AARP Help

I KEEP GETTING "BAD REQUEST". FIX IT, PLEASE! THANK YOU!

When I try to book a flight using the link off of AARP it will show a discount rate for the flights but the final price ends up being the same as when I checked prices going on the British Airways page without using the link and it not showing a “Discounted” under the price. When I look at the breakdown of the price of the ticket they show the exact same prices in each area(fare,carrier imposed charge,etc) even though the price of the ticket is $200 less when picking my flights. Has anyone had any luck in getting the discount? 

The rewards points should not expire.  I had over 40K points on 1/21/2025 and now I just checked, and I am down to a little over 1K points.  This is a total scam to me and a complete waste of my time to try and get rewards points to only have them expire.  I noticed recently that I received an account summary E-mail in February stating that I had 24K points expired in January and then another account summary on March 5 of 39K points expired in February.  I guess each month, I will have points to expire, which makes no sense at all.  To me, it is all a complete scam and a waste of my time!  This is a lot of points to not have any more since I have been a member since 2023.  The whole account E-mail summary should be revised because you have to scroll down to see the points summary.  They have your account achievements listed first in the E-mail.  It is almost like they want you to miss seeing that your points have expired.  There are no

I contacted The Hartford to add my new 2023 Polestar 2 electric vehicle to my longstanding auto policy.  They refused, without explanation.  My driving record is perfect, I had just earned the no claims discount. I promptly insured this vehicle with GEICO.  I suggest that AARP reconsider their relationship with The Hartford, as this company obviously is not aligned with environmental stewardship and reducing the impacts of vehicular pollution.

And now today, even after all the other issues like pages that refuse to load, videos that refuse to credit reward points, pages that shift just when you're trying to click on a particular link, popup advertisements that block your ability to do A ANYTHING... And now today I can't even Login because your "verification" bot is malfunctioning. PLEASE FIRE YOUR IT PERSON and start over again! Your site is PATHETIC!

Has anyone been able to successfully link your AARP account to McAlister's Deli to get the 10% discount? I've tried multiple devices and browsers and the recaptcha verification expires before the login occurs. AARP Members save 10% at McAlister's     

 I was on the phone with UHC for 40 minutes to resolve a website issue that started with me being unable to log in because, according to the agent, my account had been deleted (no reason known).  After two agents assisted and my having to create a brand new UHC online account (again, unclear why) and waiting on perma-hold for a supervisor, I thought I would post my experiences with AARP's community.  I did not initially see where/how to post, and the AARP rep kept me on an extended hold because she was unable to locate the community member board site.  I give up.  AARP is relentless when it comes time to renew (even when that renewal date is a year or more out) and promotions that include expensive cruises and trips, but not so much when it comes to meeting the needs of working class and middle class members.  I had an equally unfavorable experience with their heavily-promoted Consumer Cellular phones and plans.  No thanks.

Looking at June flights on BA, it is showing rack rates even after using the link to access BA, logging in with my Exec Club membership. Works fine for BOS-JNB flights, only BWI flights not working. All legs are on BA (no AA flights). How do we resolve?

I never was notified I had expiring points.That caused me to lose a lot of points- 4,000!Can you please restore them so I can use them asap? Thanks!

Can the website be made to support local officers ability to interact with officers from National, State and other local chapters? And can the reports that officers need be made available? We need to be able to see and download the bylaw templates, treasurer's report to the national treasurer, etc. There should also be a way to easily send an email to the national officers but finding it on the website is impossible.

Just got a renewal notice via email but it is confusing me. Near the beginning of the message it states "...automatically renew and unless you contact AARP to cancel before your next payment date of March 12, 2025, your Credit Card will be charged $20 for your next 24 months of membership" Then further down the message it says "NOTE: Your membership will continue to renew, and unless you contact AARP to cancel before March 12, 2026, your Credit Card ending in **** will be charged $20 for your next 12 months of membership. Your membership will continue to renew for successive one-year terms until canceled. So am I renewing for 12 months or 24 months?

 Hi! I got an email from <aarpadvocacy@email.aarp.org>Is this really from AARP? It says it's an Advocay Alert, and has links to email Congress. Just checking before I click any links. Thanks! 

3/4/2025 - Anyone else having issue with Rewards line 1-866-451-6305 not working correctly today? Menu starts then call ends with error message and hangs up.  Tried calling the Rewards line, then main AARP line tried to transfer too and line dropped. The AARP robot chat person could not get thru either and stated to try later. Like how long later, hours, days or what? Would be nice to have an email address as backup since these methods are not working today. 😂

for Pete's sake why do you NOT have an email address we can send to?  We are seniors for cripes sake!  We don't text and go to stupid faceboook or whatever else is out there.  I've just spent more than 45 minutes trying to find a way to send a screen shot showing my issue, which is not easy to describe in a text.I'm trying to report that I can't see my score on my Cognitive assessment tests, because the graph doesn't show the numerical score.  It looks like its out of range or something. WHY CANT I SEND AN EMAIL!!!!!

Several years ago, as I recall, I paid for a "lifetime membership" to AARP. It was, I believe, $100. Now I keep getting renewal notices and reminders. I just did a renewal, just to be safe, for an annual membership. But I'd like to know what happened to my "lifetime" membership?

    You really need to consider bringing back the option to be able to download the magazine, bulletin, etc back.  It was more convenient to download the pdf version and then take the time to read the magazine, even when I didn't have internet connection.

I decided to join AARP, gotta pop up about the drivers course reduction on insurance, signed us both up and two weeks later left on a camping trip. I got sick, tire blew out, refrigerator crashed, battery died, and mostly not enough Wi-Fi to do anything but check email. There was no warning the course was about to expire and it never occurred to either of us that it would. the landing page that led to the registration may have had the info but it would've been awfully fine print for us to miss it. is this a nice money making scheme for AARP? Had I known, obviously I wouldn't have bought it then. What's the deal with it being 60 days everywhere else in the country and only 30 in New York and CT by the way? who does that benefit and how? Supposedly on the side of seniors. my Social Security check makes me eligible for snap benefits and I don't have the money to waste. Shame on you  

 I received an email from AARP regarding their upcoming Tax  season for the elderly and low income population. Unfortunately I fall under this category.  For years, I have always had my taxes done by them and was always able to make an appointment over the phone with many days  and times to choose from(even Saturdays).  The email went on to say they will no longer have appointments because "we are short many volunteers this year so there is no call center or central appointment site available.  So we will revert back to pre-COVID procedures and do walk in same day appointments." They will be at the public library  here only 2 days a week for  a span 6 hours and everyone has to stand in line for the same day appointment. But you can stand there for a while and never get a same day appointment because it will fill up quickly, so the next day you have to do it all over again and possibly never get the appointment then either.  I am just saying

 United Healthcare Supplement Renew Active Benefit premium gym memberships are dropping popular services such as Orange Theory, Exercise Coach, Stretch Lab, etc. and did not have the courtesy to send letters informing members of the change. This is a huge takeaway and shows UHC and AARP is not concerned about Medicare recipients wellness and physical health.  This benefit needs to be restored for 2025 until such time as proper notice is given to all participants during open enrollment period so that other Medicare supplement plans can be considered that may offer better auxiliary benefits.  It is very unprofessional and tone deaf for UHC and AARP not to communicate this material change.  Where is AARP in advocating for this benefit for their membership?

Why does the Community Forum allow topics to be posted with derogatory terminology and unfounded accusations intended to incite dissention?  I have seen otherwise valid topics with outright nasty derogatory terminology being used to refer to the current President and his administration.   Civil discussions should be promoted but many topics are clearly intended to incite dissention.  

I just joined through the 5-year, $11/year special offer. One of the benefits is that my partner gets a membership too. How does that work? How can he get his membership card and benefits. Thanks.

I had a page open that has at least 16 kinds of pilates classes for members only and lost it. I am not finding it through the search menu or under health etc. Please send me the link to that page.Thanks!

I  asked to reset my Password and I did; however when I go to use it it tells me I'm already registered and have to reset my password   ?  So then i reset my password  a 2nd time  or a 3rd time.   Finally I get in after resetting my password multiple times  !   So I think there is something wrong with your website as it leads users around in a circle multiple times   ?  !

ONCE AGAIN the AARP Earn Rewards Videos are complete garbage! Pages 35-38 are especially problematic in that they either do not load, do not earn rewards points, or the entire page refuses to load and you see nothing but the endless rotating circle! Does AARP actually PAY someone to program it's websites? These are NOT new problems and have plagued your website for years! Completely unacceptable! A total waste of time for your paying subscribers! And your customer service response of how sorry you are... And how you're going to forward this to your IT technicians Is just pathetic because nothing ever gets fixed. 

 Hello, I did not receive SONIC instant win email. It's been a few days. Thanks