Skip to main content
W
WW393731
Conversationalist ⭐⭐
February 13, 2026

new member, unable to redeem rewards. Why is this happening

  • February 13, 2026
  • 2 replies
  • 681 views

I can earn points put not redeem them  Told by chat that an escalation ticket will be made.  I will keep a tally to see how long it takes.  Obviously I won't be able to redeem for Feb.

 

 

      2 replies

      C
      CarmaY105065
      Contributor ⭐
      February 13, 2026

      Please don’t expect any solution. They are currently doing the same thing to a friend of mine. A friend has been a member for 4 months and can’t redeem their points. They’ve contacted them on bot and phone over a dozen times. They will not resolve the issue. It’s an extremely simple fix. It takes minutes. 

      W
      WW393731Author
      Conversationalist ⭐⭐
      February 14, 2026

      the multiple replies indicating FRAUD was performed by members makes one wonder how the heck can a person who has only been a member for 10 minutes be accused of this?  From what I am reading this fraud issue is the scapegoat and any member might be accused of this.

      Terms & ConditionsAccessibility statement