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After everything else failed, I tried one more time.  I disconnected the Fitbit from my AARP account and when I reconnected I checked all the options of what I wanted tracked.  Prior to that I had not.  It seems to be tracking fine now.  
lk8154694 01-31-2020 08:29 AM
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It is linked but still not working.  To date, I'm missing points for 36 days or 5400 points that should be added.
lk8154694 01-08-2020 03:05 PM
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Thank you for the tip!  I went through what you recommended and the only thing there was the AARP rewards program.  I had deleted the other one earlier.  It worth a try!  Thanks again for the suggestion!!
lk8154694 11-20-2019 05:47 AM
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1
Kudo
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I've made two contacts in the past month and this issue still has not been resolved.  Ever since changing the reward points program, I've failed to receive any points for my Fitbit steps.  I've disconnected and reconnected to no avail.  It's very fru...
lk8154694 11-19-2019 02:37 PM
1
Reply
0
Kudos
24511
Views
After everything else failed, I tried one more time.  I disconnected the Fitbit from my AARP account and when I reconnected I checked all the options of what I wanted tracked.  Prior to that I had not.  It seems to be tracking fine now.  
lk8154694 01-31-2020 08:29 AM
0
Replies
0
Kudos
24045
Views
It is linked but still not working.  To date, I'm missing points for 36 days or 5400 points that should be added.
lk8154694 01-08-2020 03:05 PM
1
Reply
0
Kudos
10486
Views
Thank you for the tip!  I went through what you recommended and the only thing there was the AARP rewards program.  I had deleted the other one earlier.  It worth a try!  Thanks again for the suggestion!!
lk8154694 11-20-2019 05:47 AM
0
Replies
1
Kudo
24370
Views
I've made two contacts in the past month and this issue still has not been resolved.  Ever since changing the reward points program, I've failed to receive any points for my Fitbit steps.  I've disconnected and reconnected to no avail.  It's very fru...
lk8154694 11-19-2019 02:37 PM
1
Reply
0
Kudos
24511
Views
After everything else failed, I tried one more time.  I disconnected the Fitbit from my AARP account and when I reconnected I checked all the options of what I wanted tracked.  Prior to that I had not.  It seems to be tracking fine now.  
lk8154694 01-31-2020 08:29 AM
0
Replies
0
Kudos
24045
Views
It is linked but still not working.  To date, I'm missing points for 36 days or 5400 points that should be added.
lk8154694 01-08-2020 03:05 PM
1
Reply
0
Kudos
10486
Views
Thank you for the tip!  I went through what you recommended and the only thing there was the AARP rewards program.  I had deleted the other one earlier.  It worth a try!  Thanks again for the suggestion!!
lk8154694 11-20-2019 05:47 AM
0
Replies
1
Kudo
24370
Views
I've made two contacts in the past month and this issue still has not been resolved.  Ever since changing the reward points program, I've failed to receive any points for my Fitbit steps.  I've disconnected and reconnected to no avail.  It's very fru...
lk8154694 11-19-2019 02:37 PM
1
Reply
0
Kudos
24511
Views
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Date Registered ‎10-19-2014 08:49 PM
Last Visited ‎11-24-2023 09:08 AM
Total Messages Posted 4
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