AARP Help

I am an AARP member, but I totally disagree with their Social Security advocacy campaign.  The Social Security system IS going bankrupt, and benefits WILL need to be cut unless changes are made to put it on a sound financial footing.  The most promising approach to do that is to eliminate the cap on wages subject to SSA tax.  Your argument that "It is our hard-earned money" is the wrong message to be sending, since it implies that people should only be entitled to benefits in proportion to what they contributed the system.  Social Security is a social safety net.  Even low wage earners who did not contribute a large amount to SS taxes in their lifetime are entitled to dignity in retirement.  Conversely, rich people who may have paid much more in SS taxes during their lifetimes should not receive greater benefits than lesser earners.  Wealth and income inequality in the US has become so extreme, that the only way for Social Security to remain solvent is to treat it as a wealth redistrib

Is anyone else getting an error message when you try to redeem points for an instant win?  I keep getting: Oops! An error occurred. Please refresh your browser to get back on track.  I can’t figure out how to fix the problem. 

I am writing to request the deletion of my account on the AARP platform. I have carefully considered this decision and would appreciate your assistance in permanently removing all my personal information and associated data from your systems. Thank you for your attention to this matter.

Why do you continue to promote Consumer Cellular?  They did not treat me fairly after I joined them on your recommendation.I moved my cellular service from AT&T thinking I would get a better price with better service.  I also needed a new phone.  After buying a new Consumer Cellular Apple Iphone and having their service for nearly 4 weeks, I decided to discontinue my relationship with Consumer Cellular because I had continued problems with its service.  When I went to move my service back to AT&T and to activate the new apple phone I got through Consumer Cellular with AT&T, I learned that my new phone was locked and needed Consumer Cellular to unlock it.  Consumer Cellular informed me that in the contract that was displayed on their web page, it says that if I buy a new Apple Phone through them, I can’t have it unlock for six month after I purchased it.  This means that, even though I can cancel my service at anytime, I can’t unlock my new phon

Our AARP United Health supplemental insurance premium has increased 44% since June of 2024.  That is crazy.  Are you doing anything to lobby congress about the cost of health insurance??????

[Monday 11/2/26 7pm ET]Can someone look into this AARP Darryl ​@DarrylL35959 , AARP Jen ​@Jen ?And please release the 2 posts I made in your grief forum.Thanks,Nicole 🤗 💛

 Hello, Ever since joining AARP and often in spurts - we seem to have experienced a large increase in junk mail via USMail either from AARP and/or from third parties co-branded w/ AARP or otherwise associated with AARP - or maybe AARP shared our contact info. I would like to 100% stop this. No more junk mail offers. No more sharing of our address with 3rd parties.  Suggestions on where/how to do this? Thanks,

Over the last MONTH I have reported a problem with my ability to redeem rewards points via chat and telephone.  It's always the same:  "I assure you the investigation into this problem is ongoing."   The CSR really has no idea what's going on.  Nothing has been done.  It's an account issue that should take 30 seconds to solve.  I'm not just being cynical.  I taught Information Technology at university for 30 years.  Everything is done online in 2026.  It's just not that hard.

We booked a rental car for 25 days through AARP, thrilled at the savings we incurred. We were charged when we booked by AARP. When we got to the rental counter at Logan Airport, the rental agent was confused that we had booked with AARP, and then saw that they use a third party, mentioning Priceline. We were sent to Enterprise for the rental, which was also a nice surprise, having used them exclusively in the past but had to make a change when their costs went sky-high.Fast forward a month and my credit card statement now shows a duplicate charge for the rental by Priceline. I don’t have any activity on my Priceline account. Calling the number ON the statement for the charge gets me nowhere as their agents can’t find my rental either. Enterprise can’t do anything because they only show that they charged me for tolls. Which loops me back to AARP, and I am unable to get in touch with a person to help me with this.We booked with AARP. The initiated everything from that point and it is the

Is there a television set that is friendly to seniors, i.e. does not have a complicated remote and initial screens that have all kinds of unnecessary icons?

I have serious concerns about using American Home Shield. We had a problem with our HVAC system that, after a month, has not been fixed. In that time, (1) I was told that the unit is working normally in spite of the fact that it is frozen over and does not work at all, (2) One of the their vendors tried to shake me down on buying a replacement unit -  to replace the one that they reported to AHS as working, (3) AHS then sent me a quote on a new system that they make money and at the same time, they were telling me that my current system works. My view is that they have institutionalized wearing down their customers and trying to squeeze more money out of them rather then performing the service they are supposed to provide. My experience with them is that their vendors are not very good and simply do not care. I have had electricians from AHS that have misdiagnosed a broken light switch as a home wiring issue that would need $1000s to repair. I had a plumber 2 month ago profess to not k

We are looking for a good contractor that will build homes in Cullman County Al. Any suggestions? 

I would like to change the name on my second membership person. How how do I go about that?

How do I cancel my subscription and get a refund?

I received dozens of AARP renewal letters in the last year or so, often promoting a soon-to-expire special rate that is it special and isn't expiring. I generally support what AARP does, but i'm not renewing because I don't support this manipulative, annoying marketing.

As a newer member, I find AARP to be pretty great, and I'll continue to be a member. But I have a criticism of some of the deceptive and manipulative marketing tactics used by either AARP or AARP-sanctioned partners. These are: 1) Marketing mail that use cards that appear at first like a gift card of value, but really are just print outs of the "savings" you could get if you buy the insurance, etc. 2) Fake polls.   An example is answering poll questions like, "Do you support Social Security?".   These are blatantly just to get clicks, and are not good faith gathering of information. Using these tactics on a population of people with increased susceptiblity of deception isn't a good look.  I'd prefer AARP have a set of standards for marketing that prevented the low-brow tactics. Again, overall great, just offering criticism if it helps.   

Here's how I successfully resolved the interrelated problem with The Hartford raising the insurance premium dramatically for my auto insurance even though I have an excellent driving history, and AARP acting helpless to leverage the matter with its business partner (i.e., The Hartford) ... I recently dropped The Hartford at renewal time in favor of a different carrier (Progressive) and, in the process, save substantial money. I subsequently called AARP and cancelled my membership and will be receiving a prorated refund of my five-year membership payment (more savings for me). If more people took this approach and there was a decrease in membership, perhaps AARP leadership would redirect its energies to be more member centric? It seems that AARP has lost its way helping members in favor of income from royalties paid by business partnerships. 

I've been a AARP member for many years.   I always hear and see advertisements about a free gift.   I've never, ever received a free gift ever upon auto renewal or my initial enrollment .  How come?  I should have received about  5 gifts by now.....no?

This browser extension has not been working for the past several days. Has it been discontinued?

Hello AARP Jen ​@Jen !!!I keep forgetting to mention this. NOT an emergency, but something is NOT working correctly.📸[*** Attachment]The attached error message "pops up" RANDOMLY when using your site.For now (Friday 11/6/26 7:43am), when I responded to a thread.But it also happens at other times.Thanks, Nicole 💛🤗 

When I click on the link to the free entry for the Instant Wins, I get 404 Not Found.  This happens with all of the active Instant Wins.  I get this on my PC and on the AARP app on my phone.  Please fix this.

Anyone have the lastest AARP magazines who can look up an advertisement for GLOVES for Parkinson tremors?  It wasn’t long ago - last month or two.  The ad was around page 40 - 50.  I’ve misplaced it and would like to check out the product. Thank you in advance

I enjoy playing AARP games but anymore too much time is wasted on long playing advertisements.  I do not like waiting 5, 10 or more minutes while an ad I am not interested in plays.. I used to be able to skip ad, but now the wheel that spins for free coins covers up the skip ad. Very disgusted.

Hey Everybody!I see a new sweepstakes out there on the official rules with the description:$2,000 Thankful for Our Community Sweepstakes* (11/01/2026 - 11/30/2026)However, there is not a new tile in the online catalog to enter the Sweepstakes (doink🙃)The official rules state that there will be two winners of $2,000 each.Maybe someone else out there is able to find the tile? I’ve searched several ways.​@Jen ​@AARPTeri Thanks!Andrew

Not sure who to address this to,  (IT department)?        I noticed after the AARP app update, last week actually, the ability to respond in discussions didn’t work on my iPad. It’s Readable, but not able to bring up the keyboard, no text box appears.  Only Cancel and send button.  Totally fine on a computer, totally fine on iPad using a browser, but it looks like the update to the app is where the glitch is for this.   — I’ve deleted and reinstalled app. Rebooted, etc.— I’ve updated the Apple IOS software to the newest version for my iPad which is a relatively new IPad with the latest version that was also released. I can deal with it for now, by using Browser on iPad, or using computer for community discussion participation, but wanted to let IT know about this.   Don’t really relish calling, and since I can use a workaround, I’m good.  But just a heads up to IT. Thanks!  👍