AARP Help

Hi,I'm unable to purchase any gift cards that are labeled "MEMBER ONLY". There is no "ADD TO CART" option when I click on the card. I am able to purchase any of the other (non-member only) cards.

Are there plans to create a publication earmarked for males, similar to The Girlfriend?

Hello I was supposed to receive Red and Gray Spider Splash Day Bag and instead got an open tote bag with a circle print on it hoping I can get the correct item sent. 

All the current gift cards are for $5... Why did AARP Rewards do away with the $10 gift cards like they used to offer for redemption?

     I got a notice about my auto insurance premium increase from Hartford:  80% increase for the coming year!  I talked to the agent at length, I have had this plan with them for some time, no at fault claims, and have bundled auto and home plan.  Changing my deductibles only reduce my rate by $50.  I am writing to the MA insurance commissioner but how did they approve the increase in the first place?  What are others experiencing, what recourse do I have? 

Sea world

To:  AARP- Sweepstakes:     Ok so I see that the Winners' list from the sweeptakes has been updated but I hope you realize that you only have ten (10) out of the fifteen (15) sweepstakes from February 2025 listed so I hope you plan on continuing to update that.    And now I see that there have been sweepstakes omitted from other months' sweepstakes winning lists...One has to question your motives with this,  are you keeping member points for your own benefit?    Things just seem really suspicious lately with your organization especially when I read through the other comments regarding other topics and problems.   

I have not been able to get any rewards -- even though I have north of 2.5 million points.  Chat has been useless,. Frankly, I had given up for nearly a month.  Thoughts maybe it was fixed.  I was wrong. shame on aarp.  Said coming for someone who has been a member for more a quarter of a century!

Spoiler (Highlight to read)Once again AARP racism shines through with the continuous issues with video links that change the greeting line from "Hi, (NAME)" to "Hola, (NAME)". Hola is Spanish for hello. These videos will NOT give you any points. This was apparently programmed into the video offerings by an AARP programmer as a sick joke.Once again AARP racism shines through with the continuous issues with video links that change the greeting line from "Hi, (NAME)" to "Hola, (NAME)". Hola is Spanish for hello. These videos will NOT give you any points. This was apparently programmed into the video offerings by an AARP programmer as a sick joke.

When AARP sent a letter to rejoin for a year the free welcome back gift was a free insulated trunk organizer . I am being told I’m getting something different . That is false advertising! You advertised the trunk organizer and that is what I want and should be getting. I should have known better because this happened the last time we joined .  I would rather be reimbursed my $15.00 for rejoining since you lied about the welcome back gift. 

I keep getting mail asking why I haven't joined and why am I ignoring the notices, well lets see maybe because I am a paid member until 2030! Why are you wasting sending me this cr*p when it could be put to better use somewhere else. Getting real tired of it especially since I called awhile back and spoke to someone about it and they said they will take care of it. If this continues I will never give AARP another nickel to watch it be wasted.

I'm done with AARP and Expedia. For the second trip, my TSA Pre check number was missing from my boarding pass. I shouldn't have to double check every time I book a flight that the number was carried over. If that's the policy of Expedia then why ask for the number at all. I went through the security check and met with a federal agent for the convenience of passing up long security lines. It's infuriating to get to the airport only to discover I'm going to be stuck in the main line and will have to remove my shoes. I PAID FOR THIS!!!  I think Expedia should pay every passenger $10.00 for missing the pre check on their boarding pass. That might incite them to make sure their system is working. In my case, it won't matter. I won't be using the service or membership anymore. 

Good Morning,I have a debit card that I use for certain purchases.  The reader will ask me if I want to use it as a debit card or credit card?Is one way safer than the other as far as fraud goes? Thank you,Steve Leccese

I ordered a flower arrangement for a family member to be delivered next week on their birthday. FTD said it wasn't possible for it to be delivered. Apparently a week isn't enough notice, back to square one.  They did offer delivery 3 days later. Apparently they don't understand the whole point of having flowers delivered on a person's birthday.  Used to be a good service, now it's worthless.

 I try to book a flight using the British Airways link from AARP.  When I selected the outbound and inbound flights, it showed discount rates for the flights. However, on the page calculating the final price, it erased discounts and ended up to original price without discounts.  Does anyone have any luck in getting the discounts now?

Recently, our grown son was in transition to a new duty station and stayed with us for about a month.  He had all his family mail forwarded to us, and upon their final move, updated his address again to his new home, in Hawaii (we live in Washington).  The USPS change of address system has defaulted to require payment for every address change per individual, so he did a simple "family" update. Oooops, that meant any mail by the same last name ended up forwarded to their new address, including ours.  We didn't even realize it until my daughter-in-law alerted me that our mail was showing up at their new home.  2 months later!  Thankfully, we are already on online billing, mostly paperless billing, but what was disturbing was that none of our billers ever contacted us to verify we had moved, in fact, many just "automatically" updated our address based upon the USPS notification they received.  USPS didn't alert us, our mail lady didn't ask if we had gotten a

I really wish there was a way to stop the free gift when you renew....and honestly I don't want the magazine either (I just throw them away). Free stuff is usually at a few quality....  I don't want it... I am so far away from retiring that nothing in the magazine is useful.

Two things here; 1: Not sure if many people here know about Bluesky. It is similar to X (Twitter) but without all the hate, misinformation, "alternate facts", conspiracy theories and the bigotry. I think that AARP should also be a part of it. 2: Does AARP remove posts without informing you? Right after election time I put out a post titled "AARP needs to be stronger when writing about future of Social Security, Medicaid, Medicare and". This is only a partial title as i don't remember what I put after "and". I am getting multiple comments on it. The last one was dated 3/5/25. But when I click on the emailed link it brings me to an ACCESS DENIED. Also I have searched all over the Community General Help section and can't find it. Not sure what happened. I believe I posted it 11/19/2024.Thanks for all.John14

Why are so many innocuous comments flagged with "Content Deactivated" and "Awaiting Review"? And why does the review process often never happen? I've come back to comments that are weeks or months old, and they're still awaiting review.  I would insert a screenshot of a "Content Deactivated" example, but the Insert/Edit Image tool doesn't actually provide a way to insert an image. For example, there's no option for browsing my desktop to select the image. 

I just received a new membership card from you (I don't know why), and I notice that the format of my name appears changed. Instead of First I. Last, it now appears as Mx. First Last, where Mx is the traditional Mr./Ms. title prefix. In this time of increasing gender fluidity, I don't want any gendered prefix or title used with my name. (Not to mention prefixes based on marital status.) And this change in the card violates the policy I just read in your help here, where it explicitly states that only the title Dr. is ever used on membership cards. So I'll keep using my existing card, thank you. And I ask that you reconsider forcing old-fashioned gender-based titles on unwilling members. Evolve  forward, not back.

Hi Sandy,I just added my wife to my account as a household member. The instructions say that she will receive an email that she should use to create her own account. She has not received the email. I double checked her email address and there is no aarp emails in her spam or elsewhere. I do not want to create an account from her by registering on the main page in case this doesn't connect us.  Could you please let me know if she will eventually receive an email eventually [aarp may not work weekends - 🙂 ] or if she should just create her own account. Is there any difference if it is linked to our membership, though? Thanks.Dan

Waiting for the updated Winner's List from the sweepstakes-  the winners from February 2025-  Its suspicious if AARP hasnt updated that because of the points people give up-   You used to be regular with updating this, now its almost two weeks overdue.   PLEASE UPDATE and STAY TRANSPARENT!  

It is clear that AARP'S Management does not take criticism well.  AARP used to be a force that represented those of us 50 and over.  It now accepts members of any age and that has diluted the force of their representation. When I express my true feelings on this subject,,,, my comments disappear.  Rather than transparency, there is censorship.

I have been getting phone calls everyday from a "Brian" at the "Tax Relief Center" asking to help with my unpaid taxes.  1. I DONT HAVE ANY UNPAID BILLS OR TAXES!!2. WHY is AARP supporting this FRAUDULENT company??.3. The company picks up a name from their (minimal) debt research and without doing any due diligence in researching a debt they just start calling everyone with the same name. (Their research is by eliminating people who complain but still have to put up with their calls).4. These companies should have to prove/document they have the right person before calling (especially should NOT call every day to weeks).5. If the company believes they have a legitimate case .....DO IT BY MAIL NOT PHONE CALLS!!!6. I AM ON THE DO NOT CALL LIST.7. I should NOT HAVE TO JUSTIFY TO THE COMPANY THAT THEY HAVE THE WRONG PERSON.....note. the problem with justifying to the company is that you can end up giving personal information and the is UNACCEPTABLE. AND I DON'T TRUST COMPANIES LI

Just booked through Avis and tried to cancel less than 5 minutes later. They wanted to charge me $50. I would not recommend booking them! They are higher than other options out there even with their so called 30% discount. I wish I would have read problems others have had with Avis before booking.