Benefits & Discounts

Dear AARP, Every month I wake up midnight on the first day of the month to earn extra credit rewards. Every month it is a debacle. It usually takes hours for your system to catch up or resolve itself. I hope there is admins in the background fixing the problems, but this is just a horrible experience. Why so broken for so long?

For years my AARP Medicare Supplement plan has offered Silver Sneakers. I used it at my local YMCA, as have many of my friends. My wife, who just turned 65, just started using the online version of Silver Sneakers after using it at the Y also, through her own AARP membership, We do NOT use the Medicare Advantage program because we travel out of state for long periods of time during the summer.  Now she is on Medicare and has the AARP Medicare Supplement version of the old Plan F, reputedly the best plan in the country. She was told that Silver Sneakers was part of her new plan, and she started using the online program as soon as she could. She has done it now for a few months. She loves her instructor and the online program, and now Silver Sneakers is no longer available through AARP Supplement and she is being told that it is now available only through the AARP  Medicare Advantage Program. What the heck is going on here? Are others being told one thing and given an

The Hartford provides the auto and umbrella coverage that I need, however, they refuse to offer homeowner's insurance for homes with a flat roof.  I am disappointed that AARP offers no other options for it's members.  Please find a company that will provide homeowner's insurance that covers flat roofed homes for members that need this coverage.  Thank you for your consideration

Just give me the discount you offer in the endless, annoying, selfish, greedy, time wasting, USPS spam marketing -- and we're done. You offered $49 / 5 years -- in USPS marketing pieces (spam) -- and if I could access that on line --  here -- it would save AARP a fortune in postage and paper, not to mention pissing me off --  otherwise, it looks like we're done with my ancient membership.  It's offensive, very offensive how AARP tries to selfishly un-caringly manipulate everything and does not negotiate or even communicate (why I'm posting here). NO PHONE / NO TEXTING / NO PAPER -- SEND EMAIL -- for me -- and we could finish this up. Thanks, Dru 

Any suggestions for east Louisville?

Made reservations for Niagara Falls, non refundable through AARP app. Life happened and needed to cancel and the hotel refuse to extend grace and give a refund. AARP, as a company shouldn't partner with anyone that is so hung on a policy that they can't help someone. This is a slap in the face and AARP should take it personally.

I bundled my home and auto policies with AARP Hartford in February 2025 due to an attractive quote, but I was not told that the auto quote required me to download their TrueLane app, which detects driving performance. I learned that my policy would increase 15% if I did not have the app. Then I found out that my phone at that time did not have a motion sensor. So I spent $170 on a new phone which has a motion sensor, thinking I would make make up the cost in one year, by saving $90 every 6 months on my auto rate. Imagine my surprise when I received my renewal for August 2025 with a 20% increase. This is a 40% annual increase, in an era of 2 to 3% annual inflation, and wipes out the supposed savings by having the app. The app does not work all the time but when it does work, it usually gives me a one star rating, due to hard braking. If you drive in normal traffic conditions, you will invariably need to brake hard occasionally due to traffic stopping abruptly in front of you or someone

AARP Optum quoted me $38.xx for my script. CVS said nope.......... $118 is what they show for that script in REAL TIME.Called Optum. they said well it's just an estimate and others have said.. That's total BS and very misleading. Optum said they would call CVS and call me back.. Still waiting.......... AARP needs to quit pushing this worthless "benefit". It's FAKE.  

AARP and Budget boast 30% savings plus a 3% discount for return customers. I used the two discounts and decided to run it through with no discounts.The savings a total of 5%.Stop deceiving customers!

Well, well, well.  I don't use the AARP card anymore when I go to Denny's.   I learned my lesson after they deny the discount on any of their value meals.  It is pathetic to say the least.  You go in there and order 2 senior and 2 value meals and 4 waters and don't get a single discount.  Like I said.  It is pathetic they do that and also, the advertising is VERY deceiving.  It clearly says that you get 15% off your entire meal.  That is the BIG headline.  The ENTIRE MEAL! To then put in small print that the discount cannot exceed $10 is grounds for a lawsuit.  You cannot claim one thing when it is said with a clear and direct sentence and then contradict the main premise of that sentence with a limiting condition.  Just totally illogical and wrong.  

I need to replace my trunk organizer. Mine had gas spilled in it from a gas can and I can't get the smell out. How can I get another one? Can I buy one?

New York Life is NOT Guaranteed Acceptance - they turned me down!

 Either Denny's has a 15% discount or they don't. Enough with the marketing games. Why should seniors be expected to read the fine print on the Denny's website to finagle a discount widely promoted online and on the AARP site as well?  AARP should remove Denny's from the advertised discounts.  Recently I had lunch at a Salem, Va Denny's. Bill was $23. Discount was $1.23, hardly a 15% discount.  Seniors are a big part of their customer base. It is inexcusable that they are attracting folks based on sneaky promotions and using AARP to do so.

My wife and I have been considering an AARP membership for a couple years.  Today, we joined when we saw we could buy discounted Cirque du Soleil tickets as members. Unfortunately, their 'discounts' through their memberdeals.com website are NOT discounts at all!  The seats they offered us were $511 for two.  Buying those same seats on Bellagio's own site are $479. If AARP members are buying things that they think are discounted, but cost them more, then AARP is doing a disservice to us in the least, and possibly fraud at most.

It has been 7 months since I received, at my home, unrequested correspondence regarding:                             AARP'S PRESCRIPTION DISCOUNT PROGRAM.  It was ridiculous that it was even called a discount program then....so what about now? I take five medications. Prescription #1- Their price: $1680.00                           My cost:     $80.00 Prescription #2- Their price: $4.95                          My cost:      $0 Prescription #3- Their price: $1.44           &n

AARP Extra Credit rewards are not working. I've done the videos and quizzes for each category. I'm still not able to redeem anything.How come this happens every month? PLEASE FIX THIS!!!!!

Either I am the unluckiest person alive or Consumer Cellular international Roaming does not exist.  Below is a list of all the times and places in Europe and England I have tried international roaming since 2023 and NEVER RECEIVED ANY BARS WHAT-SO-EVER.  I have given up on international calling. All the places Consumer Cellular international roaming has not worked: 8/30/23 Sheraton Hotel, Frankfurt International Airport, Frankfurt, Germany8/31/23 – 9/3/23 Hotel Les Basses Pyrenees, Bayonne, France9/3/23 – 9/5/23 Hotel Maisonnave, Pamplona, Navarra, Spain9/5/23 – 9/7/23 Hotel Parma, San Sebastian, Spain9/7/23 – 9/9/23 Hotel Conde Duque, Bilbao, Spain9/9/23 – 9/10/23 Sheraton Hotel, Frankfurt International Airport, Frankfurt, Germany9/10/23 – 9/12/23 Hotel Hofwirt, Salzburg, Austria9/13/23 – 9/15/23 Stadt Hotel Citta, Bolzano, Dolomites, Italy9/15/23 - 9/17/23 Altstadthotel Zum Hechten, Fussen, Germany9/17/23 – 9/20/23 Hotel Staubbach, Lauterbrunnen, Switzerland9/20/2

I found some golf buy one get one on the app and now for some reason I can't find them. 

When I got my supplement (G), it included Silver Sneakers.  Now I can't find Silver Sneakers.  Is there a substitute?  That was part of me decision on what plan to get.   And, the premium has gone up despite being told it would not.   ARRRGHEllen

Date: 04/08/2025As an AARP Member and using The AARP/Hartford Auto and Renters Bundle Insurance. I am retired. Don`t drive much. The Premiums are out of reach for Many of us as the Premiums have gone Shy High. I have called The Hartford and get the answer the US has experienced Hurricane's/Storms Etc., but not in this State (Maryland). What are seniors to do. This was a great encouragement for me to join AARP in the first place. The Premiums were Ok and then Bam, Premiums $$$$$$$$$$$$$$ Shy High. I thought AARP was to help us Seniors. It is not just me. I know other Seniors with AARP/The Hartford and they don`t drive very much as well. Can AARP Help Me and all the responsible Seniors in this area (Maryland). Perhaps you should think of another Auto, Renters, Home owners Insurance Company as most of us went along with AARP`s suggestion to go to The Hartford. Please help us. we are on a Fixed Income and need any help you can give us. You can use my Name.Roy Stewart. I hope this

Dental insurance , Is there any for arrp members 

Going through AARP shows good rates, but these are not final pricing, which will include fees, and ends up being much more than the ones found through Kayak or other OTA (Online Travel Agencies). Check the upper right corner during reservation and you'll see the very small final price. Very easy to miss and you end up thinking you're paying for the price shown at the beginning.

Very poor experience dealing with AARP Travel.  Sharing this experience so others won’t fall into the same trap !!!!!I made a rental car reservation thru MEX Car Rental in the AARP website.  The vendor clearly stated “Free Unlimited Mileage” in their ad in the AARP website.  I made the reservation and received the email confirmation stating “Free Unlimited Mileage”.  When I went to pick up the car, the agent informed me that there was a daily 50 miles allowance.  I showed her my confirmation with the free unlimited mileage printed in it and she responded with “I know it’s somewhat misleading but somewhere in the fine print under the terms and conditions section, it mentions the miles allowance”.  So I did not pick up the car since I was going to exceed the mileage allowance.  She agreed to cancel the reservation and put notes on the record for me to request a full refund thru the AARP Travel.  I called them and they refused to give me the credit!

AARP is supposed to be a Nonprofit and claims to not support/promote any companies; yet they do based on the commercials and advertising. I find it egregious that they support United healthcare and promote signing up with this horrible DIS-advantage company!!! UHC denied medication which could have healed me in less than 2 weeks numerous times. The last time I tried to appeal the decision some insensitive young girls were laughing in the background saying my appeal would never get approved. This was January 2024. By August sepsis started to settle in and I had to be hospitalized. After weekly surgeries including 4-1/2 weeks on a wound vac until December 16 I was sent to an UN-skilled nursing facility until April 22, 2025!!! I am home by choice because of the lack of care, but I am still bedridden indefinitely. So the denial of medication cost of $286 turned into hospital/medical bills almost totaling over $200,000!!! My plan covered payment for inpatient care from first day of adm

I have spent hours on the phone with Optum Rx trying to get my Mom's Alzheimer's medication from Optum Home Delivery using the AARP Prescription Discount Card. I was expecting to find others reporting the issue here, but didn't find anything. The medication, Galantamine ER, is cost prohibitive using her health insurance, so we got the discount card and used it without a problem to fill 30-day supplies at Safeway Pharmacy. When we determined she could tolerate the med at the higher dosage, the price had gone way up in January for a 30-day supply at a local pharmacy. Since Optum Rx provides home delivery for the AARP Prescription Discount Card program, I asked the PCP to send a new Rx for a 90-day supply to Optum Rx. Optum automatically put the prescription through her AARP Medicare Advantage health plan from United Healthcare, and the order was not filled because her insurance required prior approval. I made multiple calls to the AARP Prescription Discount Card program in February and M