Find answers about AARP programs and services.
Recently active
Please cancel my membership immediately.
I get continuous emails from AARP that I do not like and I would like this account deleted.
My wife and I switched to Consumer Cellular as my wife seen an AARP commercial that said CC was senior citizen friendly and offered lower rates. After about 5 months of their service I switched back to my old account on Tracfone as it was half the price of CC. We decided to move my wife's phone off CC when they enacted a mandatory $5 fee for those who were not set up for Auto pay. After switching in the middle of a billing cycle, we ended up with $35.00 in past due. This is over 2 months of charges for disconnecting. Consumer Cellular has hidden fees and seem to keep raising prices after you are with them for a few months. If you are on auto pay, you might not notice the raises.We strongly suggest you do NOT use Consumer Cellular.
hi, yesterday I redeemed the 16K in points to obtain the $5 Home Depot card, my account balance was reduced but I have yet to receive the gift card. Usually it takes seconds or just a few mins to receive but still nothing. Wondering if anyone else has been experiencing this lag as well? Yes, I have been checking my "spam" folder as well. Nothing
Absolutely nothing about this program has been, IMHO, satisfactory. I am receiving a ton of "promotional" offers, WEEKS after having contacted the phone center to stop them. Life insurance, auto insurance, you know what? I don't give a rodent's rectum. Take me off the list! Like I asked for you to do, WEEKS ago. Dental plans? F you. Stop sending me this crap. Life Insurance, auto insurance. I AM GOOD WITH WHAT I ALREADY HAVE!!! I politely asked you to stop sending me this crap. I AM STILL RECEIVING IT!!! WTF??? Why can't this actually be ENDED??? And the "rewards program".. a huge collection of absolutely nothing that even remotely interests me. Nice to get a discount by showing your AARP card to two restaurants in my area. Everything else has nothing to do with me. I'm seriously tempted to just cancel it all and be done with it. AARP, change my mind. CLARIFICATION: My
The Hartford Insurance co is the WORST Insurance company in the US. I've dealt with several insurance companies for over 40 year and have never had one try to extort money from me and increase my policy without notice or my permission. And then have the never to tell me I owed them money after prepaying $924.50 on the day I signed the insurance application. Within 2 weeks they increased my policy and deleted my Quarterly payment arrangement and setup an increased monthly payment with increased monthly service fees. From 2 weeks of having their "insurance" I have been on the phone trying to get a clear and reasonable explanation from their agents and not one person could tell me why this was happening. Just empty promises about the issue would be corrected. Then another week or 2 it was the same issues and more. after 6-7 weeks of noting but incompetent people and dealings with a shyster company they sent me a notice saying they were going to cancel my policy for non payment of $12.75.
I booked a package (flight and hotel). Traveled over a month ago. Supposed to receive a $ 50 gift card within 7 days. Never received. Spoke to AARP Travel. They said would now take 30 days to receive the card. 32 days later still never received it. Call AARP Travel again. After half hour on the phone I was told that I wasn't eligible for the card (even though my booking and the website says that I am). Supposed to be escalated and I'll hear back. Not holding my breath.
No matter what I try to do, I am getting messages that "it cannot be done".I am connecting via Surfshark VPN. This is a common issue when trying to prevent tracking online. I try to edit my name, "cannot be done". I try to edit anything in my profile, "cannot be done". If this keeps continuing I'd rather end my membership than put up with things like this.I'm this >< much closer to just canceling it all.
Be careful if you order from Silver Cuisine. My first order for $85 including the AARP discount was 3 days in transit and sat on my very hot porch for 12 hours, resulting in having to throw away the food. They did not notify me that the order was being shipped or when it was delivered. They did refund my money. Then I ordered again on 8/1 and my credit card was charged that day. The order was not shipped until 8/11. It is due to be delivered today but I would not have known if I hadn't gone to site to see what was going on. I was not notified of the shipment or when it would be delivered. Very poor customer service.
My husband, Fred, has a membership.I thought we were both on the same membership, but I get emails daily asking me to join. I don't mind joining, but wondered if we were both on his.
I did not receive the Friday AARP Rewards email that comes out on Tuesdays and Fridays. I got the one on Tuesday, but not Friday. I appreciate any help-I have not logged out of anything, so not sure what happened.
I keep getting the following error Unable to process your redemption request This has been happening for over 24 hours so I'm not sure what's wrong. I've logged out and logged in and cleared cookies and cache. I've even used another browser.
Hello,I was wondering if you could look into this for me. These statistics show that most people with sleep apnea are older so this impacts us more. I am finding it impossible to get more supplies from my medical source. When I look online the manufacturer seems to be pushing a different model. They should be making what customers know will work without those customers having to go through another sleep study to make sure that the new style of mask works.Please see what your reporters can come up with regarding this issue.https://www.cpap.com/blogs/sleep-apnea/sleep-apnea-statisticsThank you for your help.Laurie
I’d had an issue with aarp not syncing my Fitbit, even though Fitbit still said aarp could see my data.over a month ago, I chatted and asked them to open a ticket for this. I was told someone would get back to me the next week. It’s been over a month- not a word from aarp about my issue.i’d hoped that with the updates just made to aarp rewards that maybe this would have been fixed.no, it still doesn’t worki click on sync a fitness tracker, select Fitbit & then click on the login to Fitbit button and nothing happens other than the login to Fitbit button turns white.if I click on any of the other tracker choices, something happens .when will you fix the syncing for Fitbit?
What on earth is going on with the website today? I've been logged out three times, some of the pages are blank and some pages freeze up.
I would like to better understand the volunteer opportunities with AARP, can you help?
How come I cannot log into AARP news on the Apple News page like I can with WSJ and some other subscriptions I have?
I purchased an AirBnB gift card and have not received an email. It has been less than 24 hours but I feel if $400 in showing on my credit card statement then I should have access to the gift card. I wanted to make the last payment which is due with the gift card.
Moved to a new state - how can I change email notifications from NJ to NC?My address is changed in the contact us page (months ago).I'm still getting updates on AARP in NJ via email.I looked in the communications area to see if there is a specific, state-based publication option and couldn't find it.
I am beyond frustrated with AARP's emails containing links for things I want to read further. The links open in a new window but they require you to log in. There's no log in link on the page so you open a new window to main site and log in. Then do a search for the article you were originally going to read and only get articles that are years old (no way to sort by date). Information changes too quickly for old articles to be of any use.So, I look for some way to report the problem. Nothing. When you click the "contact" link, there is nothing with an email address to send questions to. It does show a chat option, but it doesn't work/do anything. There's also an option to share your screen. Don't know if it works or not because I don't allow anyone access to my computer.It's not very often I try to access any articles because most of them are not realistic or are so vague you'd think they were written by AI. Case in point - a recent article about creating a budget complete with downloa
Dear AARP, Every month I wake up midnight on the first day of the month to earn extra credit rewards. Every month it is a debacle. It usually takes hours for your system to catch up or resolve itself. I hope there is admins in the background fixing the problems, but this is just a horrible experience. Why so broken for so long?
For years my AARP Medicare Supplement plan has offered Silver Sneakers. I used it at my local YMCA, as have many of my friends. My wife, who just turned 65, just started using the online version of Silver Sneakers after using it at the Y also, through her own AARP membership, We do NOT use the Medicare Advantage program because we travel out of state for long periods of time during the summer. Now she is on Medicare and has the AARP Medicare Supplement version of the old Plan F, reputedly the best plan in the country. She was told that Silver Sneakers was part of her new plan, and she started using the online program as soon as she could. She has done it now for a few months. She loves her instructor and the online program, and now Silver Sneakers is no longer available through AARP Supplement and she is being told that it is now available only through the AARP Medicare Advantage Program. What the heck is going on here? Are others being told one thing and given an
Hi…if I wanted to send in an essay written by my 78 year old mom, to be published in your magazine would that be something AARP would be interested in. Thank you🙂.
FROM THE ARTICLE. Top AARP Benefits for August 2025.8 AARP member benefits to help you savor the end of summer and get ready for fall. By AARP. Published July 31, 2025. While your summer might not be endless, your AARP member benefits keep coming! Make the most of summer’s final days and get ready for the busy fall season with these 8 surprising member benefits for August 2025. 1. AARP Navigator: Medicare Initial Enrollment.The Medicare Open Enrollment period for 2026 is just around the corner, starting on October 15th. AARP is the go-to place for Medicare resources for everyone, including how to enroll and evaluate all the different options. If you're enrolling for the first time, it's important to learn what you qualify for, how to compare plans and how to make an informed choice. AARP Navigator: Medicare Initial Enrollment is an exclusive benefit for AARP members that provides step-by-step guidance to help you confidently enroll in the plan that fits your needs.&
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.