General Help

I have the same "2026" yellow party ad for weeks & CANNOT access the secret code??????There are NO cookies in my hard drive, and the "cache" is minimal. Now it says, "BAD GATEWAY" and it took to long for AARP to reply?????

Recently, Daily Crossword, Best Crossword Themed, and Fill Ins have stopped keeping my scores.  It doesn’t even show that I have played them.  I still enjoy playing them every morning, but I would like to see my monthly progress. Thanks 

 I have an Samsung Galaxy Tab S7+ tablet that I have loaded the AARP Now app on because I enjoy viewing with a larger screen than the one on my phone. I also like viewing in landscape mode. I have a keyboard that attaches to my tablet because I do not care for "on-screen' keyboards due to a trembling condition I have with my hands. That is to say, I always view my tablet in landscape mode. Unfortunately, the AARP Now app for Android does not support landscape mode, leastwise not on an Android tablet, About 4 months ago I called AARP Support Center and explained this problem. The person I spoke with walked me through the basics (ie, was screen rotation on my tablet enabled, etc.). She insisted that it worked as she tried it on her tablet and told me she could view the online AARP magazines in landscape on her iPad. Apparently she did not know that an iPad runs on Apple IOS and Samsung tablets run on Android, I explained to her that she really needed an Android tablet to experience

   I continue to receive this error message while attempting to open The Daily Puzzle. It happens only in Google Chrome. Safari works fine each time. I can temporarily fix this by restarting my MacBook, but it isn't long before it reappears. Your developers are attempting to drop a cookie file (or edit an existing cookie and compounding the data) that is incompatible with Chrome. Please fix. Let me add that there are other AARP game sites (namely Mini Crossword and Daily Crossword) that I access regularly (daily) that don't not share this problem. It is only with the Daily Puzzle.   

Besides wanting to keep my mind active, I enjoy playing games to relax. Thing is, most AARP provided games include timers and music that ADD to the stress of playing. A great example is Word Wipe, which is quite enjoyable to play, but pretty stressful at the same time (not in a good way). Both the timer and the music seem aimed at creating, instead of reducing, anxiety. Based on the same, it would be great if a non-timed option were added. It would also be great if we could select the music that plays during game play. Relatedly, I primarily play on my PC and, like most, have upsized most text (as a global setting) so that I can more easily read information on my screen. This same function seems to make many games unplayable on a personal computer. A perfect example is the Throwback Thursday crossword, which doesn't display at all--even when I remove the altered global setting that upsizes characters/fonts. Surely others are experiencing this and similar game-related issues. Based

 I have all the email notifications on; but I have not received any emails from AARP for over 2 weeks. What do I need to do to correct this problem ?

Cannot enter any sweepstakes. When I try to redeem some "Reward" points for a sweepstakes, I get the following error message when I click "Confirm""Oops! An error occurred. Please refresh your browser to get back on track." It's not my web browser; I have used three different browsers, including a fresh copy of Firefox with no add-ins. I'm not the only one having this problem.  I know this can be hard to troubleshoot - tech was my work life. I was smart enough to get someone smarter than me anytime a problem persisted this long.  A manager needs to go to the web folks and tell them: Do. Your. Job. or get out. You need to hire some qualified person to fix this. I'm qualified, not interested. Do. Your. Job. 

Have GE profile front load washer barley 6 months out of the factory warranty sounds like a jet engine during the spin cycle, a known issue with these machines. GE refuses to repair.  Local company found bad inverter board, bearings and sensor w/i the motor.  Repair will be over $700.  I've filed c/o with BBB and will be writing to the CEO, Kevin Nolen.  AARP will not help. Any suggestions?

 I just attempted to enroll in two online classes - chair yoga and strength training.  With both (and I'm assuming for ALL classes), I am required to agree to let AARP use my name and photos for any purpose they wish.  WHAT???  This seems ridiculously intrusive to me, and I'm told there is no way to opt out of this requirement.  So - do I get a discount to not being able to access this part of AARP?

  I am trying to set up and account and password for "Senior Planet".  However, I get stuck in a loop.  I have already set up an account.  When I enter my user name and password, I receive a message saying that I need to reset my password.  When I click on the link and enter my e-mail to receive instructions and a link to create a new password, my account is not recognized.  I sent an e-mail in November asking for my account to be deleted so that I could start fresh.  No help was forthcoming.  Thank you for any advice, Elizabeth 

AARPNo where on your website do you have a customer service email I need an explanation for the 25% fee increase...to decide if I will renew and justify the services I receive fro AARPPlease explain

I I have over 15,000 reward points and have tried numerous times to redeem them for a magazine subscription. It won't allow me to do it. Does anyone know why? It always says, "Unable to process your redemption request". I follow all the guidelines in redeeming my points.

Where can I go to get my taxes prepared 

 How do I give my euchre player (avatar) a onscreen username 

my primary physician has submitted request for Zepbound and I am being continuously denied by Medicare. I have several healthcare problems and Medicare keeps denying me. I am wondering if there are others like me who are on Medicare, but has a weight problem and continuously or denied help. Look forward to hearing from others who have experienced this.

What is up with AARP?  They used to have great customer service, but now they treat you like a thief.  We all know the games don't always work as they are supposed to & don't give us the promised points.  Customer Service used to manually give us points.  Now, they're saying the points are a "bonus" & basically, tough if you don't get them.  Wrong.  I've invested time & I want the points.  I use those points to either buy things or for sweepstakes.  So, I do feel like I'm the one from whom something is being stolen.  I've really had it.  Will NOT be renewing my subscription.  Not worth the hassle.

 How do I register a username for my euchre player (aviator)

Used an AARP sponsored insurance for my new motorcycle. Just found out that Foremost Insurance charged me for coverage I didn't ask for or need. Total for this scam $500. I'm getting back $114 for unused coverage, but how does AARP protect seniors-they don't. Discussed this with AARP to no avail. BEWARE! AARP is not on your side!!!I also dropped United Health sponsored by AARP, another scam. PS, they pay their top brass millions to cook up wallet draining schemes-don't fall for it!!! RR

Smart strategies for caregiving finances BROKEN still. it has been over 8 hours and still Domino GC broken even after watching videos multiple times. States you have already watched videos but the pop up window to CLAIM Domino GC is broken and only has the word TEST on it. Looks like 19 others have also commented on this issue on lesson page.  Update- still broken on Dec 01 @ 1:46 pm. Videos show 300 point value now instead of 600 points, but anyone who did videos earlier shows video completed already but does not allow to redeem with points. Still unable to receive credit for viewing videos and to redeem for Domino GC. Also the word 'TEST' has been removed on the pop up page where the word "CLAIM' should be. Still waiting for the fix. Update - still broken on Dec 02 @ 10:10 pm.  They are working on it?Update - still broken on Dec 03 @ 1:31 pm*Non*-update still not functional on Dec 04 @ 4:03 pmUPDATE - NOW THEY ARE OUT OF STOCK on Domino GC on Dec 04

  Hello. New here and want to stop the newsletter and any other mailed items from reaching me before they start. Much appreciated! 

Hi.  I'm astonished that I can't find an option to opt out of the printed magazine and bulletin.  Please point me to how to do this if I've missed it.  If I can't do this for myself, please fix this for me AND put in a feature request to make this an option members can choose for themselves.  I would be very disappointed in AARP's level of environmental consciousness if this isn't already an option, and will re-evaluate my desire to continue as a member if it doesn't become an option.  Thanks.  --Robert

Where is the Voice of AARP on electronic scooters. In our building of 118 senior units, every resident has a horror story.  We cannot walk out the front door without being hit by or terrified by a passing scooter.  Despite presence of special bike/scooter lanes, we have counted as many as 11 scooters on our side of the sidewalk in a single minute. Even if a scooter rider wanted to stop, they cannot in a reasonable distance, and frankly, some treat it as a game--whack an old person.  Those in wheelchairs or walkers cannot use the sidewalk due to parked or turned over scooters. This problem is getting worse and worse.  Orthopedists, Pediatricians, and ER Physicians are warning the public about this problem.  Where is AARP?

The goals of AARP are decided at the highest level.  There is no way for members to address that.  We don't even have an influence on any of it. Just to give a small example.  When you talk about design for adults, you don't address having benches or covers at bus stops, or being to identify where the bus stop is at an intersection, or having signs identify which way a bus will be going. Transportation to/from medical appointments can be costly, if there are no direct routes.  I need to take 3 busses and still walk up a steep hill even though the distance is less than two miles.  As a result, I must take an Uber/Lift.  For a series of upcoming radiation, it will cost me over $600. You have a questionnaire distributed in Washington State.  The multiple choice format allows us to select from your pre-selected answers.  A few allow us to select "other," but don't allow us to say what the other is. If AARP wants to make sure we ha

! received an email today from "Member Info Center" over a huge AARP logo promising a free health monitoring kit worth $350! "As a gesture of our appreciation, we are pleased to award you a Health Monitoring Kit worth $350. Thank you for your continued trust and engagement." Even though I know nothing is free, it seemed like a no strings-attached membership benefit for a blood pressure monitor and other devices shown in the photo. So I clicked on the link.  Surprise! Under an AARP logo, the text tells me to "complete a quick survey for a chance to receive a Health Monitoring Kit... Rewards are limited." One on hand, the email is no worse than a million other fraudulent phishing bait-and-switch scams. But this one purports to be from AARP. Checking the fine print, the sender's email is something called "manninghonorsteam@912-87681.2812172.firebaseapp.com" and the link is on this url: "https://stingogubernatorial.online/" So is this someone AARP has sold its

Terigetting this response when I try to access the SPIN TO WIN websiteThis site can’t provide a secure connectionsweeps.aarp.org sent an invalid response.ERR_SSL_PROTOCOL_ERROR I have been using this link for weeks with no problems until now. I have logged over 400 entries with this contest