General Help

Some of the online activities are enjoyable and useful; however, AARP has decided to put pop ups for surveys while it is still in process blocking the video.  It is disruptive to the user and not member friendly.  The IT team cannot prevent the timing problem, really? I've been a member for years but as others have mentioned, I question the value of the membership . . . especially as the price goes up!

What's the point of asking whether we want to keep social security or not?  Sends an email to whom, exactly? More to the point, why isn't the AARP doing more to educate their members about the mechanisms that are threatening our social security?  How about details on how this administration is cutting medicare and medicaid for millions of US Citizens? These emails that send emails seem feckless - especially for an organization as large as AARP.     

What really concerns me is when you send emails out and you include the Membership number. This is a security problem waiting to happen. Membership #: XXXXXXXXXX123 You don’t need to include it in the email, but if you do you should it X-out like above. Thanks 

My email address is updated and clearly correct on my account profile. It has been this way for at least 2 years. Almost all of the correspondence from AARP goes to this address. If I make any account changes the notices go to my old email address. I still have it but I'm trying to move away from it. What would be the reason for this and is there anything I can do to get all information going to my current email address? Thank you,Anthony W. Gatton

Hello, I would like to continue receiving the paper version of the AARP Magazine to my home, but would like to discontinue receiving the AARP Bulletin. Can you please direct me as to how to accomplish this.Thank you!

My wife and I are both members, so we get two copies of the magazine and bulletin. Is there a way get only one copy and save the trees? Thanks Joe Sarnelle

 I initially submitted a request through the Speaker Bureau form and also contacted the local office back in March regarding a community event originally scheduled for May. Unfortunately, each person who responded initially stopped communicating and did not provide any follow-up information.We have since rescheduled the event and remain interested in featuring a speaker from AARP, as they are a valued corporate partner of our organization. Could you please direct me to someone who can assist with reserving a speaker for our upcoming virtual event?

 The same prescriptions seem to costing more. Up to 3 times more.  Delta Dental seems to be paying less for crowns and other procedures . Almost Twice less.  Why?

Good morning to all, just asking if people think it is a good move to move from Central NY to Nebraska?  I am 64 and my wife is 61.  Just want to get out of NY.  Just asking since I am sure there are people that either live in Nebraska or have lived there and I am just asking for their thoughts.Thank youRandy Spencer

So now, instead of getting 300 points for watching a video, AARP members are getting the same amount of points as a NON MEMBER (200 points)? WHAT'S THE USE OF BECOMING A MEMBER?! I also had to log in half a dozen times this morning! And every time, the AARP Memorial Day membership drive advertisement came up, blocking my screen! I'm seriously considering CANCELLING my membership and demanding a REFUND! This is the worst website I have ever seen!

This is to the AARP people that have executive power over whether or not Tournament Tuesday's continue. I just want to say I really hope that tournament Tuesday's continue. I saw that it said that they are taking a break in June. Tournament Tuesday has been something I look forward to. I really hope it does continue.

This seems to be a something in the "big beautiful bill" they just passed. Could be wrong but I would think AARP would be at the least talking about this. 

Great job AARP! Your pathetic site makes me want to never visit again!

I know this subject has been hashed and rehashed, in fact a few hours ago there was a post which I intended to reply to but it has conveniently disappeared from the 10 or so "current" items showing on the community page. I have been dealing with the page needing to be refreshed for several days.  I can access on ipad but on laptop I get the refresh page over and over.   I was able to get further by clearing my cookies.  Yes I know, it makes you have to reload favorite pages and I am sure there are work arounds.  But at least today I was able to once again earn points on laptop.   Not that the other usual glitches are absent.  The pages being hijacked to the Spanish page then no points.  The quiz not showing but the green check mark says something.  The black pages.  Yes I still get these and daily.  AARP since you say you are reading these comments you must know there is a problem that needs immediate attention.

      I became a member of AARP on Tuesday,10/1/24  and am emailing you to find out if you would be able to help me find a place to live or refer me to an organization that could help me find a place to live in the North Kansas City  or northern Kansas City Mo area. I am currently living on Social Security disability and thus would need a low priced place or a place that would charge a percentage of my income. I am trying to find work to supplement the income and may have found some opportunities. Having a bus stop nearby would be helpful. Thank You !     

Who can I contact regarding what appears to be a fraudulent damage claim by Avis emailed to me this morning? The sender appears to be vdcclaims@sedgwick.com. This has been reported in other media as a scam. I am concerned that they are targeting older people.

Asked before by another user, but no answer. Surely there must be a way?

The  monthly premium for AARP UHC has gone up for more than other insurance providers.I would have thought that, since it has AARP attached to it, it would be cheaper than others to help seniors.  Got it ten years ago, but didn't realise until last year that Plan F with others is far cheaper.!It is not helping us and now I cannot get UHC to notify Social Security that I no longer have their prescription drug plan.

  Where I am currently living is not working very well and thus I am in need of another place to live in the Kansas City area, preferably North Kansas City or northern Kansas City area as soon as possible.                                                                                                                                                                                                                                 

 Is there an office or center or chapter in New York City? I live in Manhattan and would like to join one. Please advise. Thank you. Sophia

I recently received the truck organizer and the first time I used it both handles broke. Can I get a replacement or something different?

When viewing videos for points, there are many that are broken. Most of the Job Seeking and Ageism ones do not give points. There are several of the Caregiver ones that also do not give points. There are a few that do not even go to a video. These are all a waste of time.

How do I read member only articles without having to sign-in every time?  My problem is when I try to read a member’s only article in an email from my phone. It’s so frustrating to have to sign-in each day.  Can’t my email be recognized without having to login, change my password, or login without a password?  My husband is equally frustrated (because you do have great articles that we just want to be able to click on to read).  We both have the AARP app, and we have signed up for an extended AARP membership.  Please help! Thanks-Lisa

Will make you pull your hair out. For the longest I have come in here with out having to sign it, post stuff and replied to post, THEN, for no reason know to man..............sign in, enter the moving letters. WHAT moving letters, nowhere to be found. Then for no reason known to man....................everything goes back to the way it was.  None of my finical accounts have 2 layers of sign in, get rid of the stupid moving letters. 

How do I read member articles without having to sign-in every time?  My problem is when I try to read a member’s only article in an email from my phone. It’s so frustrating to have to sign-in each day.  Can’t my email be recognized without having to login, change my password, or login without a password?  My husband is equally frustrated (because you do have great articles that we just want to be able to jump to).  We both have the AARP app, and we have signed up for extended AARP memberships.  Please help! Thanks-Lisa