General Help

On 05/01 I redeemed 17,000 points for a $10 Shari's Berries gift card and have not received it. Unable to open a chat box to report it

 In Jan I was notified that I had won a Walgreens gift card sweepstakes for $500.00. Printed and used twice with a remaining balance of $352.99. Received an email from AarpHelloworld that they were notified by Walgreens that my card had been compromised. Told to contact Walgreens to get a new card. What a joke they told me card had zero balance. Someone somehow got a hold of the gift card number and used it. I'm not out anything but it is just so frustrating that you have to go through all these steps for nothing. 

Does anyone else get this message when you try to comment on a story from The Daily newsletter?  I have no idea why this is happening.  It started about 3 weeks ago.  Now I cannot leave any comments at all.

 I just left my United flight from Lisbon, Portugal to Newark, Nj.I was upgraded to Business class with use of points. The service and food was great, except for the handicap assistance. Having just spent a month in Europe which I had to use 4 flights- there is a distinct difference at the handicap service of the stewards and stewardesses. Extremely disappointed in United!! It is the attitude. Southwest is extremely friendly and helpful. This is every time I used them. As I board United to Houston Texas , I hear the steward say we are here to help😱. First time ever heard that in 20!yesrs.

 In recent months I have not been able to locate pdf versions of the magazine and bulletins. Your publications are the main reason i remain a AARP member.  Reading the online versions the way you present them now is unacceptable.

For every notification I click for AARP, I probably wait for it to open 1 out of 10 times. I like ths app and content. It just opens so slowly. Apologies if i should be leaving feedback elsewhere.   

Received this multi-port charger for renewal gift. Item began to sizzle and burn giving off a toxic smell. Please warn others of the possibility of the danger it may pose. 

I installed the app so that I could play games more easily than through the browser. When I went to start a crossword puzzle, I had no keyboard. When I turned it to the side, the screen didn't orient itself. Why can't I access the keyboard?

I recently went to a Social Security seminar on Zoom put on by AARP. My questions were not answered but they said to go to answers.aarp.org. I cannot get this to come up in AARP website or on the internet. Does anyone know where i find this? 

When I went to change my community username, I got an error message "Something went wrong, please try again later". However, when returning to may account page, it had the new community username. When I click the link "Community Profile" it takes me to a page with an error "An Unexpected Error has occurred"Is the Community Profile currently down, or have I messed something up?

Why are there no more $10 gift cards available for redemption? All that's available are $5 gift cards! 

I signed up for a zoom meeting. I cannot seem to find it or was not given a msg. 

Good afternoon.  I'm unable to find more info about the dance parties. Please help

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 I need help finding a site on AARP that can help me deal with my everyday frustration with certain people and everyday life situations.nhickmanjr59@gmail.com 

What is AARP doing now to protect Social Security, Medicare, Medicaid, and retirement accounts? I see nothing at all about that in the latest magazine. This seems like a very timely topic, no?

Hello - when I signed up as a paid member last year I added a family member for the free 2nd member- her Community Username on here is  " RubyB124195 "     Well she has alerted me that for well over a week now she has been unable to redeem points to play the Instant Win games as well as enter sweepstakes and redeem for gift cards or other  and it appears to be a glitch at the AARP end because she showed me on my computer how she keeps getting the same error message when she attempts these things but yet, I am able to do these things in my account (using the same computer)   the error message that shows is "Oops! An error occurred. Please refresh your browser to get back on track."and it just goes on and on....   I have no problem in my account redeeming pointsCan someone please look into this?  I would appreciate it very much.   I have also told her to remove the complaint she left in the community forum and she assures m

When I try to get into the Split Words game in Staying Sharp, I keep getting a message to sign in or sign up. I am already signed in and my membership is good until the end of June. I suspect this is a part of AARP's effort to get everyone re-upping their subscription early and switching to automatic renewal, which I find discouraging. Interestingly, I was able to get into some of the other Staying Sharp games without a problem.  Can someone please resolve the problem of accessing the Split Words game on Staying Sharp?

Subject pretty much says it. I don't see any option for removing/deleting these messages.  I am using the Chrome browser. Thanks,Scott

AARP I do not need notices from an organization like this to get through each and every single day. All that stuff should just be compiled into a newsletter and sent out weekly. And this was the only way I could find to actually just send a message to this organization. No email No just send us a comment fill in this box I don't want to call and and have some operator who probably doesn't even record what I'm telling them to pass on to management they just try to explain the benefits of the way they are doing it. That's what's wrong with organizations and companies today Yeah they tell you lots of stuff they put up lots of web content or app content so you can read all the stuff you want but they don't leave any room for a way for you to just send them a simple message about a simple problem and I don't want to be calling and having to navigate and tell some operator something they're not going to understand they're not going to be writing down This is why I no

A New York based hearing aid company is seeking individuals with hearing loss to test new hearing aid technologies. The study is in-person in NYC, will take about 2 hours of your time over two sessions and is compensated $200. To be considered for the study, please fill out this survey and we will be in touch. https://docs.google.com/forms/d/e/1FAIpQLScqCdl_IptD0QY928-0syqUgyoce0yqXWFG-NdvybAbw6H9MQ/viewform

While watching videos to garner some points, I keep getting a message that my account cannot be located, so I need to sign in again.  This happens over & over.  Since yesterday, I can't even log in again because the verifying moving letters don't appear at all.  This is extremely annoying!  I don't understand why suddenly and repeatedly my account can't be located, when just a moment before I was signed in.  And now there's no way to get signed in!!!!!!!!!!!!!!

This thread has been removed for violating community guidelines.

So if you enter any of the monthly AARP Sweepstakes you may have noticed that they offer fifteen (15) sweepstakes each month to enter.  Well I have been going through the winners' list and not all 15 sweepstakes have been listed and this has been ongoing.  One has to wonder WHY are they omitted?   Has AARP been collecting the points from entrants for the now missing sweepstakes and keeping the points for their own organization?So for February 2025, only 10 out of the 15 sweepstakes have been listed.   The following five (5) sweepstakes still have NOT been listed:$100 Hotels. com giftcard sweepstakes (20 winners)$100 Walmart giftcard sweepstakes  (20 winners)$100 Air BnB giftcard sweepstakes  (20 winners)$300 Hopper.com giftcard sweepstakes (10 winners)$500 Royal Caribbean cruise giftcard sweepstakes  (5 winners)that is a combined total of 75 winners from these 5 sweepstakes not accounted for, not listed.   No mention of them-