AARP Help

Hi Sandy,I just added my wife to my account as a household member. The instructions say that she will receive an email that she should use to create her own account. She has not received the email. I double checked her email address and there is no aarp emails in her spam or elsewhere. I do not want to create an account from her by registering on the main page in case this doesn't connect us.  Could you please let me know if she will eventually receive an email eventually [aarp may not work weekends - 🙂 ] or if she should just create her own account. Is there any difference if it is linked to our membership, though? Thanks.Dan

Waiting for the updated Winner's List from the sweepstakes-  the winners from February 2025-  Its suspicious if AARP hasnt updated that because of the points people give up-   You used to be regular with updating this, now its almost two weeks overdue.   PLEASE UPDATE and STAY TRANSPARENT!  

It is clear that AARP'S Management does not take criticism well.  AARP used to be a force that represented those of us 50 and over.  It now accepts members of any age and that has diluted the force of their representation. When I express my true feelings on this subject,,,, my comments disappear.  Rather than transparency, there is censorship.

I have been getting phone calls everyday from a "Brian" at the "Tax Relief Center" asking to help with my unpaid taxes.  1. I DONT HAVE ANY UNPAID BILLS OR TAXES!!2. WHY is AARP supporting this FRAUDULENT company??.3. The company picks up a name from their (minimal) debt research and without doing any due diligence in researching a debt they just start calling everyone with the same name. (Their research is by eliminating people who complain but still have to put up with their calls).4. These companies should have to prove/document they have the right person before calling (especially should NOT call every day to weeks).5. If the company believes they have a legitimate case .....DO IT BY MAIL NOT PHONE CALLS!!!6. I AM ON THE DO NOT CALL LIST.7. I should NOT HAVE TO JUSTIFY TO THE COMPANY THAT THEY HAVE THE WRONG PERSON.....note. the problem with justifying to the company is that you can end up giving personal information and the is UNACCEPTABLE. AND I DON'T TRUST COMPANIES LI

Just booked through Avis and tried to cancel less than 5 minutes later. They wanted to charge me $50. I would not recommend booking them! They are higher than other options out there even with their so called 30% discount. I wish I would have read problems others have had with Avis before booking. 

Hilton Hotels are listed as giving discounts up to 10% to AARP Members. Why then, when I go to make a reservation at a Hampton Inn or Hilton Garden Inn, the AARP rate is typically $10-$30 MORE than the standard rate? This has just started in the past year or so. It did not used to be that way when making a reservation on line. 

Once again my Hartford auto premium has increased by over 15% in 6 months.  That is now a total of 75% since starting the policy in 2023, despite no claims, no new vehicles, and taking their defensive driving course.  I used to think of AARP as a very helpful organization for seniors.  But their lack of willingness to at least acknowledge, if not confront, this issue that impacts so many members is extremely disappointing at the very least.  My fellow members, please, its time to rise up en masse, and demand that AARP take a position - on the member's side. 

Please do something about the chronic spammers such as AllenD158612. I and other members keep reporting them, yet those posts remain up, and they post even more. It's even more annoying that your AI allows spam posts, yet innocuous posts from legitimate members are frequently put in "Awaiting Review" limbo for weeks, months or forever or have their "Content Deactivated" for no apparent reason and with no explanation no matter how many times we ask on here or how often we email community@aarp.org.   

How do I cancel my membership?

Hi, I would like to join for one year without auto-renew.  I do not want my credit card information saved or to have to cancel the membership in a year.  I am comparing AARP to AMAC and so far AMAC allowed me to sign up without auto-renew or saving my credit card information. Is there a link that you could provide that allows me to sign up for one year? Thanks

St. Anne’s Church

Keep getting error messages that say  "cannot redeem points. "   I called the help desk person who tried to help without success so she filled out a request to have a techie call me.  She read notes  in my file from techie who said he called 2x & left messages. NOT! I am home most of every day & nobody called here nor left messages. I have tried to redeem weekly since Jan without success. Takes weeks for someone to return calls, or so they say. What is going on?

Mahjongg Dark Dimensions -- started today showing a "Reshuffling" notice, then after playing for a very short time, it ends the game, even with plenty of time left. 

The discussion board, “ABOUT OUR COMMUNITY”, has seemed to disappear without warning from AARP. In the past, removal of discussion boards were announced, and reasonable points were forthcoming as to the purpose of the removal. But here, we just have a disappearance. Do any of you out there have any idea why “ABOUT OUR COMMUNITY” disappeared?

I just received an envelope from AARP with a bold red statement stating STATEMENT ENCLOSED. Along, with MEMBER: Your new AARP card is enclosed. To activate, please return your statement. Not only is all of that telling someone I have AARP and my card is there, the card is completely showing through a window with my name, membership #, and Valued Member Since year. So now someone has the information of my address, name, card #, how long I been a member, and that this is a billing statement and they don't even have to open the envelope! Is there any other information that you want to give them?!! If it didn't show the correct membership # I would have thought it was a scam. I am not happy about all that could have been shared with someone. Since AARP is always doing articles on privacy and security, I am shocked by this. 

I KEEP GETTING "BAD REQUEST". FIX IT, PLEASE! THANK YOU!

When I try to book a flight using the link off of AARP it will show a discount rate for the flights but the final price ends up being the same as when I checked prices going on the British Airways page without using the link and it not showing a “Discounted” under the price. When I look at the breakdown of the price of the ticket they show the exact same prices in each area(fare,carrier imposed charge,etc) even though the price of the ticket is $200 less when picking my flights. Has anyone had any luck in getting the discount? 

The rewards points should not expire.  I had over 40K points on 1/21/2025 and now I just checked, and I am down to a little over 1K points.  This is a total scam to me and a complete waste of my time to try and get rewards points to only have them expire.  I noticed recently that I received an account summary E-mail in February stating that I had 24K points expired in January and then another account summary on March 5 of 39K points expired in February.  I guess each month, I will have points to expire, which makes no sense at all.  To me, it is all a complete scam and a waste of my time!  This is a lot of points to not have any more since I have been a member since 2023.  The whole account E-mail summary should be revised because you have to scroll down to see the points summary.  They have your account achievements listed first in the E-mail.  It is almost like they want you to miss seeing that your points have expired.  There are no

I contacted The Hartford to add my new 2023 Polestar 2 electric vehicle to my longstanding auto policy.  They refused, without explanation.  My driving record is perfect, I had just earned the no claims discount. I promptly insured this vehicle with GEICO.  I suggest that AARP reconsider their relationship with The Hartford, as this company obviously is not aligned with environmental stewardship and reducing the impacts of vehicular pollution.

And now today, even after all the other issues like pages that refuse to load, videos that refuse to credit reward points, pages that shift just when you're trying to click on a particular link, popup advertisements that block your ability to do A ANYTHING... And now today I can't even Login because your "verification" bot is malfunctioning. PLEASE FIRE YOUR IT PERSON and start over again! Your site is PATHETIC!

Has anyone been able to successfully link your AARP account to McAlister's Deli to get the 10% discount? I've tried multiple devices and browsers and the recaptcha verification expires before the login occurs. AARP Members save 10% at McAlister's     

 I was on the phone with UHC for 40 minutes to resolve a website issue that started with me being unable to log in because, according to the agent, my account had been deleted (no reason known).  After two agents assisted and my having to create a brand new UHC online account (again, unclear why) and waiting on perma-hold for a supervisor, I thought I would post my experiences with AARP's community.  I did not initially see where/how to post, and the AARP rep kept me on an extended hold because she was unable to locate the community member board site.  I give up.  AARP is relentless when it comes time to renew (even when that renewal date is a year or more out) and promotions that include expensive cruises and trips, but not so much when it comes to meeting the needs of working class and middle class members.  I had an equally unfavorable experience with their heavily-promoted Consumer Cellular phones and plans.  No thanks.

Looking at June flights on BA, it is showing rack rates even after using the link to access BA, logging in with my Exec Club membership. Works fine for BOS-JNB flights, only BWI flights not working. All legs are on BA (no AA flights). How do we resolve?

I never was notified I had expiring points.That caused me to lose a lot of points- 4,000!Can you please restore them so I can use them asap? Thanks!

Can the website be made to support local officers ability to interact with officers from National, State and other local chapters? And can the reports that officers need be made available? We need to be able to see and download the bylaw templates, treasurer's report to the national treasurer, etc. There should also be a way to easily send an email to the national officers but finding it on the website is impossible.