Benefits & Discounts

INCOMPETENCE MASQUERADING AS A SCAM #1: Expedia-AARP.com sent me an email offering a 10% discount for a hotel stay. Book before 12/31/25 and stay anytime before the cutoff date in 2026. I booked a 10-day hotel stay -- but there's nowhere to enter the coupon code (PACKYOURBAGS) on the reservation or payment page.  I attempted to resolve this with their chat representative. She referred me to the "terms and conditions" page which plainly states that there's a link to click on the reservations page to enter the coupone code. There is no such link. There is no option anywhere on Expedia-AARP.com to enter a coupon code when booking a hotel. INCOMPETENCE MASQUERADING AS A SCAM #2 Harford Insurance offered a free travel tote in return for requesting a quote and providing an email address. I did so several months ago. No travel tote. This is low-level, used-car-salesman level lying. MY RESPONSE: My AARP membership renews next month. I've turned off automatic

  I am livid! The verification method requires you type in a sentence on the same device you enrolled in the course. I used my phone. I got through 90% of the stupid course and it decided it couldn't verify me! 90%?!?!?!? It made me start all over! I am furious. My brain is f%^&ing numb! I want my freaking money back, what a ripoff and waste of 6 hours of my life! NEVER AGAIN!!!!!!!!! 

I just found a new AARP Member Benefit that is great for me (I gave up driving when I realized I was unable to be attentive and feared I might hurt someone)! Have been using Walmart+ since it was introduced, and just as I'm up for renewal, AARP offered "$20 Off a Walmart+ Annual Membership". I completed the offer and my Walmart+ account showed it applied within minutes, so I can vouch for this offer. hth

I booked a hotel room through Expedia for a June 11th one night stay and prepaid.  I then went online and changed the reservation to arrive on June 10th instead and was charged again for a one night stay.  When I arrived at the hotel there was no reservation for the 10th.  I was told there was still one for the 11th.  I asked to cancel that and was told that Expedia would need to cancel it. Soooo I had to pay the hotel directly for the one night stay on the 10th. So I ended up paying 3 times. Per the hotel Manager I could not cancel the incorrect/revised reservation for the 11th, that Expedia would have to call to do that. I call Expedia immediately and they cancelled the stay for the 11th.  After returning from my trip I called Expedia to get a refund for both the 10th and the 11th.  I was told they would review the information and get back to me within 72 hours. I did that drill at least 4 times and was never contacted.  I call again and finally got

Greetings, Over a year ago I started my mother on a CC plan to help her save money. Over the past few months her health has declined but we kept the phone active for emergency purposes. Even though she had not been using we kept paying. This past week we had to move her to a Memory Care facility. Her CC bill was the last thing on our minds. Yesterday I received notice of the monthly charge. When I called to cancel the representative had no clue what memory care was or quite frankly could have cared less. I asked her to cancel the phone immediately and refund any portion available to my mother's card.  Oh can't do that it's autopay and CC does billing in arrears so payment yesterday only paid until 5/15/25. She would owe till 6/15/25. Ok she's not used the phone since 5/16 but ok. Called back to speak to a supervisor - the next rep was better but still could not assist and did not see any notes from previous rep. She then sent me to a supervisor who promptly told me he couldn'

 I already have an American Home Shield policy but I noticed that AARP offers a discount on pricing.  Is there a way I can get that discount if I already have a policy?  Thanks.

What happened to all the sweepstakes that were available prior to the outage?  

As of 09/14/25 at 10:30am Eastern, AARP Rewards Redemption still down. Does any one know what is going on? This has been weeks!

 Any idea on when the "newest" maintenance will be done for the rewards? I've encountered this issue 6 different times over the last two weeks. Trying to buy gift cards and nothing. 

Booked a trip to Orlando through Expedia last weekend and ended up with several charges both from the airline carriers and the car rental. Ended up closing my credit card and disputed everything except the seat upgrades, My card was charged by Sunsouth.com and my flight was on Sprit. It's almost funny, except the time I had to spend correcting the unauthorized charges to my card. Expedia just gives your credit card info out willie nillie. My advice, book direct if possible. 

I purchased 2 gift cards yesterday, one for Papa Johns and the other for LL Bean... And I have received NOTHING from AARP. Today their Rewards site is down for "maintenance". Is this the best they can do?

The 'Average Joe' is out of luck on senior discounts on FIOS Home Internet. They just raised the monthly fee $10 per month - another $120 a year. 'Small potatoes' (pun intended as small potatoes prices are increasing) when grocery bills are headed North you say - every money increase is less money in your wallet. Can AARP do anything to try and arm twist Verizon for a STANDARD 65 & older VERIZON DISCOUNT???

So today, September 3, 2025, the chat option isn't working either! Does anything/anyone at AARP actually work?

It feels like a scam - in order to redeem points, you have to keep purchasing with your credit card until you reach the minimum limit rather than redeem as you go. What a ripoff. This program forces you to keep buying or else be unable to use the reward points. Because of this, I am now using this card the least, and opting instead for the cards I have with better rewards programs that let you redeem points as statement credits as you earn them.

I heard that AARP offered a Princess cruise line Gift card. I am new to the website and App and have not seen an offer. Can anyone confirm if this offer is still available?

aarp should quit advertizing for home insurance. when you contact hartford, they tell you its not available in calif

I tried today to rent a car with budget.  Their site is horrible.  I created an account and it loses my password every time even though I use a password manager. When I do finally get logged in, my rental doesn't show up in my profile.  I have to look it up outside their system.  Then I tried to contact the local desk and they won't answer the phone, but the reservation line can't connect me to them either.  It took many calls to get the local manager's email address and get a question through.  I would recommend not using them until they fix these issues.  Horrible experience. and I didn't save 30 percent either.   Expedia outside of AARP pretty much has the same deals. 

The note below I sent to Avis describes my issue: I received a letter from Avis dated June 12 that said I would be charged $450 for cleaning of my recent rental, which was returned on June 7. Customer Service agent I called said that car was found to have smoke smell and ashes, and Avis had photos to verify. I strongly protested, saying no such problems were present when I returned the vehicle. I do not smoke, nor does my wife or anyone who was in the car during the rental. Agent asked why I didn't take photos to prove the car was clean --- obviously, I had no reason to take photos, since the car was clean and I had nothing to prove. Call to agent was eventually cut off. I believe that any smoke/ashes damage occurred AFTER I surrendered the vehicle, and there is no way I should be charged $450 for cleaning. I want to get copies of photos showing the problem. Regardless, I did not cause the problem. They have refused to accept my denial of the problem, nor have they provided m

You know how AARP helpfully warns members to beware of unscrupulous companies that use fine print to deceive customers? Well... I ordered an AirBnb gift card yesterday morning from AARP Rewards. I didn't receive an email confirming the transaction, even though my credit card was charged immediately. I used the chat hours later and was told I should receive it within 24 hours of the order. I waited well over a day later and called AARP. I was told that someone would get back to me in 5-10 days. (Not necessarily provide the card I purchase, but get back to me). When I said I wanted to cancel the transaction because I wouldn't need the card by then, I was told I couldn't. They then pointed out fine print: "AARP further reserves the right to extend delivery times in its sole discretion and without compensation or reimbursement to Participant for any reason."I see now that there are a number of posts going back over a long period in this online community from other AARP members wh

My wife and I recently attempted to get a membership at Sams's Club for the first time. We did some research and found that the company has a $20 annual rate for people over the age of 50.  Since we qualify, we attempted to get the preferrential rate.  Our neighborhood store told us that we needed to appy for it online.  When we did so, we were directed to id.me to verity our ages, which we did.  At that point, we received the following message from Sam's Club:  OFFER IS UNAVAILABLE.  THE OFFER YOU'VE SELECTDED IS IN POPULAR DEMAND.  WE ARE IN THE PROCESS OF RFETRIEVING MORE UNIQUE PROMO CODES FOR: I contacted customer service by telephone and was informed that this is a long-term problem for Sams' Club, and she wasn't sure when we would be able to get access to the offer.  She did offer us a $25 promotional rate which increases to $50 after one year. I don't know for sure, but this seems like it could be a bait and switch - an  ef

Get ready in California.... Just got our Hartford auto insurance quote....Same 2 autos, increase was 800 dollars.  Most of 800 was for Liability.  Our agent is now shopping but she even said, California is terrible now.   AARP should stop advertising that Hartford gives AARP members great rates.....

A friend and I reserved a car with Budget in Ft Meyers, FL , for the month of February.  After arriving at the Ft. Meyers airport, we waited two hours on line before we finally got to the counter.  When we did, we were told that the only cars available at the price point we had chosen were electric.  We had not reserved an electric car and we didn't want an electric car!!  After an extended period of back and forth with the agent, we agreed to pay an extra $250. in order to get a non-electric car.  When we called Budget a few days later to complain, we were told they would not even talk about the issue until after the rental was completed. During our visit to FL, the car we were driving became unsafe to drive.  At the time,  we were in Evergaldes City, FL, where we had taken a road trip to visit the area and one of the local museums - quite far from Ft. Meyers.  It took hours to get a tow truck.  When the tow truck arrived, we were not

I booked a package (flight and hotel).  Traveled over a month ago.  Supposed to receive a $ 50 gift card within 7 days.  Never received.  Spoke to AARP Travel.  They said would now take 30 days to receive the card.  32 days later still never received it.  Call AARP Travel again.  After half hour on the phone I was told that I wasn't eligible for the card (even though my booking and the website says that I am).  Supposed to be escalated and I'll hear back.  Not holding my breath.

Be careful if you order from Silver Cuisine.  My first order for $85 including the AARP discount was 3 days in transit and sat on my very hot porch for 12 hours, resulting in having to throw away the food.  They did not notify me that the order was being shipped or when it was delivered.  They did refund my money.  Then I ordered again on 8/1 and my credit card was charged that day.  The order was not shipped until 8/11.  It is due to be delivered today but I would not have known if I hadn't gone to site to see what was going on.  I was not notified of the shipment or when it would be delivered.  Very poor customer service.

I purchased an AirBnB gift card and have not received an email.  It has been less than 24 hours but I feel if $400 in showing on my credit card statement then I should have access to the gift card. I wanted to make the last payment which is due with the gift card.