Skip to main content
SeanW192407
Contributor ⭐
Sep 14, 2025 2:34 PM UTC

Rewards Down! No News! No Timeframe!

As of 09/14/25 at 10:30am Eastern, AARP Rewards Redemption still down. Does any one know what is going on? This has been weeks!

      12 replies

      ej64073754
      Contributor ⭐⭐
      Sep 15, 2025 9:07 PM UTC

        I don't know about you, but I figure I've lost over 100,000 points because I haven't been able to answer any quizzes, do any health/money calculations, or watched any videos on the AARP Rewards site. I also haven't been able to put email bonus points in either. I don't mind when they shut down for 24-36 hours, but 15 days!? C'mon AARP, get your act together.

        SereneSeagull
        SereneSeagull
        Community Champion ⭐⭐⭐
        Sep 16, 2025 1:13 AM UTC

        There’s been links posted on some discussion boards, as well as newsletter you can get to  still earn on quizzes videos and games.  I’ve copied some here.  Also use search box (magnifying glass) and you could type keyword  quizzes  I believe.

         

        https://www.aarp.org/games/category/rewards-games/

        https://www.aarp.org/search/?q=Quiz&c=rewards

        https://www.aarp.org/search/?q=Videos&c=rewards

        https://www.aarp.org/search/?q=Recipe&c=rewards

        ~~ Per Jimmy Buffett 🫧🫧 Bubbles Up!
        WilliamM384600
        Contributor ⭐
        Sep 14, 2025 7:58 PM UTC

        This has been down for an exceptionally long time for simple maintenance. Since there is no further explanation, I am suspicious that the "Rewards" site may have been hacked. I am changing my password to simply be cautious.

          CandidaC75
          Contributor ⭐
          Sep 14, 2025 10:54 PM UTC

          Well if "we all" demand a refund for not being able to use the app/website as advertised just maybe they will respond.

            carolshutt47
            Contributor ⭐⭐
            Sep 14, 2025 7:47 PM UTC

            Go to: 

             https://community.aarp.org/t5/Benefits-Discounts/Rewards-Broken-since-September-1st/m-p/2625941#M3517

             

            for what seems to be the entire posting on this issue.  

            VictorV825849
            Contributor ⭐
            Sep 14, 2025 4:38 PM UTC

            Yes, it's really frustrating that it's been down for two weeks. I have never heard of a site being down that long for maintenance. Equally frustrating that there has been no explanation, no updates, nothing.

              Terms & ConditionsAccessibility statement