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- Syncing Fitness Tracker with AARP Now to earn Rewa...
Syncing Fitness Tracker with AARP Now to earn Rewards points
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Syncing Fitness Tracker with AARP Now to earn Rewards points
I see that you can sync your fitness tracker to the AARP Now app and earn Rewards points for hitting fitness milestones. However when you drill down to the instructions it says you need v3.20 of the AARP Now app to sync the fitness tracker, yet my Apple App Store only has v3.19. I have AARP support looking into this but wondering if anyone else has been able to find v3.20 and/or sync their fitness tracker (specifically Apple Health on the iPhone).
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@PaulH732761 AARP Rewards syncs to the following devices:
Apple Health - Fitbit - Garmin Connect - Misfit. If you're still having trouble, please call 1-888-OUR-AARP (1-888-687-2277) and a member representative can assist you.
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That did something. I received points as of today (11/1) for 10K steps and for 120 miles in a month. Thanks! I'll have to watch it the next few days but this really should be a "set it and forget it" process.
Still, it looks like I missed out on my 10/30 and 10/31 points for steps.
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I am now longer getting points for my steps. Who do I contact?
AARP Now app is synced with my Health app.
The last day I received points for steps was 10/29. Per my Health app (and Apple Watch) on 10/30 I had 19,162 steps, no points given. On 10/31 I had 18,693 steps, no points given. Already today I'm over 10K.
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@lhl504 You earn points for every fitness milestone you hit. You can sync a Fitbit, Garmin, Misfit, as well as Apple Health that is on your iPhone, so you can sync either your iPhone or FitBit. Wearable trackers tend to be the most accurate, so I may suggest syncing the Fitbit.
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@randymi1953 Sounds like you are having an issue in the AARP Now app -- thanks for letting us know about that. To get you up and running, try syncing your device online here: https://aarp.info/2BYZeNj
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Thanks for those suggestions, @MeredithB910151! It's so helpful for us to hear from users like you.
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I'm also NOT receiving my 10,000 steps/day points from my fitbit! Both the AARP site & fitbit site show they are linked & I just had a lengthy conversation with fitbit. They say the only 3 things AARP requested to be shared is: "nutrition, heartrate, weight". NO request for "activity/walking/exercise/exertion"--or whatever term AARP wants to use for number of steps I take! Hey AARP---how about fixing this???
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Thanks for the advice. Just needed to log out and log back in and then follow your easy and clear instructions
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I have the same problem. I read the FAQ and it says you opt-in to rewards and then select sync fitness tracker. Well, it seems that if you have already opt'd-in to rewards then there isn't an option in the app to sync fitness tracker. I called to get this escalated.
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@randymi1953 I sent you a private message asking for specific information to help troubleshoot if you are still experiencing an issue, please reply Thanks.
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I have removed the App 3 times, detached AARP on the Fitbit website 3, times reinstalled the Fitbit app 3 times, still no points.
I also have subscribed to all the newsletters and haven't received any newsletters since day one of the new Rewards program either.
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No. Still won't let me connect to fitbit. When I click on "fitbit", then the red box @ bottom of page, NOTHING happens! No solved answer from AARP either. Very frustrating!
P.S. fitbit still says AARP is NOT a participating company with them
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