Hi there, I keep clicking on the link https://www.aarp.org/rewards/redeem/ and it keeps bringing me to the same "get started with AARP rewards" page. I've signed up but it's like a loop that keeps bringing me back to that same page. Is the site broken right now?

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CarolynB64593

Contributor ⭐

They need to fix it.....it's May 13th and it is still doing the same!

AARPJanelleM

Community Champion ⭐

@ll105 There was a glitch with those cards and our team had to pull them from the catalog. Once the issue is resolved, we will be listing them on the redemption site again!

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shellig569081

Contributor ⭐

Says I can’t join rewards program because I live in the United States Virgin Islands only the upper 48 states can join !!!! that sucks!!!!!

BellaD105782

Contributor ⭐

Can't a stateside friend buy for you?

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DebbieE451783

Contributor ⭐

Hi, I went to buy some princess cards for my upcoming cruise. However I no longer see them on your site. Have they been discontinued? Thanks

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JohnB355304

Contributor ⭐

It would seem so. My wife tells me that she remembers seeing somewhere that the deal was to end on May 31. And I don't see it on the AARP site any more either.

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DebbieE451783

Contributor ⭐

Oh wow. I must have missed that. I should have bought more last month. Thanks

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PeggyH861894

Contributor ⭐

Help! I called Princess Cruiseline and they will not take their own gift cards! I was told to call a travel agent and a travel agent could process my transaction using your AARP Princess Gift Card. My question is, can I get a refund if no one will take my Princess Cruise Gift Card?😳

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DebbieE451783

Contributor ⭐

Did you book directly with Princess? I am w/ a discounted cruise agency, and my TA applied about $2000 worth of these gift cards with no issue for my final payment last week. Remaining gift card balance, I was told I can use on the ship. She told me, just go to guest services and have them apply to my account. What I did find out recently though is that I can not use their gift card to buy a shore excursion or anything else in advance.

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jhesselb

Contributor ⭐

Do the AARP Holland America gift cards have expiration dates? Are they refundable if I cancel my cruise before payment? I see that there is a limit to how many one person can buy in a month, but is there a limit to how many I can buy over several months? Is there a limit to how many Holland America will accept?

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ll105

Contributor ⭐

If you cancel, the money is put back onto the original gift card. If you put the value of the gift cards onto your ship on board account and you don’t spend it all, the unused balance is put back onto your original gift card.

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pw6874

Contributor ⭐

Are the Holland America gift cards no longer available? Or will they be back at some point? Thanks in advance!

AARPJanelleM

Community Champion ⭐

@pw6874 The gift cards are updated often based on availability, but there are currently Holland America Line gift cards available on our redeem page here: https://www.aarp.org/rewards/redeem/#sort-by=default I'm always here to help!

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CynthiaP864603

Contributor ⭐

I have been unsuccessful in getting to where I can purchase Holland America gift cards. The link above got me to a generic description of rewards program. I have searched and clicked around website without success. Can you please assist? Thank you

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DebbieG227341

Contributor ⭐

I should of read the forum before purchase of RCCL gift cards. I did not read it because the process with Carnival was almost flawless. A small hiccup but it was resolved promptly.

It looks like I am not the only person with an issue on redemption with RCCL. AARP will lose clients if they keep this vendor. Yes there are instructions, yes there is fine print. However the verbiage is very conflicting. I hope to have resolution by 1/29/2024. If not, shame on me. I promise you that AARP nor RCCL will ever have me in this predicament again. They say NEVER say NEVER, but I mean NEVER!

******DO NOT BUY RCCL gift card through AARP. ******

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sc88276670

Contributor ⭐

I was considering buying some. What was the issue?

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DebbieG227341

Contributor ⭐

If you are going to apply to booking it may work, I’m not sure. You cannot use for onboard credit excursions or anything of that sort. My cruise was paid in full when I purchased. I thought I could apply to excursions, onboard credit etc.. after sending an email and waiting 10 days .. I’m basically stuck with a gift card requiring me to book another cruise , unless you want to purchase it from me.

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SuzanneM438936

Contributor ⭐

What does it mean on Holland gift card site that says I couldn’t purchase cards because I hadn’t made 5 standard purchases??

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AARPConsumerCare

Community Champion ⭐

Hi @SuzanneM438936, please call our AARP Rewards specialists at: 1-866-451-6305 Monday through Friday, 8 a.m. - 8 p.m. ET. - Diana G.

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HiumancarmanC861311

Contributor ⭐

Hi, I am trying to go to the reward page. But it need to verify by phone before entering the page. I am a Canadian and dont have a US number. How do I verify?

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AARPConsumerCare

Community Champion ⭐

@HiumancarmanC861311, only users within the 50 United States and the District of Columbia can participate in the AARP Rewards program. Here you'll find the AARP Rewards Terms and Conditions: https://www.aarp.org/about-aarp/rewards-terms-and-conditions - Diana G.

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af1681

Contributor ⭐

The system doesn’t recognize my US phone number. It’s VOIP.

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lp7415

Contributor ⭐

How long does it take the gift cards to make it to my Inbox?

I have purchased 2 and I'm surprised I haven't received verification.

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AARPConsumerCare

Community Champion ⭐

Hello, thanks for reaching out. Digital Rewards will be delivered to the Participant's email address associated with their http://AARP.org?cmp=SNO-LITHIUM---&socialid=13076690814 Online Account within 24 hours for orders submitted during normal business hours (8 am - 5 pm EST, Monday – Friday).

If it's not in your Spam or Junk folder, and it's been 24 hours since you purchased or redeemed the item, please contact us, and we can check the status. You can:

Chat with us online using the CHAT icon on the right.
Call a dedicated Rewards Specialist at 866-451-6305. We are available Monday through Friday, 8 a.m. - 8 p.m. ET. - Daniela R.

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