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captjaneway
Contributor ⭐
August 13, 2025

Silver Cuisine

  • August 13, 2025
  • 1 reply
  • 987 views

Be careful if you order from Silver Cuisine.  My first order for $85 including the AARP discount was 3 days in transit and sat on my very hot porch for 12 hours, resulting in having to throw away the food.  They did not notify me that the order was being shipped or when it was delivered.  They did refund my money.  Then I ordered again on 8/1 and my credit card was charged that day.  The order was not shipped until 8/11.  It is due to be delivered today but I would not have known if I hadn't gone to site to see what was going on.  I was not notified of the shipment or when it would be delivered.  Very poor customer service.

      1 reply

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      AARPConsumerCare
      Community Champion ⭐
      August 13, 2025

      Thank you for sharing your experience with Silver Cuisine, @captjaneway. We're sorry to hear that you didn't get a notification about the shipping and delivery of your order, and you had to throw away the food. We're glad to hear that you reached out to them, and you received the refund of your payment. - Diana G.

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