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JohnD261996
JohnD261996
Contributor ⭐
November 21, 2025

You haven't finished customizing your AARP membership

  • November 21, 2025
  • 5 replies
  • 1191 views

I keep getting emails saying "You haven't finished customizing your AARP membership".  

How do I make them stop?  

 

      5 replies

      A
      AARPConsumerCare
      Community Champion ⭐
      November 21, 2025

      I can understand your concern, @JohnD26199. Please reach out in a private message to take a look at the email you received.

       

      You may need to enable your private messages first. Check our article for the instructions: https://aarp.info/47hWcl7 - Diana G.

      JohnD261996
      JohnD261996Author
      Contributor ⭐
      November 23, 2025

      There is no "private messages tab" in "preferences.".  

      A
      AARPConsumerCare
      Community Champion ⭐
      November 24, 2025

      No worries, @JohnD261996. If you do not have the private messages tab, please reach out to us via chat, text or phone. Here's how: https://aarp.info/3epCObA - Diana G.

      P
      poppy89
      Contributor ⭐⭐
      November 22, 2025

      I've been getting the same email.  It is probably a scam.  I clicked on the link that you were given and it wants you to sign up to be able to send private messages ( not at all related to stopping the emails).  ????

      A
      AARPConsumerCare
      Community Champion ⭐
      November 24, 2025

      @poppy89 I'm happy to share more info. You do have to log in or sign up for an AARP Online Account in order to send private messages in the AARP Online Community. If you do not see the option to enable private messaging after logging into your account, please get in touch with us via phone, chat, or text here - https://aarp.info/3epCObA - so we can help with the email you received. - Christy C. 

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