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bmrdfm
bmrdfm
Contributor ⭐
Oct 26, 2025 12:33 PM UTC

new user - unable to "Complete Membership Setup"

I'm brand new here. Just signed up yesterday.

On the "My Account" page, I'm told that to "get more from your membership" I need to "complete membership setup" ... I click to get started and I'm asked a few questions and then click "Next" to get to the next page in the process.

I've tried this *several* times, and it will eventually just stop responding. I hit "next" and it sits on a blank page. I've tried different browsers and different devices.

I can't get through the wizard. How I finish setting up the membership?

 

 

      3 replies

      bmrdfm
      bmrdfmAuthor
      Contributor ⭐
      Oct 26, 2025 12:34 PM UTC

      SereneSeagull
      SereneSeagull
      Community Champion ⭐⭐⭐
      Oct 26, 2025 1:33 PM UTC

      Hi, sorry this has happened. That would put a bad taste in my mouth for sure.   A moderator will see your post, and you should get some help shortly.  They tend to respond pretty quickly.  Monday should give you resolution.  Shouldn’t have to jump through hoops and dead ends, I feel you.  Hang tight, they’ll see ya.  😀 Glad you’re here!  

      ~~ Per Jimmy Buffett 🫧🫧 Bubbles Up!
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