AARP Help

I am very dissatisfied and disappointed that when I had over 5,000 points available, not one gift card redemption was available.   Now I check my account, with a zero balance, there are target, Walmart, etc.  I think it is a scam to get you to sign up spend hours doing all the activities with no way to redeem your points.  I think it’s unacceptable, and again it is all a scam.  As I recall, not even the product discounts or coupons worked either.  It is a shame because it was never like this before.  AARP needs to make me whole on my points that were completely worthless when they were available because having them now would be well worth my five year subscription.  

Why do I get these messages on a few videos, while the vast majority of the videos work without any problems?“This video is either unavailable or not supported in this browserTechnical details :The media could not be loaded, either because the server or network failed or because the format is not supported.Session ID: 2026-11-01:d68e86bdbecd3aa29 Player Element ID: video--834704350”

How do I remove featured messages.  I have never shown any interest in the topic that is starred.

It started to happen on the Community Board.📸[*** Attachment] 

It appears that the charging port was not populated.  When you plug in the charging cord it does not appear to do anything and when you look at the receptacle it is only a plastic hole with no electrical contacts.  Of course the charging light does not come on.

At least once a week I get a mailing advertising Hartford car insurance affiliated with AARP.  They offer a free Weekend Duffelbag if you get a quote.  I called and spent time answering all the questions and did a quote that was 30% more than my current car insurance.  I was told I would get a separate email offering the duffelbag.  It never happened.  I called again and after being put on hold a long time, I was told I would get the duffelbag in a "few weeks."  I don't trust AARP affiliated insurance products.  I had a similar experience with a life insurance product.  It was way overpriced and not highly rated.

Hello everyone,My name is Pascal, I am from Nigeria in Africa. I am 32 years old and new to this community.I am happy to join you all. I would love to make friends, learn about American culture, and share about my Nigerian culture too.How is everyone doing today? Thank you for welcoming me.Pascal

I don’t care if aarp bans me it’s not worth it. I got the points I needed for a gift card and I can’t redeem it because I’ve read apparently they lock it for suspicious activity like accumulating too many points too fast but their point limit is 7,500 so it doesn’t make sense for them to lock my account to prevent me from redeeming points. Aarp is a scam and won’t be renewing my account and will make sure others know about it if they want to make an account. It’s a waste of time and their customer service is slow and they don’t care so I don’t care either. Delete

I want to cancel my membership in your organization.  Please cancel my automatic renewal.

Need to cancel membership right now to avoid this transaction on my credit card. I am not satisfied with the service. The help center chat and phone number can no longer help me since it after hours.

They  are raising my United Heathcare RX insurance with a $300 deductible and now 30% of cost, so my first purchase for my COPD inhaler will cost me $630 for my first 30 day supply and $330 copay every month after. I also had an increase in my monthly payment for United Heathcare RX insurance. $165 to $238. So my January cost will TOTAL $865, for a 30 day script.One more note, United Healthcare does not cover generic COPD inhalers, why are they able to get away with all this.…Come January 1, 2027United Heathcare RX insurance. $165 to $238, that’s plus $73.United Heathcare Supplement ins. $378 to $404, that’s plus $26That’s $99 a month more ($1188  for year)THAT $90 CHECK IS REALLY HELPING, WHAT A  JOKE!!

Many articles shown on the AARP website do not include the ability to post Comments. There is a need to add a Comments opportunity to ALL articles since many AARP members can add a perspective to the information provided in the article. I also miss the annotation on articles that indicate a comment has been made on an article.  This helps when looking for member contributions to an article that you have previously read. I like making comments on articles on the AARP website rather than just commenting on an article in a Community Forum.  Adding comments to the articles provides greater visibility to the comments for AARP members that may not be members of the Community Forum. 

I purchased 2 gift cards yesterday, one for Papa Johns and the other for LL Bean... And I have received NOTHING from AARP. Today their Rewards site is down for "maintenance". Is this the best they can do?

Just wanted to share some info I got today.I am shopping for identity theft services. The AARP website advertises LifeLock discounts of "up to 44%". I just got information directly from LifeLock earlier today (September 20, 2026 at about 4pm CDT) and the prices I was quoted reflect only "up to 36% discount" from standard prices. AARP: Please update the website to improve its accuracy of information for other future AARP website users. Still showing 44% is very misleading.Michael L.

Why don’t the points I receive using the SafeTrip app transfer over to my Rewards account to use to enter Sweeps and Instant Wins????  

Our municipality provides some funding for the six senior clubs in our area.Going forward we are advised funding will now only be provided if residents attend 10 town senior activities a year, and will be monitored by attendance sheets.We have 700+ registered members. This will be an onerous task and one that can disadvantage certain seniors.Can anyone supply examples of municipality support for senior clubs not based on attendance at each activity? We provide meetings, picnics, trips, social games, golf club, lunches with speakers, holiday parties, etc. The new funding model may be a net monetary loss to the club, yet the club provides many great services to seniors for their socialization, mental health, and well being to thrive during this stage of their life. 

Walmart has been touting their new partnership with Sam’s Club plus as a way for Walmart+ members to receive additional savings. I hoped to take advantage of this (we need all the help we can get) but found out they will not honor the $40 AARP discount for the Walmart+ membership I have. They will revert and prorate the cost of my current Walmart+ membership eliminating the discount and then add on the extra for Sam’s Club Plus. Renewal will be at the full $120 - no discount. Why isn’t AARP stepping up for us? These are 2 separate memberships and the discount should be honored. Instead I am being asked to pay more. Not what I call savings.

We took the AARP drivers training class in Feb 2026 and it has always been good for 3 years towards insurance discount.  I get an email from AARP once a month telling me my  program needs to be taken again because it is running out. I called AARP once and told them about the emails but it still goes on. Why do I have to get 2-3 years of emails from AARP on a program that is still valid?  Ron  

     The tiny font size on these new boards was really bothering me. Until they decide to fix it by default… a simple fix for them btw, but one we may or may not get right now…I wanted to post what worked for me.        Click into where you will be typing in the provided blank area… —    Click on the box to the left of the B bold button.  It will either say                          “Styles” or “Paragraph”—    Chose “Large Heading”  —    Proceed to type This can also be done after the fact, by highlighting your text to be enlarged, then choosing the large heading option afterwards. Screenshot Below   

Why won’t you consider 5 wins per month for members?

I have not been receiving the AARP magazine, or Bulletin for a couple of months. Last issue I got of either was back in mid June. Post Office can't find any problem, and I am receiving all my other subscriptions. My membership info is correct (i.e. mailing address). Please advise.

Hello, I would like AARP to reconsider using AARP for you members to use. I was happy with them for 5 years then all of a sudden, my premium went up $600+ for the year. I thought Hartford was supposed to benefit seniors. I was with them for 5 years, perfect driving record, no tickets and a stellar credit score. They couldn't give me a reason why it went up so much and even the agent I spoke to said it was a substantial increase.I found it unacceptable and dropped them.AARP might want to reconsider their relationship with Hartford if they are doing that you your members. Feel free to reach out to me if you'd like more information.Thank you

I tried several times to subscribe to Rewards but get an error message saying my phone number is not valid. No additional information is offered. 

I am having problems with AARP's web site. I got a new phone number recently. I am unable to change the old phone number to the new one on my AARP account. I've called customer service twice now, and they can't change my phone number either. Because I can't change my phone number, also I can't change my password, because I can't receive the SMS confirmation code. It won't even send me an email with a code, to allow me to authenticate myself and change my password via that route. There needs to be more than one pathway for a person to authenticate or they get locked out. This is actually making my account LESS secure! Good security practices recommend changing passwords on a regular basis. The AARP web site has disabled my ability to do so. Has anyone else had this issue? There are reasonable ways to improve this process.  

 Either Denny's has a 15% discount or they don't. Enough with the marketing games. Why should seniors be expected to read the fine print on the Denny's website to finagle a discount widely promoted online and on the AARP site as well?  AARP should remove Denny's from the advertised discounts.  Recently I had lunch at a Salem, Va Denny's. Bill was $23. Discount was $1.23, hardly a 15% discount.  Seniors are a big part of their customer base. It is inexcusable that they are attracting folks based on sneaky promotions and using AARP to do so.