Benefits & Discounts

Once again my Hartford auto premium has increased by over 15% in 6 months.  That is now a total of 75% since starting the policy in 2023, despite no claims, no new vehicles, and taking their defensive driving course.  I used to think of AARP as a very helpful organization for seniors.  But their lack of willingness to at least acknowledge, if not confront, this issue that impacts so many members is extremely disappointing at the very least.  My fellow members, please, its time to rise up en masse, and demand that AARP take a position - on the member's side. 

St. Anne’s Church

When I try to book a flight using the link off of AARP it will show a discount rate for the flights but the final price ends up being the same as when I checked prices going on the British Airways page without using the link and it not showing a “Discounted” under the price. When I look at the breakdown of the price of the ticket they show the exact same prices in each area(fare,carrier imposed charge,etc) even though the price of the ticket is $200 less when picking my flights. Has anyone had any luck in getting the discount? 

The rewards points should not expire.  I had over 40K points on 1/21/2025 and now I just checked, and I am down to a little over 1K points.  This is a total scam to me and a complete waste of my time to try and get rewards points to only have them expire.  I noticed recently that I received an account summary E-mail in February stating that I had 24K points expired in January and then another account summary on March 5 of 39K points expired in February.  I guess each month, I will have points to expire, which makes no sense at all.  To me, it is all a complete scam and a waste of my time!  This is a lot of points to not have any more since I have been a member since 2023.  The whole account E-mail summary should be revised because you have to scroll down to see the points summary.  They have your account achievements listed first in the E-mail.  It is almost like they want you to miss seeing that your points have expired.  There are no

I contacted The Hartford to add my new 2023 Polestar 2 electric vehicle to my longstanding auto policy.  They refused, without explanation.  My driving record is perfect, I had just earned the no claims discount. I promptly insured this vehicle with GEICO.  I suggest that AARP reconsider their relationship with The Hartford, as this company obviously is not aligned with environmental stewardship and reducing the impacts of vehicular pollution.

Has anyone been able to successfully link your AARP account to McAlister's Deli to get the 10% discount? I've tried multiple devices and browsers and the recaptcha verification expires before the login occurs. AARP Members save 10% at McAlister's     

 I was on the phone with UHC for 40 minutes to resolve a website issue that started with me being unable to log in because, according to the agent, my account had been deleted (no reason known).  After two agents assisted and my having to create a brand new UHC online account (again, unclear why) and waiting on perma-hold for a supervisor, I thought I would post my experiences with AARP's community.  I did not initially see where/how to post, and the AARP rep kept me on an extended hold because she was unable to locate the community member board site.  I give up.  AARP is relentless when it comes time to renew (even when that renewal date is a year or more out) and promotions that include expensive cruises and trips, but not so much when it comes to meeting the needs of working class and middle class members.  I had an equally unfavorable experience with their heavily-promoted Consumer Cellular phones and plans.  No thanks.

Looking at June flights on BA, it is showing rack rates even after using the link to access BA, logging in with my Exec Club membership. Works fine for BOS-JNB flights, only BWI flights not working. All legs are on BA (no AA flights). How do we resolve?

I never was notified I had expiring points.That caused me to lose a lot of points- 4,000!Can you please restore them so I can use them asap? Thanks!

I decided to join AARP, gotta pop up about the drivers course reduction on insurance, signed us both up and two weeks later left on a camping trip. I got sick, tire blew out, refrigerator crashed, battery died, and mostly not enough Wi-Fi to do anything but check email. There was no warning the course was about to expire and it never occurred to either of us that it would. the landing page that led to the registration may have had the info but it would've been awfully fine print for us to miss it. is this a nice money making scheme for AARP? Had I known, obviously I wouldn't have bought it then. What's the deal with it being 60 days everywhere else in the country and only 30 in New York and CT by the way? who does that benefit and how? Supposedly on the side of seniors. my Social Security check makes me eligible for snap benefits and I don't have the money to waste. Shame on you  

 I received an email from AARP regarding their upcoming Tax  season for the elderly and low income population. Unfortunately I fall under this category.  For years, I have always had my taxes done by them and was always able to make an appointment over the phone with many days  and times to choose from(even Saturdays).  The email went on to say they will no longer have appointments because "we are short many volunteers this year so there is no call center or central appointment site available.  So we will revert back to pre-COVID procedures and do walk in same day appointments." They will be at the public library  here only 2 days a week for  a span 6 hours and everyone has to stand in line for the same day appointment. But you can stand there for a while and never get a same day appointment because it will fill up quickly, so the next day you have to do it all over again and possibly never get the appointment then either.  I am just saying

 United Healthcare Supplement Renew Active Benefit premium gym memberships are dropping popular services such as Orange Theory, Exercise Coach, Stretch Lab, etc. and did not have the courtesy to send letters informing members of the change. This is a huge takeaway and shows UHC and AARP is not concerned about Medicare recipients wellness and physical health.  This benefit needs to be restored for 2025 until such time as proper notice is given to all participants during open enrollment period so that other Medicare supplement plans can be considered that may offer better auxiliary benefits.  It is very unprofessional and tone deaf for UHC and AARP not to communicate this material change.  Where is AARP in advocating for this benefit for their membership?

Hello everyone! I recently started using an online compass that works with my device’s GPS location, and I’d love to hear others' thoughts or suggestions on how to make the most out of it.This online compass is a tool, not an app, and it’s accessible directly through my browser, which I find really convenient. The best part is that it uses my device’s GPS to provide directions and orient me, which is especially useful when I’m exploring new places or navigating unfamiliar areas. I find it to be quite accurate when I'm outdoors, but I’ve had some issues with it inside or in places with poor GPS reception. The compass can become a bit less reliable when the signal is weak, which I find a little frustrating.One thing I’ve noticed is that it’s just a basic compass and doesn't provide much more than directional information. Sometimes, I wish it could offer more visual guidance, especially in busy areas where I might need a bit more context to figure out where I’m headed. The GPS works well,

Here we go again! 11/20/2024 and still get "Unable to process your redemption request"...and may I ask...what did your IT guys fix and make better????

For years previous to joining AARP and getting a discount with Budget, I used them for car rentals in Az, Co, and NM. I never had any issues and the price was right. But in the last 5 years there are nothing but problems they never take responsibility for. The worst was when they'd started running renters' drivers licenses through a scanner and if it didn't pass, the rental wouldn't be offered. Mine didn't pass, but in asking what could be wrong they had no answer. I hadn't gotten a ticket/ infraction in years nor have I ever been arrested. It wasn't about credit. I tried calling customer service etc., but no one could tell me what specifically was wrong. I got robotic answers. Thankfully I was able to get a car from Enterprise the same day with no problems. Currently I'm curious about Budget's prices on a rental this summer so I tried their page and it's not accepting my AARP membership number for the discount. Why doesn't AARP look into how the company is stressing people out with th

Recently rented a car at the roanoke airport.   There was some mud on the driver's side floor mat when the car was returned.  Nothing else of note in the car or on the outside of the car regarding cleanliness or condition.  Just received a notice that they are charging $250 to my credit card for 'excessive cleaning' fees.   Of course we are helpless to try to fight this.  Did not think to take photos of the inside / outside of the car upon return.  This is a scam and this company should have a class action lawsuit filed against this.   They are apparently using this scam as a profit center.  Shame on you and again,,  DON'T USE THIS COMPANY (or Avis)  there are plenty of other companies to use out there that are not dishonest.  

Well, it appears that AARP has discontinued the Carnival gift card.  First the discount dropped and now it appears they are gone.  What I would like to know is this a decision of AARP or Carnival?  Since there appears to be conflicting stories on who determines the gift card discounts, we the member do not know who to believe.

So, I received a Happy Birthday spin. I did the spin, won some more points and then scrolled down. There was a gift card option, but it is clear across the darn state! Why can you make sure when doing something like this, that it is near where a person lives. Out of the other options that were given, they really didn't pertain to anything I was interested in. I meal out would have been wonderful Thank you

I’m so disheartened by all the chat about British Airways and AARP. You truly cannot get anyone to help with booking a reservation. I took the advice of someone who used their phone and got to the point of paying for a flight only to have the system spin and spin. Then I would get a message to contact British Airways for assistance. Of course, they can’t help you because you have to book it online. So then they had me call American Airlines to ask them if they can help because it’s a one world partnership website. American Airlines has no control over British Airways. So I called AARP and they were sure that I should call British Airways. When I explained that British Airways would not be able to help me, They said no problem we found someone who can help you and subsequently forwarded me to the main customer service line at British Airways. I it is now simply the principle of the fact that I should be able to save $1000 on my flight. I have pictures of all the rates and the quote

Why does AARP endorse Delta dental?  All you have to do is google"is Delta Dental any good? " and you will see numerous negative reviews from many reliable sources.  People have come to expect reliable services from AARP partnerships, but Delta Dental has not one good review on Google from anyone or a business.  They are the most expensive with the poorest benefits.  Customer service?  They have no idea what that is.  I can only think that part of the premiums I pay Delta Dental, AARP is receiving a portion of it for their endorsement.  AARP Delta Dental?  A real travesty.

 I am 73 and was paying $80 a month to use a Lifetime membership any time of the day, and now I found out that, effective 2/1/2025, my plan was canceled.  No notice, I found out when I went to the club.United did not even give me a choice to pay an enhanced fee to cover Lifetime and if I stay at Lifetime, my membership fee will go up to around $250 a month.  This is on top of me loosing my Stretch Lab membership and YMCA.

I see that AARP has a new CEO.   I am pleading that the website gets fixed. The experiencing technical issues has been posted for way too long.  There are bad links, wrong dates on transaction history, earn weekly not resetting, promo codes not found, and many others.  I am afraid you are going to have many more requesting to delete their membership.

Hard ford Insurance does not care about AARP at all. They are the worse insurance company I have ever dealt with.They canceled my home policy without even telling me. No one should use them .ever!!!?!?

Has anyone else been concerned about the closing of our current AARP credit cards and its effect on our credit scores? We've had our VISA for many years and have built a lot of history with them. Now AARP is going to CLOSE those accounts and replace them with a new one that won't have any history. Just closing the account will lower our scores significantly. We, for one, don't want to use the Barclay cards, which offer significantly less rewards, so the total amount of our credit will be reduced, another factor in the building of our credit scores. What do you think? POST-  Postscript 09-21-21: To head off what I was sure would be a catastrophe, and after looking up references on Barclay, we created a new Chase CC account (on August 12th, received it on the 15th), set up our auto-pay bills, and set up the new account for auto-pay from our bank. We paid off the balance on the old AARP account by 09-08-21, and cashed in all our rewards. Then today, we activated the Barclay

 I recently tried to use the AARP Optum Discount Drug card, to pay for 6 boxes of generic prescription lidocaine patches. I have been following the cost of the patches on the AARP Optum Rx website since last August, and the site has consistently shown a cost of $179 for the 6 boxes at Walgreens, and $451 at most other pharmacies, including CVS. I went to fill my prescription at Walgreens a week ago, and I showed them the $179 cost listing from the website, along with all the other information they needed to check the cost for this discount card. The cost their computer showed for Walgreens using the card - $451. This is no discount at all. So disappointing. when I called Optum Rx, they said the costs shown on their website are just estimates. They aren't kidding.But this story has a happy ending - I was able to use the Good Rx discount card at CVS, and got the 6 boxes for $181. Thanx Good Rx!Buyer Beware - be careful using the AARP Optum Rx card.