AARP Help

 I already have an American Home Shield policy but I noticed that AARP offers a discount on pricing.  Is there a way I can get that discount if I already have a policy?  Thanks.

What happened to all the sweepstakes that were available prior to the outage?  

I've been a AARP member for many years.   I always hear and see advertisements about a free gift.   I've never, ever received a free gift ever upon auto renewal or my initial enrollment .  How come?  I should have received about  5 gifts by now.....no?

I have tried and tried and tried to login to the mobile app so that I can watch the documentary tonight. I have a Samsung Galaxay phone with the latest updates, running Android. I click login, enter my email, click, enter my password, click and all I get is a Chrome page with a stuck spinner. I have cleared my cache, deleted the cookies, several times, restarted my phone, several times. I even restarted my internet router! And same, no change.

As of 09/14/25 at 10:30am Eastern, AARP Rewards Redemption still down. Does any one know what is going on? This has been weeks!

I've been a member since 2016, so obviously I have been renewed several times since then.  How do I find out what my current renewal method is and has been for 10 years?

 Any idea on when the "newest" maintenance will be done for the rewards? I've encountered this issue 6 different times over the last two weeks. Trying to buy gift cards and nothing. 

Booked a trip to Orlando through Expedia last weekend and ended up with several charges both from the airline carriers and the car rental. Ended up closing my credit card and disputed everything except the seat upgrades, My card was charged by Sunsouth.com and my flight was on Sprit. It's almost funny, except the time I had to spend correcting the unauthorized charges to my card. Expedia just gives your credit card info out willie nillie. My advice, book direct if possible. 

The message posted online when you try to access the Rewards menu is NOT true:  it says you can continue to earn rewards while there are technical repairs going on.  You cannot!  I was only able to access the rewards menu to select "earn rewards" for about 20 minutes on one occasion during the last two+ weeks.  It is frustrating AARP continues to post erroneous messages.  It is strange this problem is taking this long to resolve.  

I purchased 2 gift cards yesterday, one for Papa Johns and the other for LL Bean... And I have received NOTHING from AARP. Today their Rewards site is down for "maintenance". Is this the best they can do?

 First, to be clear---I appreciate AARP and all the various advocacy and policy engagement activities, as well as the car and health insurance....so I renew automatically......I'm writing however, because the free gift, well, it fell apart on the first use---and I'm wondering if anyone else had the same issue....frankly it's really just cardboard is VERY flimsy......I know it was a "free" gift so it's strange for me to complain....I just wish it were of MUCH higher quality so that I could use it----and also let people know that AARP is always high quality.... Thanks!!!

The 'Average Joe' is out of luck on senior discounts on FIOS Home Internet. They just raised the monthly fee $10 per month - another $120 a year. 'Small potatoes' (pun intended as small potatoes prices are increasing) when grocery bills are headed North you say - every money increase is less money in your wallet. Can AARP do anything to try and arm twist Verizon for a STANDARD 65 & older VERIZON DISCOUNT???

  has AARP been hacked? Nobody takes days for maintenance unless they have been hacked.

Is AARP reconsidering its relationship with United Healthcare? UHC leads the industry in denial of coverage, a circumstance which is driving the public at large sentiment away from the company and the whole concept of corporate insurance as the best way to fund health care. And I was surprised that AARP rakes about $200 off the top of my annual payments to its UHC Supplemental plan. It seems to me that AARP might be entirely too cozy with UHC. The health insurance is the only substantive reason for me to pay membership dues to AARP. The Roadside Assistance Plan has been shunted to some sort of AI-Bot system in which one rarely gets to speak to a human about non-scripted details of an emergency situation. The bot actually cancelled a request for help last winter. And its cost has increased 65% in the last seven years. I'll be switching to some other agency (maybe even the dreaded AAA) at the end of the current billing cycle —and pulling the plug on AARP entirely, after 20

I must register my feedback on your long standing promotion of United Healthcare's Med Advantage plans. I work in healthcare, specifically rehab therapy. I have seen first hand the devastating affect Med Advantage plans have had on the quality of care of my patients. Med Advantage plans are often owned by private equity firms that are profit rather than patient centered. Patient stays are cut short for financial reasons when patients are unsafe to return home. Appeals are constantly being filed; some accepted, most denied. And United Healthcare denials in rural hospitals are closing down scarce resources in communities that are already struggling to find care. How is this responsible, AARP? PLEASE rethink your stand on this issue.

You  know it really doesn't seem right that when a person joins they Get a gift, but it doesn't Matter if it's for 1 year or 5. I  would think The gift should be according to How many years. Either  Something different for the amount of years Or a gift every year.

Documents received via USPS offered 5 year renewal at $45, online renewal was $63.  Paid before I noticed that the discount did not apply. Any possibility of getting a refund on the difference? Also, looking forward to using the sweet Versatile Everyday Tote!

I received a thank you e-mail for enrolling in automatic renewal. I did not enroll in auto renewal and in my account it's still asking me if I want to enroll. I am totally confused. I tried to cancel, but don't get to where it shows in the demo, so it seems like the e-mail is a mistake. UGH

just received a quote from Hartford for car insurance in Portland Oregon Their quote is by far (90%!) more expensive compared to other proposals and this is despite my AARP membership , my age and clean record, AARP and Hartford promises to provide lowest rates.I there another company to check to get competitive car insurance rates for over 65?

Ok, I have HAD it with the ads for Progressive Insurance that feature the topic about avoiding becoming like your parents? Since when is that a bad thing???  Sure, a lot of parents weren't great; mine certainly weren't, and I have spent most of my life working to over come that.  But I would like to think that for the most part, parents of our generation tried to do our best when we were raising our children. I worked very hard to make certain that I did a better job of parenting.  Personally, I am offended by those commercials, and I think they just might be contributing to the epidemic of abandoned parents that I have been reading about.  In this time when political correctness is at the forefront, and accepting and respecting all people and their choice of lifestyle, ethnic differences, religious beliefs and a host of other individual differences, why it is still ok to make fun of, and disrespect those of us who have lived many decades?  Aren't we

I've asked for a refund on several occasions haven't received it to this day. This started in April of 2025 I was  sent a email stating that my refund would be sent in 3 days here we are into late August. Every time I call an agent tells me that someone will call me in 3 days. My question is way is necessary for them to call me before sending my refund when they've sent me a email stating they would send refund. They've sent me down a rabbit hole on more than 4 occasions. This company is so quick to take your payment seems to take forever to refund your money. 

CHAIR YOGA advertisement has minimal advertisement signs  ( except the tiny triangle in the upper right corner.Once you are in , the ask for name, email, DOB, to create a " plan" for chair yoga.  I should have known by this time its a gimmick. PLEASE , PLEASE, PLEASE only accept adds that inform potential users that the service is not free before providing personnal information.

Hi, I’d like to permanently delete my AARP online account immediately and remove all associated personal data from your systems. This includes any membership records, login credentials, and stored information. Please confirm once the deletion is complete and that my data has been purged. I do not wish to retain access or receive further communications.

Membership tote, you advertised a nice looking 3 container tote for the vehicle, instead I received a cheap one container carry tote that won't stand up in a vehicle.

So today, September 3, 2025, the chat option isn't working either! Does anything/anyone at AARP actually work?