Through The Caregiver’s Journey, Nancy brings her business expertise, caregiving experience, and skills as a Certified Caregiving Consultant to improving the lives of dementia family caregivers with frank and actionable insights and advice – something there is not enough of in the marketplace. Through short and engaging podcasts, Nancy and Sue map out solutions that caregivers are desperately seeking. In doing so Sue and Nancy are empowering dementia family caregivers with the knowledge and confidence they need to navigate their journey with fewer surprises and more resources. Prior to founding The Caregiver’s Journey, Nancy spent 16 years as General Manager of Strategic Operations at Verint Systems, a leader in customer experience (CX) automation.