric vehicle

  • October 25, 2022
  • 7 replies
  • 5377 views

I contacted The Hartford to add my new 2023 Polestar 2 electric vehicle to my longstanding auto policy.  They refused, without explanation.  My driving record is perfect, I had just earned the no claims discount. I promptly insured this vehicle with GEICO.  I suggest that AARP reconsider their relationship with The Hartford, as this company obviously is not aligned with environmental stewardship and reducing the impacts of vehicular pollution.

      This topic has been closed for replies.

      7 replies

      MaryC202012
      Contributor ⭐
      March 10, 2025

      We have 2 BMW's the they denied to insure.  We both have outstanding driving records. One is a EV.

      I find this ridiculous  

      GailL1
      October 30, 2022

      CNBC 02/19/2022 - Why Tesla and GM want to be big in a new kind of car insurance business

      Bullet points from the article:

      • Tesla offers its own insurance in five states, with plans to reach 45 states this year.
      • EVs are expensive to insure in many cases, because they’re fast and mechanics for them are scarce.
      • EV makers can insure their own products for less because the cars gather so much data.
      • GM expects the first state approvals this year for its safe driver-based OnStar insurance offerings.
      zapatero
      Contributor ⭐
      October 30, 2022

      .

        JamuJoeAuthor
        Contributor ⭐
        November 1, 2022

        zaparero,

        Good advice regarding checking with insurance company BEFORE purchase.  I did just that, and The Hartford sent me a confirmation of coverage BEFORE I took delivery.  Two weeks later, when my online policy still did not show the new vehicle, I called, worked my way up the food chain, and finally spoke to a manager who informed me that they would not insure the vehicle after all.  I consider this as a failure of integrity and business ethics, hence my attempts to get the attention of AARP and let others know of The Hartford’s unacceptable business practices. 

          AARPThelmaG42184
          AARPThelmaG42184
          Contributor ⭐⭐
          October 26, 2022

          Hi @JamuJoe ! 

          You can always contact AARP for help if there's an issue with an AARP provider. Please use this link (https://help.aarp.org/s/) to contact us by phone, chat or text.

          • Description of your issue
          • Mention that you are requesting an escalation
          • Provide your AARP membership number

          We look forward to hearing from you!

          WebWiseWoman
          WebWiseWoman
          Community Champion ⭐⭐⭐
          October 30, 2022

          Instead of the response you provided, why not investigate @JamuJoe 's post and find out why The Hartford doesn't insure their vehicle?

           

          Just asking...

           

          #StaySafe

          Done with this "new" and "improved"... kinda like dotard improved America...
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