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ChristopherA337192
Contributor ⭐
May 13, 2025

AARP Now app not respecting notification preferences

  • May 13, 2025
  • 2 replies
  • 1118 views

Using the latest version on iOS as of today (4.1.5, released on the app store 2 weeks ago). I wanted to keep notifications turned on in case there was anything account-related, but toggle off the news notifications. I did that last night and this morning I was inundated with them. Went back in to the app, toggle for news was once again turned on. Did all the basic troubleshooting steps; logged out, quit the app, logged back in, uninstalled and reinstalled. The issue remains. I was chatting with someone here but got disconnected. I would just like to put in a bug report so the developers can look into and fix this.

      2 replies

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      AARPConsumerCare
      Community Champion ⭐
      May 14, 2025

      ChristopherA337192 Thanks for bringing this to our attention. We'd like to gather some addition details. Can you send us a private message. so we can work on this with you? If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7 - Christy C. 

      beartoor
      beartoor
      Contributor ⭐⭐
      July 14, 2025

      I just gave up on AARP NOW, and uninstalled it!  It forces two sign ins and then while watching a video (which many times is blank, sometimes, you are forced to sign in again twice to get back to where you

      left off.  

      Signing in on Android with Chrome does not give me any hassle, and just as easy to navigate.

      Thumbs down to AARP, and unfortunately the AARP IT team needs to be replaced in a lot of other ways.  Please do not ask me to explain more again, as AARP does not listen to its members!!

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