AARP Help

Is there any way on AARP's website to opt out of receiving the AARP Magazine, Bulletin and all offers that arrive by mail?

Has anyone ever gotten theirs resolved when they couldn’t redeem their points?  I know a few people who haven’t been able to redeem their points for months. They still have not gotten that resolved. 

Just received a portable phone charger that doesn't work. It was supposed to be a "gift" for signing up for auto renewal.   I couldn't even get the charger to charge as instructed, so not even able to determine if it would charge the phone or not.  It's use is not that important to me, but would like to say to AARP, I would rather not be offered a free "gift" then receive one that is defective. I get that it was obviously used just as incentive to get members to sign on/up for services, not an actual reward..  

The aarppharmacy.com web site does not work. When I go to aarppharmacy.com and then click on "create" to create the Optum RX account, I go to a page where I list name, zip, and AARP mem no. That is all run by HealthSafe ID. HealthSafe ID always says: "(Error Code:10002) User Not Eligible: We're having trouble finding you in our records. Please check that your entries are correct and ensure your Member ID matches the one on your AARP Member ID card." All information entered is correct. Why doesn't Optum RX or HealthSafe ID have my membership number? (It's good until 2028.)If I click on "Sign In" and use my existing HealthSafe ID I get this message:"We’re unable to grant you access, if you need assistance please call our Customer Service Advocates at 1-888-326-1269." If I call that number, no one there is able to help me. They are not trained in that area.Please help. I have spent hours on this to no avail.

if I was a customer service agent on here…. let me know how your experiences are with the customer service. Remember, if I was one on here….please be honest. We need to here about your experiences. 

The only option I see is an auto renewal at 1 year.  How can I renew and get the 5 year discount? 

The past 2 years the AARP group from Lakeland Florida has had a free Shredding documents event. Would like to know if they will be haveing another free Shredding documents event this year. Thank youGeorge Yallum

My wife collects medicate and is under the limit for medicaid eligibility. I collect too much in Medicare to be eligible  for medicaid.Is my wife still eligible for medicaid? 

I joined first week of December 2025.  Where is my uspo delivered magazine?  I am so disappointed. Shirlely Gaffney Reno NV 89510

 I see Princess cruises is now a sponsor of the videos. They used to have their gift cards for sale and AARP discontinued them.  If they're good enough for you to allow them to be a sponsor why not also allow them to sell their gift cards again?

Please correct your website.  When benefits are no longer available and or fix it if there is a problem. Paramount Plus no longer applies AARP discount.  Amazon kindle...I always have issues with benefits not being applied for book purchases etc.  Linking my card with Amazon is not working properly. And with some benefits expiring it would be nice to add new benefits and discounts on foods, groceries etc.

Last year, AARP offered members free tax filing with GetApril. Will that be offered again this year?

Does AARP help with discounts for car batteries?

 I wanted to sign up for the Digital Vaults for Safe Document Storage webinar but you send us to somewhere called CVent that won't allow us to Reject cookies or even just allow Necessary cookies. And no way to tell them Not to sell our personal data.AARP should have staff that understands that is not acceptable in this day and age! Privacy concerns are real. -Bill 

Is there a discount offer for the $139.00 annual Amazon Prime membership for AARP members?If not, AARP should work with Amazon to get one in place. I'm pretty sure Amazon would be willing to do this for us!

Need airport cards

This is happening way too often! Why can't you guys this these issue fixed?  It is the same thing every month.

I have the same "2026" yellow party ad for weeks & CANNOT access the secret code??????There are NO cookies in my hard drive, and the "cache" is minimal. Now it says, "BAD GATEWAY" and it took to long for AARP to reply?????

Recently, Daily Crossword, Best Crossword Themed, and Fill Ins have stopped keeping my scores.  It doesn’t even show that I have played them.  I still enjoy playing them every morning, but I would like to see my monthly progress. Thanks 

Just got a notice from the YMCA stating that my membership is ending due to United health care dropping support for my Y.  I have the aarp medigap plan g.  This is really disappointing as the Y has a nice pool and is great for seniors. I really don't want to go the some other gym with no pool or with all the young people.  I have friends at the Y too.  Why would United health do this? Please get them to reverse this change. 

 I have an Samsung Galaxy Tab S7+ tablet that I have loaded the AARP Now app on because I enjoy viewing with a larger screen than the one on my phone. I also like viewing in landscape mode. I have a keyboard that attaches to my tablet because I do not care for "on-screen' keyboards due to a trembling condition I have with my hands. That is to say, I always view my tablet in landscape mode. Unfortunately, the AARP Now app for Android does not support landscape mode, leastwise not on an Android tablet, About 4 months ago I called AARP Support Center and explained this problem. The person I spoke with walked me through the basics (ie, was screen rotation on my tablet enabled, etc.). She insisted that it worked as she tried it on her tablet and told me she could view the online AARP magazines in landscape on her iPad. Apparently she did not know that an iPad runs on Apple IOS and Samsung tablets run on Android, I explained to her that she really needed an Android tablet to experience

   I continue to receive this error message while attempting to open The Daily Puzzle. It happens only in Google Chrome. Safari works fine each time. I can temporarily fix this by restarting my MacBook, but it isn't long before it reappears. Your developers are attempting to drop a cookie file (or edit an existing cookie and compounding the data) that is incompatible with Chrome. Please fix. Let me add that there are other AARP game sites (namely Mini Crossword and Daily Crossword) that I access regularly (daily) that don't not share this problem. It is only with the Daily Puzzle.   

Reward points for activities, etc should NOT expire!!If you earned them, they should not take them away. How else can you work to attain a balance high enough to get something that is worthwhile and something small that you did not need in thr first place.Someone in charge of Rewards should investigate, change that bad policy and let us all know .

Smart strategies for caregiving finances BROKEN still. it has been over 8 hours and still Domino GC broken even after watching videos multiple times. States you have already watched videos but the pop up window to CLAIM Domino GC is broken and only has the word TEST on it. Looks like 19 others have also commented on this issue on lesson page.  Update- still broken on Dec 01 @ 1:46 pm. Videos show 300 point value now instead of 600 points, but anyone who did videos earlier shows video completed already but does not allow to redeem with points. Still unable to receive credit for viewing videos and to redeem for Domino GC. Also, the word 'TEST' has been removed on the pop up page where the word "CLAIM' should be. Still waiting for the fix. Update - still broken on Dec 02 @ 10:10 pm.  They are working on it?Update - still broken on Dec 03 @ 1:31 pmUpdate still not functional on Dec 04 @ 4:03 pmUPDATE - NOW THEY ARE OUT OF STOCK on Domino GC on Dec 04 @ 11

I booked a car through the AARP link to Avis for my husband's and my trip to London last October. When we arrived at the Avis counter, we were told that the no cost additional driver was not applicable. After arguing for a short while about their denial of our benefit, we reluctantly agreed to pay extra for the second driver (~$170) rather than use a different credit card which would have forfeited our primary car rental insurance (more costly) or cancel the car rental (not an option). I tried reaching AARP via email without success and am still chasing Avis's headquarters for reimbursement of the additional money we were required to pay. It is now three months after I initiated our request and we are still waiting for Avis to resolve the issue. At the very least, I cannot see us ever renting from Avis again. Their customer service has been abysmal. However, being unable to reach AARP via email is unacceptable and is giving me great pause about renewing my membership. If