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Contributor ⭐⭐
June 20, 2017

BEWARE the new(ish) Clorox "Smart Tube" technology!

  • June 20, 2017
  • 22 replies
  • 51437 views

Clorox has made a blunder comparable to the "New Coke" debacle: The company went "all in" with their commitment to a new spray bottle design that is featured on virtually every one of their spray cleaning products.  The sprayer on this bottle must be lined up with the integral tube that delivers the product right until the bottle is just about dry.  The problem is, this lining up means the top cannot be screwed into the bottle.  It snaps, very, very weakly, into the bottle, allowing it to sink its tube top into the bottle's integral tube, built into the side of the bottle.  On major complaint sites, this system is attacked en masse. On the government consumer complaint site, it receives one out of five stars.  Be very careful if you are unfortunate enough to have this terribly designed bottle in your home/under your kitchen sink.  I was using the bleach spray and it popped right off the bottle, splashing bleach everywhere!  I have since found that other Clorox spray products have the exact same problem.  I strongly urge you to find a different company's (hand) spray cleaning products until Clorox trashes its Smart Tube technology.  Smart Tube is Stupid!  You've been warned.

    22 replies

    Contributor ⭐
    June 28, 2025

    I I despise these smart tube technology bottles. Nearly every one that I have had has leaked. You cannot turn them to off position and lay them on their side in a plastic tub without the Clorox leaking out onto everything and crystallizing around the neck of the bottle. Because of the way the top fits on you cannot "tighten it down" to make a good seal. You just have to rely on the "pop it on' type technology that does not tighten well enough to prevent leakage. I just finished cleaning up another mess inside of one of my cleaning supply tubs because another one of these leaked. When I pulled it out of the plastic tub crystallized bleach went everywhere and I had to mop up the floor too.

    Contributor ⭐
    March 1, 2026

    Does anyone think to make mass calls to the company with their complaint?? They don't read these boards. It's just a waste of time to post on them if you're trying to get a company's attention. If you're just looking for people to validate your complaint, this is the place to post.

    SereneSeagull
    Community Champion ⭐⭐⭐
    March 1, 2026

    And since this post was from 2017 as well, @j969035t 

    Contributor ⭐
    July 7, 2026

    Could not agree more. This Clorox packaging is a poorly-designed disaster. I wonder how much of this product is thrown out because the dispenser fails?