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Contributor ⭐⭐
June 20, 2017

BEWARE the new(ish) Clorox "Smart Tube" technology!

  • June 20, 2017
  • 22 replies
  • 51687 views

Clorox has made a blunder comparable to the "New Coke" debacle: The company went "all in" with their commitment to a new spray bottle design that is featured on virtually every one of their spray cleaning products.  The sprayer on this bottle must be lined up with the integral tube that delivers the product right until the bottle is just about dry.  The problem is, this lining up means the top cannot be screwed into the bottle.  It snaps, very, very weakly, into the bottle, allowing it to sink its tube top into the bottle's integral tube, built into the side of the bottle.  On major complaint sites, this system is attacked en masse. On the government consumer complaint site, it receives one out of five stars.  Be very careful if you are unfortunate enough to have this terribly designed bottle in your home/under your kitchen sink.  I was using the bleach spray and it popped right off the bottle, splashing bleach everywhere!  I have since found that other Clorox spray products have the exact same problem.  I strongly urge you to find a different company's (hand) spray cleaning products until Clorox trashes its Smart Tube technology.  Smart Tube is Stupid!  You've been warned.

    22 replies

    fffred
    Conversationalist ⭐⭐⭐
    February 6, 2020

    wow, I had no idea this was such a common problem. I have hated those dang new Clorox bottles for several years and intended to not buy such a product again (had bought like a 4-pack at Costco). I had no idea this problem was discussed on YouTube and so many other places. I only happened to stop in this forum and caught sight of this. Interesting.

     

    Still though, any cleaning product that I have to research how to re-build their dispenser and watch slow-motion videos on how to do so...isn't for me. Sorry, Clorox.

    Contributor ⭐
    January 13, 2020

    Love Clorox Clean-up, but frustrated by "Smart Tube Technology" spray bottles that stopped working one-third of the way through the bottle. I thought the pumps were failing, but found instead it is a problem with the seal of the pump down-tube to the bottle (this seems to especially be a problem with Clean-up, as opposed to other Clorox products using this bottle). Found a fix: remove the pump and apply a generous coat of petroleum jelly to the outside of the red portion of the down-tube. Instead of pushing the pump straight down, I insert it at the 9:00 position and then rotate to the 12:00 position while pushing down. Give the spray trigger several pulls to prime the pump and you are back in business.

    Contributor ⭐
    April 18, 2020

    I'll be darned...this petroleum jelly trick WORKS! On both bottles! Yay!

    Contributor ⭐
    March 27, 2019
    sgm55Author
    Contributor ⭐⭐
    March 27, 2019

    That is NOT a fix for this terrible gizmo!  That simply shows how to snap the top on.  That top is the very one that snaps right off when in use.  Do NOT buy this type of spray bottle, EVER!

    Contributor ⭐
    March 27, 2019

    It's probably just me but it worked. Sorry you're having such a problem.......I know how frustrating it can be when things don't work.