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RobW142529
Contributor ⭐
July 23, 2024

How do I enable 2 factor or multifactor authentication on my AARP login

  • July 23, 2024
  • 6 replies
  • 2732 views

How do I enable 2 factor or multifactor authentication [ Microsoft authenticator or Google authenticator ] on my AARP login. Currently it sends a text to my cell phone but I'm wondering if there is a way to setup one of the authenticator apps that has an ever changing one time code. 
Microsoft authenticator or Google authenticator is what I use for other accounts when available. https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc
Thanks for your assistance!

6 replies

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AARPConsumerCare
Community Champion ⭐
July 24, 2024

Great question, @RobW142529. The multifactor authenticator we currently use to secure our members accounts is through text message only. Here you'll find an article with the steps: https://help.aarp.org/s/article/rewards-verification?cmp=SNO-LITHIUM---&socialid=14197088719 - Diana G.

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harrys191242
Contributor ⭐
October 22, 2024

This is unfortunate, and outdated. SMS is the least desirable 2FA solution currently available (other than not using 2FA at all.) AARP should seriously consider upgrading to either TOTP, hardware keys, or (ideally) passkeys for more robust security

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