AARP Help

https://www.aarp.org/rewards/redeem/sweeps/The link doesn't work 

My “Personalized Video” has incorrect info. Now this is not a big issue by itself, but it now adds to a growing LIST of issues with the web site/information.  In this instance, the video starts by thanking me for being a member for 6 years, when the splash screen still displayed behind clearly indicates that I’ve been a member since year 2000. (FYI: Separately I’ve posted about being unable to opt out of third-party sharing, due to incorrect email format, which it is not.  Also, while I can earn rewards, I cannot redeem them for Sweeps, or Instant Wins resulting in over 50,000 points expiring since April). 

Why do all the classes take place during working hours? And if they have to take place then, how can one access them after the fact? Are they recorded? Can they be streamed? If AARP is for people 50 and over, what makes you think the large majority of them are retired? Even though I am 73, I still work full-time. I am sure I am not alone in this.

When I submit my information to opt out of third-party sharing, it requires my email address along with other basic information but then REJECTS my email address - due to an incorrect email format. It is NOT incorrect. It is my email address that I’ve had for ~20 years. 

When will the Sept/Oct Bulletin, and the Oct. Magazine be mailed? I have not received either as yet. 

My husband and I had used the AARP travel center several years ago for a complicated 3 destination trip. We had a fantastic service rep on the phone who found us great deals on flights and hotels, and clearly explained all aspects. Tonight we tried to book a 1destination trip needing flight, hotel, and car it took over 3 hours, multiple website fails, multiple phone calls to representatives who were unable to do much in the way actual assistance. After the 2nd fail we called and the rep who said the system was undergoing maintenance, this was around 5:30 PST (why didn’t the website have a notice about this vs letting customers waste their time??), and that he couldn’t assist us either. 45 min later, tried again, at that point the hotel was $200 more. Husband tried again and it seemed successful only to find out after purchase that the flight was NOT the one he’d chosen. He’d been trying to book a non-stop Delta flight leaving at early in the morning, looking at the itinerary it said we

In my account detail, my husband’s email is incorrect.  All of the other areas have edit buttons, but not this optional one, about another person be added as a member.  How do I correct this?

I hate the new Mahjong. The symbols are difficult to read and match. Please return to the old one. I have had to stop playing it because it is too hard to read. Thank you.Ihla  

Every day I get an email from AARP with the subject “Don’t forget! Finish setting up your AARP membership”. I have been a member for years, and am paid up until 2031. Why am I getting this email every day and how do I stop it? Thank you!

Every time I try to use REWARDS to get gift cards, I’m an either kicked off the site or transferred to a different are of the site to PURCHASE cards with my personal funds.   I’m feeling like this is all a scam.  If the only thing you can do with rewards is “spin” only to be told you didn’t win anything, what is the point of rewards if only to get you to a page to buy gift cards instead?  I’m concerned that once I hit “create” this question will either disappear or show only AARP generated answers. Thank you.

Others have commented how bad Avis is but I just searched for a car for an upcoming trip to Palm Springs, CA using the AARP discount.  The lowest rate was about $100 more than the rate I got using Orbitz.  I would suggest that anyone needing a car rental use Orbitz and not waste their time trying to find a car from Avis using the (useless) AARP discount.

I rented a car from Avis using an AARP discount and prepaid for the reservation. When I arrived at my destination, AVIS had NO cars available. After waiting an hour for a car, we gave up. We were told we had 24 hours from the time of our reservation to pick up a car. We paid Lyft $25 for a ride to hotel.The next morning, much less than 24 hours from our reservation time, we returned to the airport. Again, Avis had no cars. They told us it would be at least an hour before any were available. After waiting for a long time, I went over to the National counter, rented a car from them, and left. I then canceled my prepaid reservation. I received a notice that my $373 payment would not be refunded because I had not canceled it timely. I spent an inordinate time on the phone with customer service, and was finally told my payment would be refunded. I received an e-mail saying the refund to my credit card would be made within 3-5 working days. More time than that has passed and as of today

Just curious about my free gifts that i have'nt recieved yet for joining AARP..

The link for the discount at Walmart plus (on the AARP website) is broken / dead.  It does not take me anywhere, and Walmart cannot honor the discount without this.

I took the quiz 450 points not received for Medicare Open Enrollment. System says I did but no points and I  cannot get the $5 gc for Omaha Steaks. 

I keep getting the "Unable to process your redemption request" error when I try to redeem my points. It has been just for today. I’ve tried with Chrome and Edge - no luck - well , bad luck haa haa I need a shoulder shrug emoji here.Thanks for reading this

All of a sudden I have been getting vulgar titled emails. I have been sending ATT block messages and started getting more. I have not history on my computer or phone for any browsing that is even remotely connected to sex. I am concerned that it is a scam avenue. It also is adding up to alot of time daily blocking these.Amy suggestions as to what agency I can contact that is trust worthy to help?  I have been an ATt customer for years, but I am thinking of switching to get away from the slutting emails.

Hello,I rec’d the AARP email to have a chance to win a $1000, logged in, I have no idea where the chance to win went!Is this a ploy to trick me into logging in?

My inbox won't open ? 

can i get a copy of my 2025 membership statement

[Tuesday 9/22/26 3pm ET]Lol, thought I had SUBSCRIBED to your "Grief & Loss Forum" so I know when someone posts in it when I am OFFLINE. Have NOT been getting any "notifications" for THIS FORUM of late.(1) I just REdid my subscription hoping I will get "notified" (via email) moving forward. 🤞(2) AARP Darryl had "mentioned" in one of his posts about "changing" OUR SUBSCRIPTIONS to what we want. Remember when you guys 1st setup the NEW SITE, we were ALL "automatically" subscribed to ANY topic we "responded" to. I had "shutoff" this OPTION in my SETTINGS as my IN BOX was full of emails I really DIDNOT want.➡️[*** Lol, finally found my SUBSCRIPTIONS TAB just now. And yes, it has stuff in it I have NO interest in. How do I remove UNWANTED SUBSCRIPTIONS?(3) I am now wondering IF my doing this (see #2), has affected getting the notifications I DO WANT (only for your Grief & Loss Forum)?(4) Is this "fixable"?Thanks,Nicole 🤗💛

Just about the only membership benefit that I take advantage of is the information (sometimes useful!) in the online magazine and bulletin. I tried the iOS app and found it wanting (and a space-hog).  I need to be able to “clip” the articles that are important to me and couldn’t do that in the app.  It’s my understanding that it USED to be possible to save the publications as PDFs from the website and that feature is now gone?  If so - bring it back, please.Also - the main reason I’m posting - I will NEVER remember to log back into the website to read each new issue.  Can we please sign up for email notification of new issues?

Does AARP have an email address to contact them? 

I received dozens of AARP renewal letters in the last year or so, often promoting a soon-to-expire special rate that is it special and isn't expiring. I generally support what AARP does, but i'm not renewing because I don't support this manipulative, annoying marketing.

AARP pulling coupons from entertainment Inc that are old and outdated. I have reported this before but nothing is done about it. It’s uncomfortable to give a coupon to a business owner and they claim they know nothing about it. I don’t have much local and so far 3 out of 3 aren’t accepted/business not there.