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MichaelS544000
Contributor ⭐
June 24, 2025

Rewards

  • June 24, 2025
  • 8 replies
  • 2563 views

I have been getting the same error message whether trying to earn or redeem rewards - either try later or login again - neither works. This all started when I renewed membership. Anyone else have issues?  It's frustrating and makes me want to ask for my membership money back.

      8 replies

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      AARPConsumerCare
      Community Champion ⭐
      June 24, 2025

      I can understand your frustration, @MichaelS544000. I tried to send you a private message to take a look into this with you, but it didn't go through. Please check this article to enable your private messages: https://aarp.info/47hWcl7 or reach out to one of our representatives through another channel (chat, text or phone):https://aarp.info/3epCObA Thank you. - Diana G.

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      EllenB948639
      Contributor ⭐
      June 24, 2025

      I'm having the same problem! I get an error message. 

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      AARPConsumerCare
      Community Champion ⭐
      June 25, 2025

      Hi @EllenB948639, I'm sorry to hear you're also receiving an error on the AARP Rewards site. Please send us a private message, you may need to enable your private messages first, here's how: https://aarp.info/47hWcl7 Or reach out via text, chat or call us and one of our representatives can take a look into this with you: https://aarp.info/3epCObA - Diana G.

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      RiverBoatAndrew
      Conversationalist ⭐⭐
      June 26, 2025

      I don't know ANYONE who has been able to enable private messages! The option DOESN'T exist.

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        lk6694
        Contributor ⭐
        June 27, 2025

        Same error message for me too. Can't be the computer, my wife uses the same one and has no issues. I have two gift cards that I paid for and never rec'd either.

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          AARPConsumerCare
          Community Champion ⭐
          June 27, 2025

          Hi lk6694. I understand how frustrating error messages can be. Can you send us a private message with your name and mailing address, so we may locate your AARP Rewards account to check on the error and the gift cards you haven't received yet? Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. Thanks for being part of AARP Rewards. - Brandon C.

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