Contributor ⭐

Technical website issue: How can I remove red AARP horizontal bar on website?

Forum|Forum|2 years ago
February 9, 2024
39 replies
14175 views

Since today, the red AARP horizontal bar on every page no longer stays at the top of the page but moves when I scroll down through the page. It is blocking portions of each page. Is there a way to make the red bar stationary at the top of the page? It's annoying. I think Chrome just updated today so it probably has to do with that browser. Thank you.

This topic has been closed for replies.

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rs10389623

Contributor ⭐

It is August 17,2024 and I have the same problem. It is very annoying.

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bigdog9

Contributor ⭐

Amazing to me that this issue is ongoing ...still it was fine for a couple weeks now its gone to crap again...very poor site to work with.

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AARPConsumerCare

Community Champion ⭐

@bigdog9 Thank you for letting us know. Are you experiencing the mega menu opening over the webpage? The mega menu displays when you hover your mouse over the navigational links (e.g., Health, Money, Work & Jobs, etc.). Check out the details and steps to close it here: https://aarp.info/3SS66UG. - Janelle M.

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brewster126

Contributor ⭐

I have been having this same problem and it is very frustrating. It is now March and still hasn't been fixed.

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AARPConsumerCare

Community Champion ⭐

Hi Brewster126! This issue has been resolved. If you are having an issue with a red banner, please send us a private message so we can assist. -Sue J

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KarenE365438

Contributor ⭐

I still have the problem on my iPad. I renewed my membership because I played the games and I now regret that decision.
Karen E.

AARPJanelleM

Community Champion ⭐

@jeanbean50 @chappy208 @davidscott1 @cynthiam722433 @cw34293 @fashiondol @MaryK60871 @mspitz09 @reneem335680 @bigdog9 @Skipperl @mrdrod87 @lisaann22 @nctarheel Hey everyone- thank you for reporting this issue. Our team is aware and working to get it resolved as soon as possible. You can try turning off ad blocking software as this has helped some users. Please check out this thread for more info: https://community.aarp.org/t5/Games-Talk/AARP-Games-Red-Bar-Website-Header/m-p/2538107#M4448

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davidscott1

Contributor ⭐

And still no activity on what appears as a simple correction. AARP is not even trying to collect ad revenue and just pushing their own desire to get more subscribers to shift to automatic renewal. Every time I now play Daily Crossword, the only game I can play, I kick myself for doing a 5 year renewal 2 years ago being loyal to AARP. Bet I do not do that again, if I renew at all.

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as4944

Contributor ⭐

I feel the same way, have been a member for 25 years and having the games blocked

by" sign up and renew" does not sit well, especially with members only games. It is too aggravating to play anymore and I am appalled by this stupidity on their part. I also had about 50 renewal notices in the mail. What a waste of resources, they started way before the renewal date and went on way after I had paid already.

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chappy208

Contributor ⭐

I am having the same issue -hopefully someone is monitoring these community chats and will get it straightened out!!

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davidscott1

Contributor ⭐

I am having the same problem and tried to get help with AARP chat. They offered to share my screen with them that I refused outright. Total waste of time. This is the second time of asking for help with games, the other was the nag screen on marjon(?) and the same lack of understanding.

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cynthiam722433

Contributor ⭐

Same here. It covers part of the Word Wipe game when I try to play it. Very frustrating!

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iam222w622

Contributor ⭐⭐

Yes, me too! It makes playing Word Wipe even harder!

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cw34293

Contributor ⭐

I am having the same problem and I'm using the Firefox browser.

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iam222w622

Contributor ⭐⭐

A. Try using Microsoft Edge. It opens as a small size that fits for my screen. Just don't

expand the size or it does not fit.

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fashiondol

Contributor ⭐

Having the same problem. Not just one task bar, now two task bars. Searching for a different game that is free. What a bummer.

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iam222w622

Contributor ⭐⭐

Try using Microsoft Edge. It opens as a small size that fits for my screen. Just don't

expand the size or it does not fit.

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MaryK60871

Contributor ⭐

Yeah, I have been having the same issue and it's annoying. I even tried disabling my adblockers to see if it would stop and it didn't. I hope they fix this soon, because like others said, playing the games right now is just impossible.

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reneem335680

Contributor ⭐

Ditto! I'm ready to give up on aarp games. I can't see the whole game. Not fun anymore.

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mspitz09

Contributor ⭐

I'm with you. This is so frustrating. Is anyone at AARP website listening to us???

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Skipperl

Contributor ⭐

Same here, cleared cache and whatnot, no change, happening on two different computers. Rebooted, re-logged in, no help

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AARPConsumerCare

Community Champion ⭐

Hi Skipper! We are aware of the issues and are working to correct it. Turning off the ad blocker resolves the issue, and turning it back on resurfaces it. -Sue J

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