Contributor ⭐

Rewards down, again?

46 replies
21171 views

Any idea on when the "newest" maintenance will be done for the rewards? I've encountered this issue 6 different times over the last two weeks. Trying to buy gift cards and nothing.

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PaulM502058

Contributor ⭐

It’s going to cost me a lot of $$$$ trying to buy gift cards for a cruise

SummerOnTheWay1

📎 [9/11/25] Paul @PaulM502058 , when is your cruise? I hope it all works out for you dear friend. Cruises are such fun. Take care, Nicole!

➡️[*** PAUL

@PaulM502058 wrote:
It’s going to cost me a lot of $$$$ trying to buy gift cards for a cruise

👣 Remember to take 1 step at a time!!!

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PaulM502058

Contributor ⭐

Losted out on my Greece cruise leaving tomorrow, hope it up for my Australia and New Zealand

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RDP1951

Contributor ⭐⭐

It ays you can still earn points but I don't see how--I'm kinda slow and all being a boomer

SummerOnTheWay1

📎 [9/9/25] Good Morning @RDP1951 , AARP sent out an email last Friday with links to earn. Our very "helpful" Andrew @andrewtoo has posted "additional" links. Hopefully we will be able to "redeem" SOON. Nicole!

➡️[***

@RDP1951 wrote:
It ays you can still earn points but I don't see how--I'm kinda slow and all being a boomer.

👣 Remember to take 1 step at a time!!!

S

samspade06

Contributor ⭐

I never got an email. Customer service has been no help. Do you have a link?

L

LynnE556901

Contributor ⭐

I think it is still down as of Monday 8 Sept. I wonder if it has been subject to a hack? I do not have any specific reason to think so other than the fact that it has been down for about 1 week now

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tb19317886

Contributor ⭐

This is annoying!!! still down

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MelanieS222903

Contributor ⭐

My rewards window has never loaded since day one....I can see my points on my main page but when i go to try and redeem....all it does is spin as if it is loading 😞

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AARPConsumerCare

Community Champion ⭐

I'm sorry to hear you're having issues accessing the AARP Rewards site and haven't been able to redeem your points, @MelanieS222903. I tried sending you a private message, but it didn't go through. Please check this article to enable them: https://aarp.info/47hWcl7 and send us a private message when you get a chance. Thank you. - Diana G.

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dh41577687

Contributor ⭐

is the reward site still down since Monday? Why does it take so long o fix problems, which actually wind up not being fixed?

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RDP1951

Contributor ⭐⭐

I realize this is all free and I appreciate what I get so really feel bad about complaining--But--this website really does suck. I've said it before--get rid of the boomers (I can say that because I am one) and hire some Zoomers to fix it

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AARPConsumerCare

Community Champion ⭐

Hello @GemmaM434717, thanks for reaching out. I am pleased to announce that our AARP Rewards site has resumed normal operations, and you can now buy the gift cards you are interested in. I sincerely apologize for any frustration this may have caused. If you are still having trouble, please don't hesitate to reach out. - Daniela R.

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VirginiaD798072

Contributor ⭐

No, the Rewards site is NOT working again! I am unable to redeem my points since 1AM. My husband was NOT able to redeem his points for 3 long weeks (Oct 29 - Nov 22, 2024).