Conversationalist ⭐⭐

ANOTHER Missing Instant Win $10 Home Depot gift card

Forum|Forum|1 year ago
April 6, 2025
16 replies
4227 views

I won a Home Depot $10 gift card yesterday and I never received the confirmation email! Going through the posts here in the community posts, it looks like this is a common problem. I checked my spam email and it's NOT there either. I had this same issue about a year ago and it took over a month of "escalating" my case by customer service and a dozen efforts to contact AARP customer service before I ever received my gift card! I hope I don't have to go through this again to get my gift card, if so, it's NOT worth the effort! Anyone else having the same PROBLEM?

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shamit

Contributor ⭐⭐⭐

I am probably going to have the same problem but with a different gift card. I won a $10 Walmart card early this morning. Haven't received the email yet. Had this happen before also. That time after I posted on here I received the card after 3 days. But I am not counting on it. This site has so many problems, for oh so very long.

I just had to sign in again to make this post. That is the 4th time in a day and a halt that they made me sign in. Like I said - soooooo many problems.

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RiverBoatAndrewAuthor

Conversationalist ⭐⭐

When AARP treats its very own paying $ members like this (so many problems)... You have to wonder how long those same $ members are going to remain with AARP, or why they would want to!

@shamit wrote:
I am probably going to have the same problem but with a different gift card. I won a $10 Walmart card early this morning. Haven't received the email yet. Had this happen before also. That time after I posted on here I received the card after 3 days. But I am not counting on it. This site has so many problems, for oh so very long.

I just had to sign in again to make this post. That is the 4th time in a day and a halt that they made me sign in. Like I said - soooooo many problems.

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sh30592221

Contributor ⭐

I also won a $10 Home Depot gift card over the weekend and so far I have received NOTHING! Apparently AARP rewards has some issues!

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RiverBoatAndrewAuthor

Conversationalist ⭐⭐

So sorry to hear that you are also having a problem with this. AARP needs to correct this quickly!

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shamit

Contributor ⭐⭐⭐

@RiverBoatAndrew, @sh30592221 , @OneDayMatisyahu I called AARP and they see that I did win the Walmart card, but no email had been generated yet. It is being processed. They said it takes 24 business hours for them to process the email. That's strange because that is not always the case.

Apparently they have had a bad weekend because with the posts on this forum of not getting their gift cards . Tthey only have 12 business hours a day so.that is why they say you have to wait 2 to 3 days to get it. I don't understand how you can get some very quickly and you have to wait for others for a few days.

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AARPConsumerCare

Community Champion ⭐

Hi ah43285461. I understand it's frustrating when you don't get your gift card right away. Gift card emails can take up to 24 business hours to be received. I can check on the gift card for you. Can you send us a private message with your name and mailing address, so we can locate your AARP Rewards account? Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

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shamit

Contributor ⭐⭐⭐

I received the email for the Walmart card I won shortly before 5PM. Clicked on the link and checked the balance on the card and it is correct. I hope everyone else gets their cards and everything is correct.