General Help

I am trying to read the AARP Magazine in my browser (Chrome) and I would like to page through it using my keyboard but, as far as I can tell, no keyboard shortcuts are provided. I tried it all the obvious ones such as the arrow keys. You might say "Just use the mouse." But the mouse navigation is annoying because the less-than and greater-than symbols (see example photo below) in the lower-right hand corner jump around on some pages which means I have to move my mouse a bit each time before clicking. It is as if I'm playing a video game and the website is intentionally challenging me to retarget for each page. Sigh.  I called AARP and the representative couldn't even verify the issue ("Sorry but we're not permitted to view our own website while we help customers"). Sigh. I've never seen an online magazine that didn't support keyboard navigation. Am I missing something?

 I entered the contest yesterday. I used the same link. My internet security stated that it was a malicious site. Proceed with caution. Somethingis  strange about that  sweepstakes. Probably fake. I will not enter this sweeps again. Use with caution. 

All I get is “Bad Request.” No spin available. What a waste. Typical

When you follow the links for the free national hearing test included in the recent newsletter, it requests that you complete a survey and then issues a link to the test, but the link does not work.  So now I am on a email lists for hearing aids I guess.  

I just had a weird experience with my AARP app. First, I was logged on via desktop browser.  While still logged on, I opened my AARP app and tried to go  through the logon process.  It just displayed the rotating circle, never finishing the logon.  I eventually logged off my desktop and then tried the AARP app, and it worked.  Is this some kind of security feature? Next, in the Android app I clicked on things like "My Account", but all I got was a blank screen: Then, I tried going to "My Games" and got an error message:  I'm using Google Fi VPN on my phone.  This has never been an issue, before.  Granted, it's been quite a few months since I last used my Android app for accessing AARP.  But is there a fix for this, other than disconnecting my VPN?

Is there a post somewhere on AARP where folks can connect if looking for appropriate age/chemistry room mates? Similar lives and interests. According to Google there is and I can see one but it asks you to signin to post and when i do i get dumped on AARP'S homepage and I can't locate the post. Your assistance would be greatly appreciated! Cheers.

Why do I have to keep watching the same stupid Humpty Dumpty commercial over and over again when I play games. This thing is 3 1/2 minutes long. I don't need a mattress but even if I did this would tick me off.

The AARP 1040 Tax Calculator is a useful tool for estimating taxes. Does anyone know when AARP will be updating this calculator with the 2025 tax code changes that were passed this year. 

Although I keep accumulating AARP points, there's nothing that I want to exchange them for. Anything that I might pconsider costs far more than the number of points that I'm likely to accumulate in my lifetime. What is the benefit of this program?  Does anyone see any value in it? Most of what I can purchase with my existing points is merely a teaser to get me to buy more expensive products from the seller.  If you want to continue this program, at least offer something worthwhile, or even better, give me a discount on AARP's programs that I use.

The instructions are to go to My Settings/Preferences/Private Messenger tab to turn on private messaging. Following the instructions, I do not get the Private Messenger tab to be able to turn on. How can I rectify this?

Ever since my renewal a few months ago, I have not been receiving the magazine or bulletin. I have also gone on the app to check each for status and have no luck navigating that info. Please advise ASAP.Thank you

Hello I am wondering what I’m being charged for? I did not give authorization to withdraw from my account, cancel whatever it is and refund, thank you!!!

I noticed this issue first with the Arkadium's Fill Ins puzzle but it has now also started on Garden Bloom. The red AARP banner at the top of the page (where it says "AARP - Membership & Benefits - Members Edition . . .") is now lowering down so far on the screen, it is obstructing view of the puzzle. No amount of fooling with the scroll bars fixes the problem. I already have my window as large as my monitor will allow. It used to be the banner would lower if you scrolled over it but recently it doesn't go back up. I'm attaching a screen shot of the problem. Notice the large amount of white space between my bookmark toolbar at the top of the screen and the red AARP banner. 

 I have three specific questions that I've spent countless hrs. researching but can't find the answer to and of which my attorney answers vaguely. This is in regard to my parent's death (90 yrs old) and her sole asset which was a co op in her name in Nassau County NY.  She received community Medicaid from 2021 to 2024 and she died in 2024. Medicaid already sent me the affidavit with amount they want to recover which is sizable. I am the adult child / executor. I'm asking because I am the adult child / executor who would like to know when I can withdraw / use that money from the estate account. Questions:1. What is the timeframe that Medicaid has for estate recovery in New York State? I'm finding mixed AI results online such as 5 years, 6 years, 20 years. 2. Where can I find a neutral third party to answer these Medicaid questions?3. Does anyone have great information regarding their experience with negotiating with Medicaid? My attorney said once I receive the letter fro

I submitted a comment and posted it only to see ‘Comtent deactivated-Why?’ What does this mean?

I have tried and tried and tried to login to the mobile app so that I can watch the documentary tonight. I have a Samsung Galaxay phone with the latest updates, running Android. I click login, enter my email, click, enter my password, click and all I get is a Chrome page with a stuck spinner. I have cleared my cache, deleted the cookies, several times, restarted my phone, several times. I even restarted my internet router! And same, no change.

The message posted online when you try to access the Rewards menu is NOT true:  it says you can continue to earn rewards while there are technical repairs going on.  You cannot!  I was only able to access the rewards menu to select "earn rewards" for about 20 minutes on one occasion during the last two+ weeks.  It is frustrating AARP continues to post erroneous messages.  It is strange this problem is taking this long to resolve.  

 First, to be clear---I appreciate AARP and all the various advocacy and policy engagement activities, as well as the car and health insurance....so I renew automatically......I'm writing however, because the free gift, well, it fell apart on the first use---and I'm wondering if anyone else had the same issue....frankly it's really just cardboard is VERY flimsy......I know it was a "free" gift so it's strange for me to complain....I just wish it were of MUCH higher quality so that I could use it----and also let people know that AARP is always high quality.... Thanks!!!

  has AARP been hacked? Nobody takes days for maintenance unless they have been hacked.

Is AARP reconsidering its relationship with United Healthcare? UHC leads the industry in denial of coverage, a circumstance which is driving the public at large sentiment away from the company and the whole concept of corporate insurance as the best way to fund health care. And I was surprised that AARP rakes about $200 off the top of my annual payments to its UHC Supplemental plan. It seems to me that AARP might be entirely too cozy with UHC. The health insurance is the only substantive reason for me to pay membership dues to AARP. The Roadside Assistance Plan has been shunted to some sort of AI-Bot system in which one rarely gets to speak to a human about non-scripted details of an emergency situation. The bot actually cancelled a request for help last winter. And its cost has increased 65% in the last seven years. I'll be switching to some other agency (maybe even the dreaded AAA) at the end of the current billing cycle —and pulling the plug on AARP entirely, after 20

I must register my feedback on your long standing promotion of United Healthcare's Med Advantage plans. I work in healthcare, specifically rehab therapy. I have seen first hand the devastating affect Med Advantage plans have had on the quality of care of my patients. Med Advantage plans are often owned by private equity firms that are profit rather than patient centered. Patient stays are cut short for financial reasons when patients are unsafe to return home. Appeals are constantly being filed; some accepted, most denied. And United Healthcare denials in rural hospitals are closing down scarce resources in communities that are already struggling to find care. How is this responsible, AARP? PLEASE rethink your stand on this issue.

Documents received via USPS offered 5 year renewal at $45, online renewal was $63.  Paid before I noticed that the discount did not apply. Any possibility of getting a refund on the difference? Also, looking forward to using the sweet Versatile Everyday Tote!

just received a quote from Hartford for car insurance in Portland Oregon Their quote is by far (90%!) more expensive compared to other proposals and this is despite my AARP membership , my age and clean record, AARP and Hartford promises to provide lowest rates.I there another company to check to get competitive car insurance rates for over 65?

Ok, I have HAD it with the ads for Progressive Insurance that feature the topic about avoiding becoming like your parents? Since when is that a bad thing???  Sure, a lot of parents weren't great; mine certainly weren't, and I have spent most of my life working to over come that.  But I would like to think that for the most part, parents of our generation tried to do our best when we were raising our children. I worked very hard to make certain that I did a better job of parenting.  Personally, I am offended by those commercials, and I think they just might be contributing to the epidemic of abandoned parents that I have been reading about.  In this time when political correctness is at the forefront, and accepting and respecting all people and their choice of lifestyle, ethnic differences, religious beliefs and a host of other individual differences, why it is still ok to make fun of, and disrespect those of us who have lived many decades?  Aren't we

I've asked for a refund on several occasions haven't received it to this day. This started in April of 2025 I was  sent a email stating that my refund would be sent in 3 days here we are into late August. Every time I call an agent tells me that someone will call me in 3 days. My question is way is necessary for them to call me before sending my refund when they've sent me a email stating they would send refund. They've sent me down a rabbit hole on more than 4 occasions. This company is so quick to take your payment seems to take forever to refund your money.