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LibbyJane
Contributor ⭐
December 30, 2025

Do I need a separate account (i.e. user name and password) for Senior Planet ?

  • December 30, 2025
  • 1 reply
  • 753 views

  I am trying to set up and account and password for "Senior Planet".  However, I get stuck in a loop.  I have already set up an account.  When I enter my user name and password, I receive a message saying that I need to reset my password.  When I click on the link and enter my e-mail to receive instructions and a link to create a new password, my account is not recognized.  I sent an e-mail in November asking for my account to be deleted so that I could start fresh.  No help was forthcoming.  

Thank you for any advice, 

Elizabeth 

      1 reply

      Vexed
      Vexed
      Community Champion ⭐⭐⭐
      December 30, 2025

       It does require a separate account, email and password. ( Even though they are affiliated. ) If you were trying to use your AARP account info, then that might be the problem. You need to sign up by their method.

       

      Hope that helps @LibbyJane . 

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