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Contributor ⭐
December 9, 2022

Hartford Insurance not shipping the promised free gift of a duffel bag

  • December 9, 2022
  • 62 replies
  • 32312 views

I have tried many times to get Hartford Insurance to ship me the free gift that was promised for getting an auto quote but haven't been successful in getting them to meet their commitment. This is extremely disappointing. I am being given the runaround by their reps.  

62 replies

Contributor ⭐
August 8, 2025

Wow this is still happeneing in 2025! I am having the same experience! What a SCAM.

Community Champion ⭐
August 8, 2025

I'm sorry to hear you didn't receive the gift from The Hartford @MichelleF269574, I can understand your concern. If you haven't already, I'd recommend you to reach out to The Hartford at 1-800-684-5518, so they can provide the status. - Diana G.

Contributor ⭐
September 19, 2025

Just received a Hartford quote. It was $700 more than what I have now. I asked for my free gift but have not received a response. This is a Hartford/AARP promo so AARP should be involved

Contributor ⭐
October 16, 2025

Yep, same here. I spent time filling everything out, honestly looking to see if we can get a better deal on a bundled package and they were way off the mark too expensive but I did not see anything about the option to receive the free bag! To be honest, that was what triggered me to see if we could find a better deal! But now they are not holding to their end of the deal. That shouldn’t be happening in 2025! C’mon guys. 

Contributor ⭐⭐
October 16, 2025

Yea they wouldn't even discuss my options because they said I had too many claims despite them being not my fault. And then they dont give the bag. Its all a scam and AARP is part of it. Taking advantage of older people. Im shocked that @AARPConsumerCare will not even stand up for us even though they are the ones to promote it. Its really sad. Im trying to decide if I want to renew my membership because if their top people wont follow up with the company they wont be there for the bigger issues. The bag is minor but its still something. #nothappyatall

Contributor ⭐
March 26, 2026

Just got this from Hartford - Klingon Math!

 

Contributor ⭐
June 12, 2026

I got mine today from getting a quote 3 weeks ago. Very nice. Person who I called said when got a response about the quote that I could call back in and I did and was no problem to send me a bag. 

Contributor ⭐
June 12, 2026

 

Contributor ⭐
June 12, 2026

It’s all packaged very nice and air taken out so it would take less space.